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FUNDRAISING SOFTWARE DECEMBER 2018
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C O N T E N T S
Introduction
Defining Fundraising Software
FrontRunners (Small Vendors)
FrontRunners (Enterprise Vendors)
Runners Up
Methodology Basics
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This FrontRunners analysis is a data-driven assessment
identifying products in the Fundraising software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommended (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.
In the Fundraising FrontRunners infographic, the Enterprise Vendor
graphic had a minimum qualifying score of 3.79 for Usability and 3.48 for User Recommended, while the Small Vendor graphic had a minimum qualifying score of 4.47 for Usability and 4.20 for User Recommended.
To be considered for the Fundraising FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user rating score of 3.0 for both Usability and User Recommended in both the Small and Enterprise graphics.
I N T R O D U C T I O N
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INTRODUCTION
The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.
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Fundraising software helps nonprofits and other charitable
organizations keep track of donations (including donors’ contact information) and other fundraising activities. It empowers nonprofits to securely solicit, collect and track donations through individual, planned, recurring or major giving.
Software Advice’s FrontRunners is focused on the North American Nonprofit Fundraising software market. We identify this set of core capabilities for the Fundraising
software category. The software must cater specifically to nonprofits/charitable organizations and offer donor management and fundraising capabilities.
D E F I N I N G F U N D R A I S I N G S O F T WA R E
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
US
ER
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CO
MM
EN
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D
5.03.4
5.0
3.4
USABILITY
DonorView
EleoTxt2Give
BiddingOwl
DonariusFlipcause
Bloomerangmemberplanet
4aGoodCause
Little Green Light
MatchMakerAplos
GiveGab
Accelevents
Gesture
F R O N T R U N N E R S ( S M A L L V E N D O R S )
FRONTRUNNERS® FOR FUNDRAISING, DECEMBER 2018
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F R O N T R U N N E R S S C O R E S
( S M A L L V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 Eleo 9.75 4.97 4.78
2 Txt2Give 9.51 4.77 4.74
3 Accelevents 9.42 4.76 4.66
4 BiddingOwl 9.37 4.75 4.62
5 Flipcause 9.23 4.66 4.56
6 Donarius 9.32 4.79 4.53
7 Bloomerang 9.22 4.71 4.52
8 memberplanet 9.10 4.60 4.50
9 Little Green Light 9.00 4.53 4.47
10 MatchMaker 8.96 4.63 4.33
11 Gesture 8.86 4.56 4.30
12 Aplos 8.83 4.54 4.29
13 DonorView 8.78 4.51 4.27
14 4aGoodCause 9.01 4.77 4.24
15 GiveGab 8.69 4.48 4.21
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
US
ER
RE
CO
MM
EN
DE
D
5.03.4
5.0
3.4
USABILITY
OneCause
EveryActionDonorPerfectNeonCRM
PatronManager
Network for GoodRaiser's Edge NXT
iMIS
ClassyeTapestry
YourMembership
F R O N T R U N N E R S ( E N T E R P R I S E V E N D O R S )
FRONTRUNNERS® FOR FUNDRAISING, DECEMBER 2018
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F R O N T R U N N E R S S C O R E S
( E N T E R P R I S E V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 OneCause 9.22 4.68 4.54
2 EveryAction 9.14 4.68 4.47
3 PatronManager 8.76 4.32 4.44
4 NeonCRM 8.84 4.44 4.39
5 DonorPerfect Fundraising Software 8.87 4.50 4.37
6 Network for Good 8.60 4.49 4.11
7 Raiser's Edge NXT 8.29 4.18 4.10
8 iMIS 7.80 3.80 4.00
9 Classy 7.75 4.09 3.66
10 eTapestry 7.49 3.86 3.63
11 YourMembership 7.31 3.82 3.49
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R U N N E R S U P
@EASE
@Pay
360Alumni
Abila Elevate
Abila Fundraising 50
Abila Millennium
Abila netFORUM
Acceptiva for Nonprofits
ActBlue
Agilon ONE CRM
AMO
Amplify
Andar/360
Anedot
Apricot Social Solutions
Argenta Cloud Software for Nonprofit Organizations
Arts People
BasicFunder
Benevity
Bernard
BetterUnite
bidcoz
Bidr
Blackbaud CRM
Campaign Deputy
Causecast
CauseVox
CharityMaster
Charityproud
CharityWeb
CiviCRM
ClearView CRM
Click & Pledge
ClubExpress
CommunityHERO
CommunitySuite
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CoolFocus
Crowdpac
CrowdRise
CSR360
CyberGrants
DaySchool
DenariOnline
DoJiggy Donations
DoJiggy Pledge
Donately
DonateQ
Donation Director
DonationMatch
Donor Engine
Donor Tools
Donorbox
DonorBridge
DonorCommunity
DonorDrive
DonorHub
DonorLynk Fundraising Suite
DonorPro
DonorSnap
Donorware Fundraising Software Suite
Doubleknot
Duplie
e-Giving
easyTithe
Elefundo
Elexio Giving
Engaging Networks
Exceed
Exceed Beyond
FanAngel
FastFund Software Suite
Findjoo
FirstGiving
Fluxx
Form Groups
FUND E-Z Fund Accounting
Funding Change
Fundly
FundRaiser
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Fundraising website builder
FundRazr
fundstakPRO
Funraise
GiftWorks
Give by Cell
GiveCampus
Giveffect
Givelify
GiveSmart
Givily
GivingFuel
GivingTools
Good Done Great
Gradsgate
GrantHub
Greater Giving
HandsOn Connect
iDonate
Impexium
infoodle
Interact
Keela
Kindful
KindLink
LegacyGiftmaker Suite
MemberLeap
Membership Toolkit
MemSys
Missio
MobileCause
Mogiv
MOHID
MoneyMinder
Moreweb.org
MyFunRun
NationBuilder
NewOrg Management System
NonProfitEasy
Online Giving by AmericanChurch
OvationTix
Panorama
PCR Educator
Pelicanconnect
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Phone2Action
Polis
ProClass
ProspectView Online
Qgiv
RaiserSharp
raisin by A.K.A. New Media
Raklet
RallyBound
RallyMe
RandomPicker.com
Razoo
Reason2Race
ResultsPlus Fundraising Software
Revv
Salesforce for Nonprofits
Salesforce Foundation
Salsa CRM
SecureGive
Seraphim
ShopWithScrip
SimpleGive
Sparkrock
Spektrix
Sumac
Sustain
SWEET
Tendenci
Tessitura
The Databank
The Silent Partner
TidyHQ
Trail Blazer suite
Unit4 Business World - Non-Profit
Veracross
VeryConnect Suite
Virtuous
VolunteerHub
VolunteerMatters
White Fuse
Wild Apricot
Xledger
Ytel Contact Center
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The FrontRunners methodology assesses and calculates a
score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.
The Usability score is a weighted average of user ratings including:
• End-user ratings of one to five stars on the product’s ease of use.
• End-user ratings of one to five stars on the product’s functionality.
The User Recommended score is an overall weighted average of scores including:
• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
• End-user ratings of one to five stars on how likely they are to recommend the product to others.
There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors.
M E T H O D O L O GY B A S I C S
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METHODOLOGY BASICS
Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com.
Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.
1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.
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