harvard business books

Harvard Business Books & ChaptersDiscipline Book Title Published Author(s)Discipline Book Title Published Author(s)

AccountingCost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance

1997 Kaplan, Robert S.; Cooper, Robin

Accounting Information Mosaic 1997McKinnon, Sharon M.; Bruns, William J., Jr.

AccountingLevers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal

1994 Simons, Robert L.

Accounting The Balanced Scorecard: Translating Strategy into Action 1996Kaplan, Robert S.; Norton, David P.

AccountingTime-Driven Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits

2007Anderson, Steven R.; Kaplan, Robert S.

Business & Government Relations

If We Can Put a Man on the Moon…: Getting Big Things Done in Government

2009 Eggers, William D.; O'Leary, John

Economics Managerial Economics: Concepts and Principles 2011 Stengel, Donald N.

EntrepreneurshipBillions of Entrepreneurs: How China and India Are Reshaping Their Futures and Yours

2008 Khanna, Tarun

EntrepreneurshipEntrepreneur's Toolkit: Tools and Techniques to Launch and Grow Your Business

2004

EntrepreneurshipGetting to Plan B: Breaking Through to a Better Business Model

2009 Mullins, John; Komisar, Randy

EntrepreneurshipThe Entrepreneurial Mindset: Strategies for Continuously Creating Opportunity in an Age of Uncertainty

2000McGrath, Rita Gunther; MacMillan, Ian

EntrepreneurshipThe Power of Unreasonable People: How Social Entrepreneurs Create Markets That Change the World

2008

FinanceA Concise Guide to Macroeconomics: What Managers, Executives, and Students Need to Know

2007 Moss, David A.

FinanceAnticipating Correlations: A New Paradigm for Risk Management

2009 Engle, Robert

FinanceBen Bernanke's Fed: The Federal Reserve After Greenspan

2008 Harris, Ethan S.

FinanceFinancial Intelligence: Revised Edition: A Manager's Guide to Knowing What the Numbers Really Mean

2013Berman, Karen; Knight, Joe; Case, John

FinanceInvestors and Markets: Portfolio Choices, Asset Prices, and Investment Advice

2007 Sharpe, William F.

FinanceReinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value

2006 Hope, Jeremy

General Management A Primer on Corporate Governance 2010 De Kluyver, Cornelis A.General Management A Sense of Urgency 2008 Kotter, John P.

General ManagementAligning the Stars: How to Succeed When Professionals Drive Results

2002 Lorsch, Jay W.; Tierney, Thomas

General Management An Overview of the Public Relations Function 2010Bowen, Shannon A.; Rawlins, Brad; Martin, Thomas

Discipline Book Title Published Author(s)General Management Back to the Drawing Board 2003 Carter, Colin B.; Lorsch, Jay W.

General ManagementBecoming a Manager: How New Managers Master the Challenges of Leadership

2003 Hill, Linda A.

General ManagementBeing the Boss: The 3 Imperatives for Becoming a Great Leader

2011 Hill, Linda A.; Lineback, Kent

General ManagementBetter Under Pressure: How Great Leaders Bring Out the Best in Themselves and Others

2011

General ManagementBeyond Budgeting: How Managers Can Break Free from the Annual Performance Trap

2003 Hope, Jeremy; Fraser, Robin

General Management Business Communication 2003

General Management Capitalism at Risk: Rethinking the Role of Business 2011Bower, Joseph L.; Leonard, Herman B.; Paine, Lynn S.

General ManagementCoaching and Mentoring: How to Develop Top Talent and Achieve Stronger Performance

2004

General Management Collaborative Intelligence 2011 Hackman, J. Richard

General ManagementCorporate Lattice: Achieving High Performance in the Changing World of Work

2010 Benko, Cathleen; Anderson, Molly

General ManagementCrossing the Divide: Intergroup Leadership in a World of Difference

2009 Pittinsky, Todd L.

General Management Cultural Intelligence 2009 Thomas, David C.; Inkson, KerrGeneral Management Decision Making: 5 Steps to Better Results 2006

General ManagementDesign-Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean

2009 Verganti, Roberto

General ManagementDiscovery-Driven Growth: A Breakthrough Process to Reduce Risk and Seize Opportunity

2009McGrath, Rita Gunther; MacMillan, Ian C.

General ManagementEmployees First, Customers Second: Turning Conventional Management Upside Down

2010 Vineet Nayar

General ManagementEmpowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business

2010 Bernoff, Josh; Schadler, Ted

General ManagementEnterprise 2.0: New Collaborative Tools for Your Organization's Toughest Challenges

2009 McAfee, Andrew

General ManagementFailure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them

2010 Weeks, Holly

General ManagementFlying Without a Net: Turn Fear of Change into Fuel for Success

2011 DeLong, Thomas J.

General ManagementFree Market Madness: Why Human Nature Is at Odds With Economics—and Why It Matters

2009 Ubel, Peter A.

General ManagementGreen Recovery: Get Lean, Get Smart, and Emerge from the Downturn on Top

2009 Winston, Andrew

General ManagementGroundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies

2011 Li, Charlene; Bernoff, Josh

General Management Handbook of Leadership Theory and Practice 2010(Edited by) Nohria, Nitin; Khurana, Rakesh

General Management Hard Facts, Dangerous Half-Truths and Total Nonsense 2006 Pfeffer, Jeffrey; Sutton, Robert I.

General ManagementIconoclast: A Neuroscientist Reveals How to Think Differently

2008 Berns, Gregory

General ManagementImmunity to Change: How to Overcome It and Unlock Potential in Yourself and Your Organization

2009Kegan, Robert; Lahey, Lisa Laskow

General ManagementIndia's Global Powerhouses: How They Are Taking On the World

2009Kumar, Nirmalya; Mohapatra, Pradipta K.; Chandrasekhar, Suj

Discipline Book Title Published Author(s)Discipline Book Title Published Author(s)

Discipline Book Title Published Author(s)

General ManagementInnovator's Toolkit: 10 Practical Strategies to Help You Develop and Implement Innovation

2009

General ManagementJudgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right

2012Davenport, Thomas H.; Manville, Brook

General Management Leading Change 2012 Kotter, John P.

General ManagementManager's Toolkit: The 13 Skills Managers Need to Succeed

2004

General ManagementManaging Projects Large and Small: The Fundamental Skills for Delivering on Budget and on Time

2004

General ManagementMergers and Acquisitions: Turmoil in Top Management Teams

2009 Krug, Jeffrey A.

General ManagementOpen Business Models: How to Thrive in the New Innovation Landscape

2006 Chesbrough, Henry

General Management Operation China: From Strategy to Execution 2007 Jimmy, Hexter; Woetzel, Jonathan

General ManagementPerformance Management: Measure and Improve the Effectiveness of Your Employees

2006

General Management Plugged In: The Generation Y Guide to Thriving at Work 2008 Erickson, Tamara J.

General Management Portfolio Management for New Products 2006Cooper, Robert; Edgett, Scott; Kleinschmidt, Elko

General ManagementReverse Innovation: Create Far From Home, Win Everywhere

2012Govindarajan, Vijay; Trimble, Chris

General ManagementShine: Using Brain Science to Get the Best from Your People

2011 Hallowell, Edward M.

General ManagementSmart Choices: A Practical Guide for Making Better Decisions

1998Hammond, John S. III, Keeney, Ralph L.; Raiffa, Howard

General Management Strategic Speed: Mobilize People, Accelerate Execution 2010Davis, Jocelyn R.; Frechette, Henry M. Jr.; Boswell, Edwin H.

General ManagementStrategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

2000Kaplan, Robert S.; Norton, David P.

General ManagementThe Design of Business: Why Design Thinking Is the Next Competitive Advantage

2009 Martin, Roger

General Management The Future of Management 2007 Hamel, Gary

General ManagementThe Heart of Change: Real-Life Stories of How People Change Their Organizations

2012 Kotter, John P.; Cohen, Dan S.

General ManagementThe Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

1997 Christensen, Clayton M.

General ManagementThe Innovator's DNA: Mastering the Five Skills of Disruptive Innovators

2011Dyer, Jeffrey H.; Gregersen, Hal B.; Christensen, Clayton M.

General ManagementThe Innovator's Solution: Creating and Sustaining Successful Growth

2003Christensen, Clayton M.; Raynor, Michael E.

General ManagementThe Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

1999 Pfeffer, Jeffrey; Sutton, Robert I.

General Management The Leaders We Need: And What Makes Us Follow 2007 Maccoby, Michael

General Management The Leadership Code: Five Rules to Lead By 2009Ulrich, Dave; Smallwood, Norm; Sweetman, Kate

General ManagementThe Living Company: Habits for Survival in a Turbulent Business Environment

2002 de Geus, Arie

General ManagementThe Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation

2006 Johansson, Frans

General ManagementThe Opposable Mind: How Successful Leaders Win Through Integrative Thinking

2007 Martin, Roger L.

General Management The Other Side of Innovation: Solving the Execution 2010 Govindarajan, Vijay; Trimble,

Discipline Book Title Published Author(s)Challenge Chris

General ManagementThe Silver Lining: An Innovation Playbook for Uncertain Times

2009 Anthony, Scott D.

General ManagementThe Truth About Middle Managers: Who They Are, How They Work, Why They Matter

2009 Osterman, Paul

General ManagementThink Again: Why Good Leaders Make Bad Decisions and How to Keep It From Happening to You

2009Finkelstein, Sydney; Whitehead, Jo; Campbell, Andrew

General Management Think Twice: Harnessing the Power of Counterintuition 2012 Mauboussin, Michael J.

General ManagementThinking for a Living: How to Get Better Performance and Results from Knowledge Workers

2005 Davenport, Thomas H.

General ManagementTime Management: Increase Your Personal Productivity and Effectiveness

2005

General ManagementTotal Engagement: Using Games and Virtual Worlds to Change the Way People Work and Businesses Compete

2009 Reeves, Byron; Read, J. Leighton

General Management Total Leadership: Be a Better Leader, Have a Richer Life 2008 Friedman, Stewart D.

General ManagementUnderstanding Michael Porter: The Essential Guide to Competition and Strategy

2011 Magretta, Joan

General ManagementWhat I Didn't Learn in Business School: How Strategy Works in the Real World

2010Barney, Jay; Clifford, Patricia Gorman

General ManagementWhat Were They Thinking?: Unconventional Wisdom About Management

2007 Pfeffer, Jeffrey

General Management Winning in Turbulence 2009 Rigby, Darrell

General ManagementWinning Legally: How to Use the Law to Create Value, Marshal Resources, and Manage Risk

2005 Bagley, Constance E.

General ManagementWinning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal

2002Tushman, Michael L.; O'Reilly, Charles A., III

General ManagementYour Next Move: The Leader's Guide to Navigating Major Career Transitions

2009 Watkins, Michael D.

Human Resource Management

Forced Ranking: Making Performance Management Work

2005 Grote, Dick

Human Resource Management

Harvard Business Essentials: Hiring and Keeping the Best People

2003

Human Resource Management

Human Resource Champions: The Next Agenda for Adding Value and Delivering Results

1996 Ulrich, Dave

Human Resource Management

Retire Retirement: Career Strategies for the Boomer Generation

2008 Erickson, Tamara

Human Resource Management

Talent on Demand: Managing Talent in an Age of Uncertainty

2008 Cappelli, Peter

Human Resource Management

The Differentiated Workforce: Transforming Talent into Strategic Impact

2009Becker, Brian; Huselid, Mark; Beatty, Dick

Discipline Book Title Published Author(s)Discipline Book Title Published Author(s)

Human Resource Management

The HR Scorecard: Linking People, Strategy, and Performance

2001Becker, Brian E.; Huselid, Mark A.; Ulrich, Dave

Human Resource Management

Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent

2006Dychtwald, Ken; Morison, Robert; Erickson, Tamara

Information Technology

Building Successful Information Systems: Five Best Practices to Ensure Organizational Effectiveness and Profitability

2012 Savoie, Michael J.

Information Technology

Data Driven: Profiting from Your Most Important Business Asset

2008 Redman, Thomas C.

Information Technology

Decision Support, Analytics, and Business Intelligence, Second Edition

2009 Power, Daniel J.

Discipline Book Title Published Author(s)Information Technology

Enterprise Architecture as Strategy: Creating a Foundation for Business Execution

2006Ross, Jeanne W.; Weill, Peter; Robertson, David C.

Information Technology

IT Governance: How Top Performers Manage IT Decision Rights for Superior Results

2004 Weill, Peter; Ross, Jeanne W.;

Information Technology

Place to Space: Migrating to eBusiness Models 2001 Weill, Peter; Vitale, Michael R.

Information Technology

The Adventures of an IT Leader 2009Austin, Robert D.; Nolan, Richard L.; O'Donnell, Shannon

Marketing Conducting Market Research for International Business 2009Cavusgil, S. Tamer; Knight, Gary; Riesenberger, John; Yaprak, Attila

MarketingCustomer Equity: Building and Managing Relationships as Valuable Assets

2001Blattberg, Robert C.; Getz, Gary; Thomas, Jacquelyn S.

MarketingGreater Good: How Good Marketing Makes for Better Democracy

2008Quelch, John A.; Jocz, Katherine A.

MarketingHarvard Business Essentials: Marketer's Toolkit: The 10 Strategies You Need to Succeed

2006

MarketingHow Brands Become Icons: The Principles of Cultural Branding

2004 Holt, Douglas B.

MarketingMarketing as Strategy: Understanding the CEO's Agenda for Driving Growth and Innovation

2004 Kumar, Nirmalya

MarketingMarketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers

2008 Zaltman, Gerald; Zaltman, Lindsay

Marketing Pricing: Segmentation and Analytics 2012 Bodea, Tudor; Ferguson, Mark E.Marketing Spanning Silos: The New CMO Imperative 2008 Aaker, David A.

MarketingUnited We Brand: How to Create a Cohesive Brand That's Seen, Heard, and Remembered

2003 Moser, Mike

MarketingWinning at New Products: Accelerating the Process from Idea to Launch

2001 Cooper, Robert

Negotiation3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals

2006 Lax, David A.; Sebenius, James K.

NegotiationBuilt to Win: Creating a World-Class Negotiating Organization

2009Susskind, Lawrence; Movius, Hallam

Negotiation Harvard Business Essentials: Guide to Negotiation 2003

NegotiationThe Point of the Deal: How to Negotiate When Yes is Not Enough

2007 Ertel, Danny; Gordon, Mark

Operations Management

Earth, Inc.: Using Nature's Rules to Build Sustainable Profits

2010 Unruh, Gregory C.

Operations Management

Global Supply Chain Management 2012 Drake, Matt

Operations Management

Innovation Tournaments: Creating and Selecting Exceptional Opportunities

2009Terwiesch, Christian; Ulrich, Karl T.

Operations Management

Invented Here: Maximizing Your Organization's Internal Growth and Profitability

1998 Victor, Bart; Boynton, Andrew C.

Operations Management

IT Savvy: What Top Executives Must Know to Go from Pain to Gain

2009 Weill, Peter; Ross, Jeanne W.

Operations Management

Process Mapping and Management 2011 Conger, Susan

Operations Management

Product Development Performance: Strategy, Organization, and Management in the World Auto Industry

1991 Clark, Kim B.; Fujimoto, Takahiro

Operations Management

Project Management for Profit: A Failsafe Guide to Keeping Projects On Track and On Budget

2012Knight, Joe; Thomas, Roger; Angus, Brad; Case, John

Operations Supply Chain Planning: Practical Frameworks for 2012 Liberatore, Matthew J.; Miller, Tan

Discipline Book Title Published Author(s)Management Superior PerformanceOperations Management

The Development Factory: Unlocking the Potential of Process Innovation

1996 Pisano, Gary P.

Organizational Behavior

Alpha Male Syndrome: Curb the Belligerence, Channel the Brilliance

2006 Ludeman,Kate; Erlandson,Eddie

Organizational Behavior

Bad Leadership: What It Is, How It Happens, Why It Matters

2004 Kellerman, Barbara

Organizational Behavior

Crucibles of Leadership: How to Learn from Experience to Become a Great Leader

2008 Thomas, Robert J.

Organizational Behavior

Ethics for the Real World: Creating a Personal Code to Guide Decisions in Work and Life

2008Howard, Ronald A.; Korver, Clinton D.

Organizational Behavior

Five Minds for the Future 2009 Gardner, Howard

Organizational Behavior

Getting Unstuck: How Dead Ends Become New Paths 2010 Butler, Timothy

Organizational Behavior

Harvard Business Essentials: Creating Teams with an Edge: The Complete Skill Set to Build Powerful and Influential Teams

2004

Organizational Behavior

Harvard Business Essentials: Managing Change and Transition: Seven Practical Strategies to Help You Lead During Turbulent Times

2003

Organizational Behavior

Harvard Business Essentials: Managing Creativity and Innovation: Practical Strategies to Encourage Creativity

2003

Organizational Behavior

Heart of Change Field Guide: Tools and Tactics for Leading Change in Your Organization

2005 Cohen, Dan S.

Organizational Behavior

Leadership Can Be Taught 2005 Parks, Sharon D.

Organizational Behavior

Leadership on the Line: Staying Alive through the Dangers of Leading

2013 Heifetz, Ronald A.; Linsky, Marty

Organizational Behavior

Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment

2005 Simons, Robert L.

Organizational Behavior

On Becoming a Leader 2010 Bennis, Warren G.

Organizational Behavior

Power, Influence, and Persuasion: Sell Your Ideas and Make Things Happen

2005

Organizational Behavior

Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce

2010 Heymann, Jody; Barrera, Magda

Discipline Book Title Published Author(s)Discipline Book Title Published Author(s)

Organizational Behavior

Rapid Transformation: A 90-day Plan for Fast and Effective Change

2007 Tabrizi, Behnam

Organizational Behavior

Remember Who You Are: Life Stories That Inspire the Heart and Mind

2004 Wademan, Daisy

Organizational Behavior

Resonant Leadership: Renewing Yourself and Connecting with Others Through Mindfulness, Hope and Compassion

2005 Boyatzis, Richard; McKee, Annie

Organizational Behavior

Results-Based Leadership 1999Ulrich, Dave; Zenger, Jack; Smallwood; Norm

Organizational Behavior

Seizing the White Space: Business Model Innovation for Growth and Renewal

2010 Johnson, Mark W.

Organizational Behavior

The Art of Possibility: Transforming Professional and Personal Life

2000Stone Zander, Rosamund; Zander, Benjamin

Discipline Book Title Published Author(s)Organizational Behavior

The Kids Are Alright: How the Gamer Generation Is Changing the Workplace

2006 Beck, John C.; Wade, Mike

Organizational Behavior

The Little Black Book of Innovation: How It Works, How to Do It

2012 Anthony, Scott D.

Organizational Behavior

The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World

2009Heifetz, Ronald A.; Linsky, Marty; Grashow, Marty

Organizational Behavior

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

2011Amabile, Teresa M.; Kramer, Steven J.

Organizational Behavior

Why Should Anyone Be Led by You?: What It Takes to Be an Authentic Leader

2005 Goffee, Rob; Jones, Gareth

Organizational Behavior

X-Teams: How to Build Teams that Lead, Innovate, and Succeed

2007 Ancona, Deborah; Bresman, Henrik

Service ManagementThe Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

2008Heskett, James L.; Sasser, W. Earl Jr.; Wheeler, Joe

Service ManagementUncommon Service: How to Win by Putting Customers at the Core of Your Business

2012 Frei, Frances X.; Morriss, Anne

Social EnterpriseDefining Moments: When Managers Must Choose between Right and Right

1997 Badaracco, Joseph L. Jr.

Social EnterpriseLeading Quietly: An Unorthodox Guide to Doing the Right Thing

2002 Badaracco, Joseph L. Jr.

Social Enterprise Strategy for Sustainability: A Business Manifesto 2009 Werbach, Adam

Social EnterpriseThe Baby Business: How Money, Science, and Politics Drive the Commerce of Conception

2006 Spar, Debora L.

StrategyAdaptive Enterprise: Creating and Leading Sense-and-Respond Organizations

1999 Haeckel, Stephan H.

StrategyAlignment: Using the Balanced Scorecard to Create Corporate Synergies

2006 Kaplan, Robert S.; Norton, David P.

Strategy Analytics at Work: Smarter Decisions, Better Results 2010Davenport, Thomas H.; Harris, Jeanne G.; Morison, Robert

StrategyBeyond the Core: Expand Your Market Without Abandoning Your Roots

2004 Zook, Chris

StrategyBlue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant

2004 Kim, W. Chan; Mauborgne, Renee A.

Strategy Competing for the Future 1996 Prahalad, C.K.; Hamel, Gary

StrategyCompeting on Analytics: The New Science of Winning

2007Davenport, Thomas H.; Harris, Jeanne G.

Strategy Fundamentals of Global Strategy 2010 De Kluyver, Cornelis A.Strategy Grow By Focusing on What Matters 2011 Urbany, Joel; Davis, James

StrategyHarvard Business Essentials: Strategy: Create and Implement the Best Strategy for Your Business

2005

StrategyHidden in Plain Sight: How to Find and Execute Your Company's Next Big Growth Strategy

2007 Joachimsthaler, Erich

StrategyInformation Rules: A Strategic Guide to the Network Economy

1998 Shapiro, Carl; Varian, Hal R.

StrategyInnovation to the Core: A Blueprint for Transforming the Way Your Company Innovates

2008 Skarzynski, Peter; Gibson, Rowan

StrategyInnovator's Guide to Growth: Putting Disruptive Innovation to Work

2008Anthony, Scott D.; Johnson, Mark; Sinfield, Joseph V.; Altman, Elizabeth J.

StrategyMade in China: What Western Managers Can Learn from Trailblazing Chinese Entrepreneurs

2005 Sull, Donald N.

Discipline Book Title Published Author(s)

StrategyManage for Profit, Not for Market Share: A Guide to Greater Profits in Highly Contested Markets

2006Simon, Hermann; Bilstein, Frank F.; Luby, Frank

StrategyMastering the Dynamics of Innovation: How Companies Can Seize Opportunities in the Face of Technological Change

1996 Utterback, James M.

StrategyMastering the Merger: Four Critical Decisions That Make or Break the Deal

2004 Harding, David; Rovit, Sam

StrategyPassion and Purpose: Stories from the Best and Brightest Young Business Leaders

2011Coleman, John; Gulati, Daniel; Segovia, W. O.

StrategyProfit from the Core: Growth Strategy in an Era of Turbulence

2010 Zook, Chris; Allen, James

StrategyRedefining Global Strategy: Crossing Borders in a World Where Differences Still Matter

2007 Ghemawat, Pankaj

StrategyRedefining Health Care: Creating Value-Based Competition on Results

2006Porter, Michael E.; Teisberg, Elizabeth Olmsted

StrategyRisk Intelligence: Learning to Manage What We Don't Know

2006 Apgar, David

StrategySeeing What's Next: Using the Theories of Innovation to Predict Industry Change

2004Christensen, Clayton M.; Anthony, Scott D.; Roth, Erik A.

StrategyStrategy Maps: Converting Intangible Assets into Tangible Outcomes

2004 Kaplan, Robert S.; Norton, David P.

StrategyTen Rules for Strategic Innovators: From Idea to Execution

2005 Govindarajan, Vijay; Trimble, Chris

StrategyThe Execution Premium: Linking Strategy to Operations for Competitive Advantage

2008 Kaplan, Robert S.; Norton, David P.

StrategyThe Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

2011 Reichheld, Fred; Markey, Rob

StrategyUnstoppable: Finding Hidden Assets to Renew the Core and Fuel Profitable Growth

2007 Zook, Chris

StrategyValue Migration: How to Think Several Moves Ahead of the Competition

1995 Slywotzky, Adrian J.