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Copyright © 2011, SAS Institute Inc. All rights reserved.

Getting the Most Out of Social Media as a SAS User Matt Malczewski, Communities Manager CSUG User Group October 12, 2012.

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Copyright © 2011, SAS Institute Inc. All rights reserved.

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Copyright © 2011, SAS Institute Inc. All rights reserved.

Agenda

Why social media at all?

Channels

Blogs

LinkedIn

Twitter

Communities

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Copyright © 2011, SAS Institute Inc. All rights reserved.

Why Social Media at All?

Content & connections

Help/insight/opinion is a click away

24/7, 365

Professional development at your own pace

SAS User

Employment

Problem solving

Collaboration

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Copyright © 2011, SAS Institute Inc. All rights reserved.

Blogs

A key source of news, information and commentary in many areas of professional interest for SAS professionals

Provide opportunities to interact with thought leaders

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Blogs: AllAnalytics

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Blogs: The Knowledge Exchange

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Blogs: blogs.sas.com

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Blogs: Proc-X

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How Do You Define Success?

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The Power of Blogs

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LinkedIn

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LinkedIn

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LinkedIn: SAS Sites

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LinkedIn: Sites of Interest

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Success Story

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Twitter 200 million users, generating 65 million tweets a day and

handling over 800,000 search queries per day

60% is valuable, comprising conversations, “pass-along” value, self-promotion and news

From breaking news to governmental overthrows, impact is vast: a catalyst in spreading information

Share information related to SAS and areas of professional interest

SAS’ main corporate Twitter account is @SASsoftware (in Canada, @SASCanada).

customer success stories, white papers, events, blog posts and press releases.

Closely monitored for any mentions or customer questions and is used to communicate directly with followers.

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Twitter

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Twitter: Aggregates (#)

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Success Story

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Communities

Communities are interactive websites where like-minded individuals collaborate on topics of mutual interest.

An online community can be a gated site or it can be an open information system.

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Communities

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Success Story

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Conclusion

Social media: a great resource for

Networking

Career Development

SAS tips/tricks

FUN.

Copyright © 2011, SAS Institute Inc. All rights reserved.

Thank You

Matt.malczewski@sas.com

Blog: Musing from an Outlier – The SAS Users Blog

Twitter: @Malchew

LinkedIn: Matt Malczewski

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