fire rescue volunteer exit survey - albemarle … · fire rescue volunteer exit survey ... 25 and...
Post on 26-Aug-2018
212 Views
Preview:
TRANSCRIPT
Page 1
Fire Rescue Volunteer Exit Survey
The Albemarle County Department of Fire Rescue is committed to finding ways to make the workplace better for our volunteer and career personnel. This exit survey provides us with valuable information to measure our success and will help us identify ways to continually improve the working environment.
When answering the survey questions, please focus your answers on the experience you had at your particular station/organization.
We appreciate your service, and we are thankful for your willingness to complete this survey and enhance the fire and emergency medical services system in Albemarle County.
This survey is confidential and anonymous. The survey is administered by the Albemarle County Department of Human Resources. The data collected from the survey is analyzed and compiled to assure statistical reliability, and the results are presented in a manner which protects anonymity and confidentiality.
1. Age Group (Optional)
2. Gender (Optional)
3. Race (Optional)
General Information
25 and under
nmlkj 26-34
nmlkj 35-39
nmlkj 40-54
nmlkj 55 and over
nmlkj
Male
nmlkj Female
nmlkj
White
African-American
Hispanic
nmlkj
nmlkj
nmlkj
Asian/Pacific Islander
American Indian
Other
nmlkj
nmlkj
nmlkj
Page 2
Fire Rescue Volunteer Exit Survey4. I served as a volunteer at: (Check all that apply.)
5. In what capacity were you a volunteer in Albemarle County? (Check all that apply.)
6. How long did you volunteer in Albemarle County?
7. How long did you consider leaving volunteer service before you decided to leave?
*Albemarle County Department of Fire Rescue
Charlottesville-Albemarle Rescue Squad
Crozet Volunteer Fire Department
Earlysville Volunteer Fire Company
East Rivanna Volunteer Fire Company
Hollymead Fire Rescue
Monticello Fire Rescue
North Garden Volunteer Fire Company
Scottsville Volunteer Fire Department
Scottsville Volunteer Rescue Squad
Seminole Trail Volunteer Fire Department
Stony Point Volunteer Fire Company
Western Albemarle Rescue Squad
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
Other (please specify)
gfedc
*
Fire Suppression Only
Emergency Medical Only
Support/Administrative Only
Fire & Emergency Medical
Other
gfedc
gfedc
gfedc
gfedc
gfedc
0-3 Years
4-6 years
7-10 Years
nmlkj
nmlkj
nmlkj
11-19 Years
20-29 Years
30-39 Years
nmlkj
nmlkj
nmlkj
40-49 Years
50+ Years
nmlkj
nmlkj
Less than 2 Months
nmlkj 2-4 Months
nmlkj 5-12 Months
nmlkj Over 1 Year
nmlkj
Page 3
Fire Rescue Volunteer Exit Survey8. Did you volunteer with another fire, rescue, or EMS agency before your service in Albemarle County?
9. Why did you initially decide to begin volunteering? (Check all that apply.)
10. Which of the following were important in influencing your decision to leave? (Check all that apply.)
No
nmlkj Yes
nmlkj
If yes, please share how you would compare that experience with your experience in Albemarle County.
My Experience as a Volunteer
*Help the community and others
Increase my self-esteem
Trying out a possible career
Career development
gfedc
gfedc
gfedc
gfedc
Resume enhancement
Develop new skills
I wanted to do something I would enjoy
gfedc
gfedc
gfedc
Other (please specify)
gfedc
*
Lack of time
Relocation/moving
Family demands/changes
Career or job demands/changes
School demands/changes
Financial hardship
Issues within the organization
Issues with career personnel
Issues with volunteer personnel
Training requirements were too stringent
Too few training opportunities were available
Uncomfortable atmosphere/environment
Attitude of existing personnel to newcomers
Lack of support from existing members
Lack of camaraderie/esprit de corps
It was not my decision to leave (i.e., termination or forced resignation)
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
gfedc
Other (please specify)
gfedc
Page 4
Fire Rescue Volunteer Exit Survey
11. Comments
12. The training and learning opportunities offered by the system:
13. Inter-Agency Training
Training & Learning
*
Comments
Never Seldom Sometimes Most of the Time Always N/A
Were well-organized nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Were relevant to my
job/volunteer functionsnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Met my expectations nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Were appropriate for
volunteer time constraintsnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Followed an acceptable
standardnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Were complemented by
station training and/or
drills
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
* Never Seldom Sometimes
Most of the
TimeAlways N/A
My station trained and engaged in
other events & opportunities with
other
stations/companies/organizations:
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Operations
Page 5
Fire Rescue Volunteer Exit Survey14. On the scene of incidents, emergency operations:
15. The apparatus was:
16. Tools and equipment were:
*
Comments
Never Seldom Sometimes Most of the Time Always N/A
Were safe nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Were competently
managednmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Followed how we trained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Were in-line with
standards (IMS, ICS, etc.)nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Followed operating
guidelines and policiesnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Had sufficient personnel
to function safely and
effectively
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Were reviewed post-
incident for ideas to
improve
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
* Never Seldom Sometimes Most of the Time Always N/A
Used safely and
appropriatelynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Well-maintained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Kept clean and in working
ordernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Appropriate for the service
we delivernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Up to standards and
changing technologynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
* Never Seldom Sometimes Most of the Time Always N/A
Used safely and
appropriatelynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Well-maintained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Kept clean and in working
ordernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Appropriate for the service
we delivernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Up to standards and
changing technologynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Page 6
Fire Rescue Volunteer Exit Survey17. The station was:
18. Inter-Agency Operations
19. I felt safe at all times when performing as a volunteer.
20. If no, please explain when you felt at-risk and what actions could have been taken to make you feel safe.
* Never Seldom Sometimes Most of the Time Always N/A
Well-maintained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Kept clean and in working
ordernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Appropriate for the service
we delivernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Up to standards and
changing technologynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
* Never Seldom Sometimes
Most of the
TimeAlways N/A
Overall, my station operated well
with adjoining
stations/companies/organizations
on the scene of incidents:
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
We had interoperability issues
with tools, equipment, and
apparatus on the scene of
incidents:
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
We had communications
interoperability issues when
responding to, operating at, or
returning from incidents:
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
*Yes
nmlkj No
nmlkj
*
Leadership
Page 7
Fire Rescue Volunteer Exit Survey21. My supervisors and leaders:
22. Overall, I rate the leadership of the station as:
23. Did the station meet your expectations?
24. If no, please explain what your expectations were and how they could have been met.
25. What did you enjoy most about your role as a volunteer? (Optional)
26. What did you enjoy least as a volunteer? (Optional)
*
Comments
Never Seldom Sometimes Most of the Time Always N/A
Made safety a top priority nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Communicated policies,
guidelines, & practices
effectively
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Followed policies &
guidelinesnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Made me feel part of the
organization from my first
day
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Respected my personal
obligations and timenmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Provided recognition for a
job well donenmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
Resolved complaints and
problems promptly and in
a fair, ethical manner
nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj
*1 - Poor
nmlkj 2 - Fair
nmlkj 3 - Good
nmlkj 4 - Excellent
nmlkj
*Yes
nmlkj No
nmlkj
Exit
Page 8
Fire Rescue Volunteer Exit Survey27. What incentives would haved potentially helped you remain active as a volunteer? (Check all that apply.)
28. Do you plan to volunteer with fire, rescue, or EMS again in the future? (Optional)
29. I would like a representative from Human Resources to contact me to further discuss my volunteer experience.
30. If you would like to be contacted, please provide the contact information where you can be reached below. (Optional)
*
Expense Reimbursement (related to volunteering)
Tuition Reimbursement
Volunteer Awards/Recognition Program
Affordable Housing Supplement
Paid/On-Call System
gfedc
gfedc
gfedc
gfedc
gfedc
Other (please specify)
gfedc
Yes
nmlkj No
nmlkj Maybe
nmlkj
If you are moving and you would like a service organization to contact you about volunteer opportunities near your new home,
please indicate where you will be moving to.
*
Yes
nmlkj No
nmlkj
Name
Mailing Address
City
State
ZIP Code
E-Mail Address
Telephone Number
top related