get ’embed’ with your librarian! meeting the needs of students online

Meeting the Needs of Students Online

Get ‘Embed’

Your Librarian!

with

Joe HardenbrookInstruction & Reference LibrarianCofrin Library, UW-Green Bayhardenbj@uwgb.edu @mrlibrarydude

Anne KasuboskiDistance Education & Reference LibrarianCofrin Library, UW-Green Baykasubosa@uwgb.edu @CofrinLibraryGB

embedded?Why go

onlineRapid growth of

programs

adult students

Returning

with different needs

varyingStudents have

skill levels

extendLimited staff to

services

Expectationof services

@ time & place of need

student & faculty

Current efforts not meeting

needs

UW-Green Bay

6,700students

Adult Degree & Nursing

Online classes: mostly

MSW & Health Information Technology

75 % onlineSummer classes:

traditional

Some online options

forstudents

Adult Degree Program

900+studentsBachelor of Arts,

Bachelor of Applied Studies, Bachelor of

Business Admin.

onlinewith some other formats

Mostly

Mix of full-time & retiredfaculty, and adjuncts

Nursing Programs

4 programsUWGB participates in

soon-to-be

RN to BSN

3 differentcompletion degrees

Faculty may not be

UWGB-based

online programMSN

- Fall 2013

Collaborative Programs

complexityAdded

Each institution hasits own procedures

contact?Who do you

LibraryWhat can the do?

Learning Styles

Varying tech skills

Sage on the stagevs. Guide on the side

“Chunking”

info into manageable bits

Librarypoint of

help at

need

Teaching Strategies Timel

yresponse to

questions & concerns

essential

doneto get the task

Give students what they need Interactivity

is key

Computer Lit v. Info Lit

information literacy

Computer literacy

is not

their skill level

Faculty & students

overestimate

due to

Wecker study: Some students with

less knowledgecomputer skillsadvanced

shallow processing

more

acquire

Survey – Spring 2011

informationProvide

what services are usedAssess

what is neededFind out

Gage knowledgeof library services

Student Survey Faculty

Survey

Student Survey

awarenessLack of Problems with

full-text articles

LibraryinfoMore

needed in coursesintro

“I’m intimidated by the

library and wasn’t aware

that there were people able

to help with research

papers and the like.”

– Student Comment

Student Survey

Faculty Survey

citing sourcesStudents need help

toolFaculty need a

Libraryfamiliarize themselves

to

with the

intro

component should beLibraryadded to courses

“The real challenge is the uneven

preparation students have coming

into my classes. Many need a great

deal of tutoring before we can

begin framing research questions

and other subjects that are more

appropriate for a 300 level class.”

– Faculty Comment

Faculty Survey

More promotion of library services

Research assistance available

evenings & weekends

Increase use of

Embedded Librarian

More online tutorials

More citation

assistance

Increase use of library

resources for student

work

Outreach Plan

Embedded Librarian

faculty in D2L

withPartner

Pilot Program

Discussion Forums

to the Library

Puts a Name & Face

approachFlexible

component is keyResearch

Benefits

PersonalConnection

Self-ConfidenceBuilds

proactiveLibrarian can be

with issues

Decreasefaculty workload

http://libguides.uwgb.edu/adult_degree

http://libguides.uwgb.edu/AD_faculty

Adult Degree Library Guide

Adult Degree Library Guide

535

views

Fall 2011

613

views

Spring 2012

1856

views

Fall 2012

1424

views

Spring 2013 (to date)

http://libguides.uwgb.edu/nursing

Nursing Student Library Guide

500

views since Fall 2012

Nearly

Course Research Guides

Human Biology 102: Intro to Human Biology

Human Development 336: Gender Development Across the Lifespan

5,129

views

Fall 2010

21,070

views

Fall 2011

44,455

views

Fall 2012

Stats

Citing Sources - NoodleTools

feedbackSurvey

Frequentlyasked for

Pilot year

http://libguides.uwgb.edu/CiteYourSource

Tutorials

Captivate & iMovie

ServicesSkill

sDatabases

Tutorial Planning

High Importance

Evaluating information found on websites

How to identify if a source is scholarly

How to cite materials properly

Medium Importance

Choosing relevant library databases

Choosing correct search terms and keywords

How to locate a full-text

Information on plagiarism and academic honesty

Low Importance

Searching for articles in a library database

Getting materials not owned by Cofrin Library

Finding a book in the library catalog

Marketing

Pilot Program

meetingsDepartment

Newsletters & Email

Marketing Graphics

Student Orientation

Advocating for Support

dedicatedHaving

people

Fundingallocation

ask

Library leadership needs to

storyTell your

dataDemonstrate with

rightTargeting the

courses

Retention

Skillsassessment

Assessment of services

Virtualoffice hours

Synchronous ability

PortalTutorial

collaborationFaculty

Going Forward

Sharing & Questions

This presentation uses Creative Commons images available from Flickr:

“Like”: http://www.flickr.com/photos/catspyjamasnz/6962664528/ “Abstract Fabric Swirls Background”: http://www.flickr.com/photos/hippie/2496105788/ “8th Floor, Looking Towards the Northwest”: http://

www.flickr.com/photos/uwgbadmissions/4566554982/in/set-72157623964402410 “Cofrin Library on a fall morning”: http://

www.flickr.com/photos/uwgbadmissions/5057569642/in/set-72157625053510342 “Tools of a midwife”: http://www.flickr.com/photos/gatesfoundation/6506582587/ “Branches”: http://www.flickr.com/photos/bobulix/349253048/ “01.12.11”: http://www.flickr.com/photos/colemama/5350206736/ “The Chalk Board (104/365)”: http://www.flickr.com/photos/spyker3292/5620687226/ “Mac Keyboard”: http://www.flickr.com/photos/declanjewell/1352003098/ “HELP POINT”: http://www.flickr.com/photos/polandeze/2274363944/ “Survey Says…”: http://www.flickr.com/photos/rusty_clark/8620867436/ “070305”: http://www.flickr.com/photos/cocoen/411960476/ “Shelving”: http://www.flickr.com/photos/cofrin_library/5185468876/in/set-72157625288287283 “The Adventurers”: http://www.flickr.com/photos/mikee032901/2306216747/ “Questions”: http://www.flickr.com/photos/oberazzi/318947873/

Image Sources