how do we use the comment box?. any guidelines?

How Do We Use the Comment Box?

Any guidelines?

None on RCGP None on Deanery Website None in Ram Mehay’s “bible”

Feedback Skills apply to the comments box!

What we do in practice What should we be doing?

Based on the entry (observation) Practical Timely – yes you do need to read and

make comments every week! Concrete and specific Descriptive How they can improve

Focus on the positive Focus on behaviours that can be

changed. When giving –ve feedback suggest

alternative behaviours Try not to minimise or collude.

Unpacking clinical reasoning and decision making

Discussing ethical values and beliefs Guiding them in patient care

Did it go as planned –if not why not? If doing it again what would you do

differently? This is what I think you might do

differently in the future How did you feel? How do you think the patient felt? What made you think that? What do you think you might try first?

Check the accuracy of the matching Base matching on “what did I learn” Encourage them not to overmatch Comment on accuracy of the matching. Correct factual inaccuracies. Give further information. Illustrate with own experience. Suggest further learning.