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FACILITY MANAGEMENT PLANNING

28 Oktober 2015

SEMINAR PENGURUSAN FASILITI SEKTOR AWAM 2015

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Strategic Facility Plan

“A Strategic Facility Plan is defined as a two-to-five year facilities plan encompassing an entire portfolio of owned and/or leased space that sets strategic facility goals based on the organization’s strategic (business) objectives. The strategic facilities goals, in turn, determine short-term tactical plans, including prioritization of, and funding for, annual facility related projects”

IFMA, in its “Project Management Benchmarks Survey 2002 defines the Strategic Facility Plan:

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Comparison Comparison between Strategic Facility Plan, Master Plan and Tactical Plan

Master Plan Strategic Facility Plan Tactitcal Plan

Site-specific physical plan for buildings

Existing condition analysis Maintenance schedules/plans

Infrastructure and systems within the site

Organizational needs statement (linking FM to strategy)

Operational plans

Aesthetics of buildings and grounds

Gap analysis Building floor plans/ stacking plans

Phasing plans for building Recommendations for new spaces/buildings

Architectural design/configurations

Construction estimates Facility cost projections/ life cycle cost analysis

Operating budget

Engineering assessments Capacity analysis and use recommendations

Floor plans or occupancy charts

Strategic Facility Plan

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The Benefits

Strategic Facility Planning (SFP) is a process that can lead to better, more proactive delivery of services from a facility management organization to its stakeholders.

The time taken to carry out SFP is well spent in that it helps to avoid mistakes, delays, disappointments and customer dissatisfaction. It can actually allow facility plan implementations to run more quickly and smoothly.

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4-Steps Processes

Thoroughly understand

the organization’s

mission, vision, values

and goals.

Develop plans that meet

the long-range needs of

the organization. At

minimum, the SFP

should be reviewed

annually and further

updated periodically as

conditions require.

Use analytical

techniques to explore

the range of possible

futures and the triggers

used to analyze an

organization’s facility

needs.

Take actions as planned

and implement the SFP.

Feedback from actions

taken can be include

into the next plan to

provide continuous

improvement

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03

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01 Understanding

Strategic Plans provide a combination and range of recommendations to maximize the value of a corporation’s assets.

The organization’s mission, vision, culture and core values;

The current position of the business and its current real estate asset base;

Its overall direction and the projects currently underway within the corporation;

How the business may change; How those changes may affect the real estate

needs of the corporation.

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Widad Builders Vision & Mission

A mission and vision are standard and critical elements of a company's organizational strategy.

Most established companies develop organizational mission statements and vision statements, which serve as foundational guides in the establishment of company objectives.

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Contractual Requirement

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02 Analyse

Comparison of the current inventory and conditions with the future needs provides the gap that the SFP will address.

Scenario Planning Systematic Layout Planning (SLP) SWOT Analysis

Brainstorming Benchmarking

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Tool #1 Gap Analysis

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Tool #2 Root Cause Analysis

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Tool #3 Pareto Analysis

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Tool #4 SWOT Analysis

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Tool #5 SMART OBJECTIVES

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03 Plan

As a result of the analyses performed, recommendation courses of action can be supported by the completed analysis.

A balanced scorecard methodology for integrating planning into the organization’s objectives, but recognizes that every organization has selected methods for business processes and facility management conforms to align with the organization’s methodologies.

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01 Documentation

Document the primary objectives to be addressed (the gap) in the Plan

02 Evaluation Evaluate sites, zoning, costs, labor, competition and all factors critical for success

03 Financial & Risk Conduct financial and risk analysis to focus on finding the maximum value

06 Final Step

Obtain financial and other approvals needed to launch the action phase

05 Approval

Develop a process for marketing the recommended plan to gain management approval

04 Options

Develop alternatives with recommendations and priorities

Steps to Set Up the Plan

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Example Facility

Management Plan

NO. CONTENT TASK

1 INTRODUCTION INTRODUCTION

2 OBJECTIVE TO ACHIVE KEY PERFORMANCE INDICATOR

3 SCOPE AS PER CONTRACT REQUIREMENT

4 DEFINATION DEFINATION OF PMP CONTENT

5 FACILITY MANAGEMENT PLAN

MANAGEMENT IMPLEMENTATION PROCESSES

5.1 > TRANSITION MANAGEMENT

5.2 > COST MANAGEMENT

5.3 > TIME MANAGEMENT

5.4 > QUALITY MANAGEMENT

5.5 > RISK MANAGEMENT

5.6 > HUMAN RESOURCE MANAGEMENT

5.7 > FINANCE MANAGEMENT

5.8 > PROCUMENT MANAGEMENT

5.9 > COMMUNICATION MANAGEMENT

5.10 > INFORMATION SYSTEM MANAGEMENT

5.11 > OPERATION AND MAINTENANCE MANAGEMENT

5.12 > INTERGRATION MANAGEMENT

5.13 > INCIDENT RESPONSE & DISASTER RECOVERY MANAGEMENT

5.14 > CUSTOMER CARE MANAGEMENT

5.15 > ENERGY AND CONSERVATION MANAGEMENT

5.16 > DEMOBILIZATION MANAGEMENT

6 OUTPUT RESULT, REVIEW & IMPROVE

7 REFERENCES

8 ATTACHMENT DETAILS OF ALL EACH MANAGEMENT PROCESS

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04 Action

Tips !

Documentation of successful or problematic portions of the SFP, can provide valuable feedback for the next iteration of planning.

The cyclical nature of planning and continuous improvement provides opportunities to learn from each process.

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RESULTS

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Recognitions

ANUGERAH PENGURUSAN FASILITI TERBAIK 2014 – KATEGORI BANGUNAN

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Certifications

ISO 9001: 2008

Provision of Comprehensive Building Facility Management Services

OHSAS 18001: 2007

OHSAS 14001: 2004

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Relationship with Clients

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Events

HARI KESEDARAN KECEKAPAN TENAGA DAN ALAM SEKITAR JB SENTRAL

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Trainings/ Drills

LATIHAN FIRST AID

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Staff Development

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Thanks For Listening