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Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury

Getting to Yes

Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc. From Getting to Yes by Roger Fisher and William Ury. © 1981, 1991 by Roger Fisher and William Ury