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Page 1: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 1

Fire Rescue Volunteer Exit Survey

The Albemarle County Department of Fire Rescue is committed to finding ways to make the workplace better for our volunteer and career personnel. This exit survey provides us with valuable information to measure our success and will help us identify ways to continually improve the working environment.

When answering the survey questions, please focus your answers on the experience you had at your particular station/organization.

We appreciate your service, and we are thankful for your willingness to complete this survey and enhance the fire and emergency medical services system in Albemarle County.

This survey is confidential and anonymous. The survey is administered by the Albemarle County Department of Human Resources. The data collected from the survey is analyzed and compiled to assure statistical reliability, and the results are presented in a manner which protects anonymity and confidentiality.

1. Age Group (Optional)

2. Gender (Optional)

3. Race (Optional)

General Information

25 and under

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nmlkj 35-39

nmlkj 40-54

nmlkj 55 and over

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Male

nmlkj Female

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White

African-American

Hispanic

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Asian/Pacific Islander

American Indian

Other

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Page 2: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 2

Fire Rescue Volunteer Exit Survey4. I served as a volunteer at: (Check all that apply.)

5. In what capacity were you a volunteer in Albemarle County? (Check all that apply.)

6. How long did you volunteer in Albemarle County?

7. How long did you consider leaving volunteer service before you decided to leave?

*Albemarle County Department of Fire Rescue

Charlottesville-Albemarle Rescue Squad

Crozet Volunteer Fire Department

Earlysville Volunteer Fire Company

East Rivanna Volunteer Fire Company

Hollymead Fire Rescue

Monticello Fire Rescue

North Garden Volunteer Fire Company

Scottsville Volunteer Fire Department

Scottsville Volunteer Rescue Squad

Seminole Trail Volunteer Fire Department

Stony Point Volunteer Fire Company

Western Albemarle Rescue Squad

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Other (please specify)

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*

Fire Suppression Only

Emergency Medical Only

Support/Administrative Only

Fire & Emergency Medical

Other

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0-3 Years

4-6 years

7-10 Years

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11-19 Years

20-29 Years

30-39 Years

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40-49 Years

50+ Years

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Less than 2 Months

nmlkj 2-4 Months

nmlkj 5-12 Months

nmlkj Over 1 Year

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Page 3: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 3

Fire Rescue Volunteer Exit Survey8. Did you volunteer with another fire, rescue, or EMS agency before your service in Albemarle County?

9. Why did you initially decide to begin volunteering? (Check all that apply.)

10. Which of the following were important in influencing your decision to leave? (Check all that apply.)

No

nmlkj Yes

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If yes, please share how you would compare that experience with your experience in Albemarle County.

My Experience as a Volunteer

*Help the community and others

Increase my self-esteem

Trying out a possible career

Career development

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Resume enhancement

Develop new skills

I wanted to do something I would enjoy

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Other (please specify)

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*

Lack of time

Relocation/moving

Family demands/changes

Career or job demands/changes

School demands/changes

Financial hardship

Issues within the organization

Issues with career personnel

Issues with volunteer personnel

Training requirements were too stringent

Too few training opportunities were available

Uncomfortable atmosphere/environment

Attitude of existing personnel to newcomers

Lack of support from existing members

Lack of camaraderie/esprit de corps

It was not my decision to leave (i.e., termination or forced resignation)

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Other (please specify)

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Page 4: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 4

Fire Rescue Volunteer Exit Survey

11. Comments

12. The training and learning opportunities offered by the system:

13. Inter-Agency Training

Training & Learning

*

Comments

  Never Seldom Sometimes Most of the Time Always N/A

Were well-organized nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Were relevant to my

job/volunteer functionsnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Met my expectations nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Were appropriate for

volunteer time constraintsnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Followed an acceptable

standardnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Were complemented by

station training and/or

drills

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*  Never Seldom Sometimes

Most of the

TimeAlways N/A

My station trained and engaged in

other events & opportunities with

other

stations/companies/organizations:

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Operations

Page 5: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 5

Fire Rescue Volunteer Exit Survey14. On the scene of incidents, emergency operations:

15. The apparatus was:

16. Tools and equipment were:

*

Comments

  Never Seldom Sometimes Most of the Time Always N/A

Were safe nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Were competently

managednmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Followed how we trained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Were in-line with

standards (IMS, ICS, etc.)nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Followed operating

guidelines and policiesnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Had sufficient personnel

to function safely and

effectively

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Were reviewed post-

incident for ideas to

improve

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*  Never Seldom Sometimes Most of the Time Always N/A

Used safely and

appropriatelynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Well-maintained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Kept clean and in working

ordernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Appropriate for the service

we delivernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Up to standards and

changing technologynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

*  Never Seldom Sometimes Most of the Time Always N/A

Used safely and

appropriatelynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Well-maintained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Kept clean and in working

ordernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Appropriate for the service

we delivernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Up to standards and

changing technologynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Page 6: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 6

Fire Rescue Volunteer Exit Survey17. The station was:

18. Inter-Agency Operations

19. I felt safe at all times when performing as a volunteer.

20. If no, please explain when you felt at-risk and what actions could have been taken to make you feel safe.

*  Never Seldom Sometimes Most of the Time Always N/A

Well-maintained nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Kept clean and in working

ordernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Appropriate for the service

we delivernmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Up to standards and

changing technologynmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

*  Never Seldom Sometimes

Most of the

TimeAlways N/A

Overall, my station operated well

with adjoining

stations/companies/organizations

on the scene of incidents:

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We had interoperability issues

with tools, equipment, and

apparatus on the scene of

incidents:

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We had communications

interoperability issues when

responding to, operating at, or

returning from incidents:

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*Yes

nmlkj No

nmlkj

*

Leadership

Page 7: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 7

Fire Rescue Volunteer Exit Survey21. My supervisors and leaders:

22. Overall, I rate the leadership of the station as:

23. Did the station meet your expectations?

24. If no, please explain what your expectations were and how they could have been met.

25. What did you enjoy most about your role as a volunteer? (Optional)

26. What did you enjoy least as a volunteer? (Optional)

*

Comments

  Never Seldom Sometimes Most of the Time Always N/A

Made safety a top priority nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Communicated policies,

guidelines, & practices

effectively

nmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Followed policies &

guidelinesnmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Made me feel part of the

organization from my first

day

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Respected my personal

obligations and timenmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Provided recognition for a

job well donenmlkj nmlkj nmlkj nmlkj nmlkj nmlkj

Resolved complaints and

problems promptly and in

a fair, ethical manner

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*1 - Poor

nmlkj 2 - Fair

nmlkj 3 - Good

nmlkj 4 - Excellent

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*Yes

nmlkj No

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Exit

Page 8: Fire Rescue Volunteer Exit Survey - Albemarle … · Fire Rescue Volunteer Exit Survey ... 25 and under nmlkj 26-34 nmlkj 35-39 nmlkj 40-54 nmlkj 55 and over nmlkj Male nmlkj Female

Page 8

Fire Rescue Volunteer Exit Survey27. What incentives would haved potentially helped you remain active as a volunteer? (Check all that apply.)

28. Do you plan to volunteer with fire, rescue, or EMS again in the future? (Optional)

29. I would like a representative from Human Resources to contact me to further discuss my volunteer experience.

30. If you would like to be contacted, please provide the contact information where you can be reached below. (Optional)

*

Expense Reimbursement (related to volunteering)

Tuition Reimbursement

Volunteer Awards/Recognition Program

Affordable Housing Supplement

Paid/On-Call System

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Other (please specify)

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Yes

nmlkj No

nmlkj Maybe

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If you are moving and you would like a service organization to contact you about volunteer opportunities near your new home,

please indicate where you will be moving to.

*

Yes

nmlkj No

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Name

Mailing Address

City

State

ZIP Code

E-Mail Address

Telephone Number


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