galileo solutions update scott hemphill senior manager north american product planning scott...

Galileo SolutionsUpdate

Galileo SolutionsUpdate

Scott HemphillSenior Manager

North American Product Planning

Scott HemphillSenior Manager

North American Product Planning

AgendaAgenda

• Viewpoint 3.0–New Features–Customization

• Focalpoint Relay 3.3 • Scriptwriter Plus and JavaScript• Focalpoint Print Manager

• Viewpoint 3.0–New Features–Customization

• Focalpoint Relay 3.3 • Scriptwriter Plus and JavaScript• Focalpoint Print Manager

AgendaAgenda

• GlobalFares Next Generation• Misc.–Automated MCO’s–LAN Integration–Windows XP

• Technology Platform Review• Q & A

• GlobalFares Next Generation• Misc.–Automated MCO’s–LAN Integration–Windows XP

• Technology Platform Review• Q & A

Viewpoint™ 3.0 FeaturesViewpoint™ 3.0 Features

• General–Command Windows–Local Data Utility (Galileo e-

Agent™)–View Work Area–Programmable Keys

• Air–Flight Frequency Display–Enhanced City Finder

• General–Command Windows–Local Data Utility (Galileo e-

Agent™)–View Work Area–Programmable Keys

• Air–Flight Frequency Display–Enhanced City Finder

Viewpoint™ 3.0 FeaturesViewpoint™ 3.0 Features

• Fare/Tariff Display–Calendar Shopping Tool

enhanced–Quick Quote for Fare and

Schedule Display–Fare Quote Planner–Currency Conversion

• Customized Toolbar

• Fare/Tariff Display–Calendar Shopping Tool

enhanced–Quick Quote for Fare and

Schedule Display–Fare Quote Planner–Currency Conversion

• Customized Toolbar

Viewpoint™ 3.0 FeaturesViewpoint™ 3.0 Features

• Hotel–Default Negotiated Rate codes–All Brands–Re-engineered screens–Hotel Descriptions

• Hotel–Default Negotiated Rate codes–All Brands–Re-engineered screens–Hotel Descriptions

Scriptwriter Plus Launch PointsScriptwriter Plus Launch Points

Why move to Viewpoint?Why move to Viewpoint?

• Exclusive features–Structured data vs. terminal

emulation• Native format requirement

significantly reduced• Works with TravelScreen and

CustomCheck

• Integration with scripts• Platform of future

• Exclusive features–Structured data vs. terminal

emulation• Native format requirement

significantly reduced• Works with TravelScreen and

CustomCheck

• Integration with scripts• Platform of future

Customization -- MyViewpointCustomization -- MyViewpoint

New Toolbar

CustomizationCustomization

• Allow agencies to optimize their business process by customizing the Viewpoint interface or integrating external applications

• Someone with computer standard industry knowledge of HTML, DHTML, JavaScript, cascading stylesheets, XML, and XSL

• Allow agencies to optimize their business process by customizing the Viewpoint interface or integrating external applications

• Someone with computer standard industry knowledge of HTML, DHTML, JavaScript, cascading stylesheets, XML, and XSL

CustomizationCustomization• Customization for Viewpoint 3.0 will be

divided into the following categories:–Connection Point Events–COM Interface•Access to Data Store for third party

scripts•Ability to launch Scriptwriter Plus

scripts• Launch 3rd party applications

• Customization for Viewpoint 3.0 will be divided into the following categories:–Connection Point Events–COM Interface•Access to Data Store for third party

scripts•Ability to launch Scriptwriter Plus

scripts• Launch 3rd party applications

CustomizationCustomization

• Customization for Viewpoint 3.0 will be divided into the following categories:–MyViewpoint - facilitates the

integration of external applications and content–Style sheet customization - PNR

display and E-mail –Customizable Toolbar

• Customization for Viewpoint 3.0 will be divided into the following categories:–MyViewpoint - facilitates the

integration of external applications and content–Style sheet customization - PNR

display and E-mail –Customizable Toolbar

Focalpoint Relay 3.3Focalpoint Relay 3.3

• Upgraded Ticket Exchange tool• Compatibility with Windows 2000/ME

and Windows XP • Miscellaneous fixes • Beta January 28 through February 8• Deployment mail-out late February

through March

• Upgraded Ticket Exchange tool• Compatibility with Windows 2000/ME

and Windows XP • Miscellaneous fixes • Beta January 28 through February 8• Deployment mail-out late February

through March

New Scripting EnvironmentNew Scripting Environment

• Industry standard tools like JavaScript, VB, C++

• Read and write from external databases

• Launch an application• Tie applications together• “Focus” stays in Viewpoint (no

toggle)• Script the business process

• Industry standard tools like JavaScript, VB, C++

• Read and write from external databases

• Launch an application• Tie applications together• “Focus” stays in Viewpoint (no

toggle)• Script the business process

Focalpoint Print ManagerFocalpoint Print Manager

Focalpoint Print ManagerFocalpoint Print Manager

• First released with FocalpointNet in early 1999

• Now available for dedicated TCP/IP sites

• Allows customer-owned itinerary printer (i.e., LaserJet, etc.)–ETREA coupons–Printability

• MIR-to-disk with GlobalWare 3.2

• First released with FocalpointNet in early 1999

• Now available for dedicated TCP/IP sites

• Allows customer-owned itinerary printer (i.e., LaserJet, etc.)–ETREA coupons–Printability

• MIR-to-disk with GlobalWare 3.2

Focalpoint Print ManagerFocalpoint Print Manager

• No dedicated hardware required• Allows customer-owned itinerary

printer (i.e., LaserJet)–ETREA coupons–Printability

• MIR-to-disk support (requires GlobalWare 3.2 or higher)

• No dedicated hardware required• Allows customer-owned itinerary

printer (i.e., LaserJet)–ETREA coupons–Printability

• MIR-to-disk support (requires GlobalWare 3.2 or higher)

Next Generation GlobalFaresNext Generation GlobalFares

• North American Fare Quote in phase 1

• Currently in deployment with a targeted end date of March

• International Fare Quote in phase 2 (target early 2003)

• North American Fare Quote in phase 1

• Currently in deployment with a targeted end date of March

• International Fare Quote in phase 2 (target early 2003)

Next Generation GlobalFares -Architecture-Next Generation GlobalFares -Architecture-

• New Environment–No offline processing of data

required–Initial update schedule is the

same –Significantly reduced time to

market –One system for all fare entries

• New Environment–No offline processing of data

required–Initial update schedule is the

same –Significantly reduced time to

market –One system for all fare entries

Next Generation GlobalFares-Data-Next Generation GlobalFares-Data-

• New Environment–All Tariff data, including Routings

and Rules will be automated via data filings–Use of industry agreed processing

logic –Improved timeliness and accuracy

• New Environment–All Tariff data, including Routings

and Rules will be automated via data filings–Use of industry agreed processing

logic –Improved timeliness and accuracy

Next Generation GlobalFares-Data-Next Generation GlobalFares-Data-

• New Environment - Key category updates–Surcharges (cat 12)–Fare by rule (cat 25)–Net fare pricing / ticketing (cat 35)

–Increase endorsement messages

(cat 18)

• New Environment - Key category updates–Surcharges (cat 12)–Fare by rule (cat 25)–Net fare pricing / ticketing (cat 35)

–Increase endorsement messages

(cat 18)

Next Generation GlobalFares

-Private Fares-

Next Generation GlobalFares

-Private Fares-• New Environment - Cat 25 (Fare by

Rule)–Enhances dynamic fare creation

with rule waivers / overrides

• New Environment - Cat 25 (Fare by Rule)–Enhances dynamic fare creation

with rule waivers / overrides

Next Generation GlobalFares -Private Fares-Next Generation GlobalFares -Private Fares-

• New Environment - Cat 35 (Net fare pricing and ticketing)–Ensure correct amounts are placed

on ticket, auditor coupon, invoice and BSP reporting (post phase 1)–Variable commission by fare –Increased security (display, quote,

ticket)

• New Environment - Cat 35 (Net fare pricing and ticketing)–Ensure correct amounts are placed

on ticket, auditor coupon, invoice and BSP reporting (post phase 1)–Variable commission by fare –Increased security (display, quote,

ticket)

Next Generation GlobalFares Next Generation GlobalFares

1. New fares data available for sale much faster, keeping customers on the competitive edge

2. Significantly improves time to market for GlobalFares enhancements and improves timeliness and accuracy of data

1. New fares data available for sale much faster, keeping customers on the competitive edge

2. Significantly improves time to market for GlobalFares enhancements and improves timeliness and accuracy of data

Automated MCO’s / ATB2 Automated MCO’s / ATB2

Automated MCO’sAutomated MCO’s

• New fill-in format screen• New MIR fields• GlobalWare 3.2 required with

3.21.00 patch• New front room process needed

• New fill-in format screen• New MIR fields• GlobalWare 3.2 required with

3.21.00 patch• New front room process needed

MCO Fill-in Format ScreenMCO Fill-in Format Screen

LAN IntegrationLAN Integration

• MIR to Disk–Documentation effort underway–Support from ACSC targeted in Feb.

• Front/back integration–Turnkey support from BancTec

targeted for March–SE documentation and support from

ACSC targeted for March

• MIR to Disk–Documentation effort underway–Support from ACSC targeted in Feb.

• Front/back integration–Turnkey support from BancTec

targeted for March–SE documentation and support from

ACSC targeted for March

Windows XP SupportWindows XP Support

• Project team in place–Need Viewpoint 3.0 and Relay 3.3

versions to be deployed• Targeting TURNKEY sites early 2Q• SE customer support to follow• GlobalWare certification will be part

of project• Full deployment--2nd half of 2001

• Project team in place–Need Viewpoint 3.0 and Relay 3.3

versions to be deployed• Targeting TURNKEY sites early 2Q• SE customer support to follow• GlobalWare certification will be part

of project• Full deployment--2nd half of 2001

Platform TimelinePlatform Timeline1995 1999 2000 2001 2002 2003

TCP / IP Network

Scriptwriter

Focalpoint 3.5 (FocalpointNet)

Scriptwriter Plus (Focalpoint 3.0 or 3.5)

Focalpoint 3.5 (Scriptwriter Plus only)

Focalpoint 3.0 TCP/IP

JavaScript

Viewpoint 3.0 (FP 3.5)Viewpoint 1.0 to 2.5

Q & AQ & A