ethics and privacy in the application of learning analytics (#ep4la)

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Hendrik  Drachsler,  @hdrachsler  Welten  Ins4tute  Research  Centre,  Open  University  of  the  Netherlands    Presenta4on  given  at:  NSF  expert  mee4ng  on  ‘Big  Data  and  Privacy  in  Human  Subjects  Research’  (#BDEDU)  11  November  2014  

Response  to  talks  at  Big  Data  and  Privacy  in  Human  Subject  Research  (1st  day)      

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•  Hendrik  Drachsler,  Open  University    of  the  Netherlands  

•  Research  topics:  Personaliza4on,    Recommender  Systems,    Learning  Analy4cs,    Mobile  devices  

•  Applica4on  domains:    Science  2.0  Health  2.0  

WhoAmI  

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Research  communi4es  

Who  are  the  good  guys?    

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They  brought  together  some  Super  Hero’s  

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Who  of  you  considers  him-­‐  herself  to  be  a  Super  Hero?    

•  You  are  passionate  about  what  you  are  doing.  

•  You  shape  the  future  of  society.  

•  You  touch  ethical  ques4ons  with  your  super  power.      

•  You  want  to  follow  societal  norms  and  advance  those.  

 With  Big  Power  comes  great  responsibili5es.    

Big  Power  -­‐>  Big  Data  =  Repurposing  data  

6  Jawbone  data  repurposed  to  measure  earthquake  strength  

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Big  Data  is  the  new  truth    (the  ulHmate  truth?)  

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Big  Data  is  the  new  truth    (the  ulHmate  truth?)  

Inaccurate  Google  Flue  trend  measures  compared  to  CDC    

Big  Data  has  the  potenHal  to  change  EducaHon  

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•  First  4me  monitoring  learning  while  it  happens  

•  Personalize  Educa4on  •  Iden4fy  students  at  Risk    •  Learning  Measures  on  

demand  •  More  …      

Some  QuesHons,  Super  Hero’s  

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Some  Demographics:  Who  of  you  are  data  scien4sts,  legal  or  educa4onal  experts?      Who  of  you  read  TOC  of  your  online  services?      Who  of  you  cares  about  his/her  privacy?    Who  sees  Privacy  and  Legal  regula4ons  as  a  burden  we  need  to  overcome?    

Learning  AnalyHcs  Research  Issues  

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Learning  Analy4cs  research  always  raises  the  P-­‐Word  in  EU  (University  of  Amsterdam,  2014)    This  stops  innova4on  and  advancing  research    (dataTEL  2010)    

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•  Privacy  changes  overHme      

•  Privacy  is  bind  to  context  

•  Privacy  is  bind  to  culture  

   Slide  supported  byTore  Hoel,  @Tore    

What  if  I  would  know  …    

•  How  many  days  you  have  NOT  been  at  school  without  any  excuse.  •  All  read  and  wrihen  pages,  and  what  your  annota4ons  have  been.  •  The  people  you  hangout  with  in  your  youth.  •  If  you  cheated  in  a  test  and  how  many  ahempts  you  needed  for  

your  math  class.      •  What  if  I  use  all  those  informaHon  and  predict  your  chances  to  be  

good  or  bad  in  a  certain  job  aSer  school?    •  How  representaHve  and  reliable  is  this  data  I’m  capturing  to  

predict  those  chances?      

•  And  what  if  all  this  informaHon  will  be  last  forever!  

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Approaches  to  prevent  another  inBloom  …  •  Transparency  (Purpose  of  analysis,  Raw  data  access,  opt-­‐out)  •  Data  Security    •  Contextual  Integrity  (Smart  Informed  Consents)  •  Anonymisa4on  &  Data  degrada4on    

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Hendrik  Drachsler,  @hdrachsler  Welten  InsHtute  Research  Centre,  Open  University  of  the  Netherlands    Presenta4on  given  at:  NSF  expert  mee4ng  on  ‘Big  Data  and  Privacy  in  

Human  Subjects  Research’  (#BDEDU)  11  November  2014  

Ethics  &  Privacy  Issue  in  the  ApplicaHon    of  Learning  AnalyHcs  (#EP4LA)    

Building  bridges  between  research,  policy  and  prac4ce  to  realise  the  poten4al  of  learning  analy4cs  in  EU  

16  FP7  LACE  –  Hendrik  Drachsler,  @Hdrachsler,  28  October  2014  

Who  we  are  

17  FP7  LACE  –  Hendrik  Drachsler,  @Hdrachsler,  28  October  2014  

LACE  Network  

LACE  ConsorHum  

Data  Geology  

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PAST,  single,  centered    IT  solu4ons  with  single  

purpose  (loosely  couple  data)    

FP7  LACE  –  Hendrik  Drachsler,  @Hdrachsler,  28  October  2014  

PRESENT,  mul4ple  ubiquitous    IT  systems  mul4ple  func4onali4es  (highly  connected  but  unstructured  data)    

 

FUTURE,  learner  ac4vity  tracking  of  ubiquitous  systems        (structured  learner  

data)  

Data  Geology  

19  FP7  LACE  –  Hendrik  Drachsler,  @Hdrachsler,  28  October  2014  

•  Are  our  instruments  measuring  what  we  expect  them  to  measure?    

•  Can  we  isolate  the  noise  in  the  data?  

•  Are  the  measures  accurate?  

Picture  from:  hhp://wsnblog.com/2012/05/28/how-­‐sensors-­‐can-­‐lead-­‐us-­‐to-­‐beher-­‐self-­‐knowledge/human-­‐body-­‐sensors/  

Evidence.laceproject.eu  

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•  $100  million  investment    •  Aim:  Personalized    

learning  in  public  schools,  through  data  &  technology  standards    •  9  US  states  par4cipated  •  In  2013  the  database  held  informa4on  on  millions  of  children  

Privacy  as  Showstopper  –  The  inBloom  case  

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hhp://www.fastcompany.com/3029451/fast-­‐feed/privacy-­‐concerns-­‐force-­‐inbloom-­‐a-­‐data-­‐repository-­‐for-­‐schools-­‐to-­‐shut-­‐down  

inBloom  example  in  the  Netherlands  

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hhp://www.fastcompany.com/3029451/fast-­‐feed/privacy-­‐concerns-­‐force-­‐inbloom-­‐a-­‐data-­‐repository-­‐for-­‐schools-­‐to-­‐shut-­‐down  

Privacy

•  What is privacy? –  Right to be let alone (Warren and Brandeis) –  Informational self-determination (Westin) –  Degree of access (Gavison) –  … Right to be forgotten …

•  Three dimensions (Roessler) –  Informational privacy –  Decisional privacy –  Local privacy

•  What it is not –  Anonymity, secrecy, data protection

What  are  the  dangers  of  learning  analyHcs?  – Missing  legal  obligaHons:  

•  Data  protec4on  •  IRB  •  Educa4on  laws  

–  InflicHng  harm:  •  Unfair  discrimina4on  •  Unjus4fied  discrimina4on  (through  errors)  •  Subjec4ve  privacy  harm  (panop4c  effect)  •  Unintended  pressure  to  perform  /  wrong  incen4ves?  •  De-­‐iden4fica4on    

–  ViolaHng  human  dignity  –  Unintended  changes  of  educaHon  norms?  

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ModernizaHon  of  EU  UniversiHes  report  

RecommendaHon  14  Member  States  should  ensure  that  legal  frameworks  allow  higher  

educa4on  ins4tu4ons  to  collect  and  analyse  learning  data.  The  full  and  informed  consent  of  students  must  be  a  requirement  and  the  data  should  only  be  used  for  educa4onal  purposes.  

 RecommendaHon  15  Online  plaoorms  should  inform  users  about  their  privacy  and  data  

protec4on  policy  in  a  clear  and  understandable  way.  Individuals  should  always  have  the  choice  to  anonymise  their  data.  

 

hgp://ec.europa.eu/educaHon/library/reports/modernisaHon-­‐

universiHes_en.pdf    

#EP4LA  on  the  European  Agenda  

•  Round  table  meeHng  ‘Ethiek  en  Learning  AnalyHcs’  (Jan  2014)  hhps://www.surfspace.nl/media/bijlagen/ar4kel-­‐1499-­‐b315e61001041bf52a6b1c5d80053cea.pdf    

•  Learning  AnalyHcs  Summer  InsHtute  (July  2014)  hhp://lasiutrecht.wordpress.com/  

•  Call  for  a  ‘Code  of  Ethics  for  LA’  in  NL  (August  2014)  hhps://www.surfspace.nl/ar4kel/1311-­‐towards-­‐a-­‐uniform-­‐code-­‐of-­‐ethics-­‐and-­‐prac4ces-­‐for-­‐learning-­‐analy4cs/  

•  Call  for  a  ‘Code  of  Ethics  for  LA’  in  the  UK  (September  2014)  hhp://analy4cs.jiscinvolve.org/wp/2014/09/18/code-­‐of-­‐prac4ce-­‐essen4al-­‐for-­‐learning-­‐analy4cs/  

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1.  Privacy  2.  Ethics  3.  Data  4.  Transparency  hgp://bit.ly/ep4la  

The  rise  of  the  #EP4LA  project  

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•  1st  EP4LA  @  Utrecht,  NL,  28  October  2014    

•  2nd  EP4LA  @  Educa4on  Days,  NL,  11  November  2014    

•  3rd  EP4LA  @  BDEDU,  Washington,  US,  11  November  2014  

•  4th  EP4LA  @  Apereo  Founda4on,  FR,  February  2015  

•  5th  EP4LA  @  JISC,  February,  UK,  2015  

•  6th  EP4LA  @  LAK15,  NY,  USA,  March  2015  

What  #EP4LA  is  aiming  for  

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Example  Issues  from  Stakeholders  

•  Who  is  in  charge  (who  is  the  owners)  of  the  data  created  by  persons?    

•  What  is  the  impact  of  privacy  concerns  for  the  management?  How  to  deal  with  these  concerns?    

•  Should  students  be  allowed  to  opt-­‐out  of  having  their  personal  digital  footprints  harvested  and  analysed?  

•  How  to  prevent  reuse  of  collected  data  for  non-­‐educa4onal  needs.  (e.g.  finance,  insurance,  research),  or  is  it  no  problem?  

Full  list:  hgp://bit.ly/raw_ep4la  

We  are  pracHcal  people  –  our  approach  

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•  Invite  5  legal  experts,  15  members  of  the  SURF  SIG  LA  

•  Task  groups  to  answer  issues  of  the  stakeholders  

•  Open  Working  doc  for  all  #EP4LA  events  

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Four  examples  how  we  addressed  the  issues  submiged  by  the  stakeholders  

1.  Boundaries  of  Learning  AnalyHcs  data  

Where  is  the  boundary  on  data  use  for  learning  analy3cs  (courses,  grades,  LMS,  GoogleDrive,  library  system,  residence  halls,  dining  halls,  …)?  

– Contextual  Integrity:  context    and  norms  of  learning  environment  

–  It  depends  on  • Awareness  of  students  about  processes  • Possible  consequences  for  students  •  Safeguards  that  are  in  place  

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2.  Outsourcing  

What  are  the  concerns  when  outsourcing  the  collec3on  and  analysis  of  data?  Who  owns  the  data?  

–  Concerns:  •  Undue  third  country  data  transfers  •  Less  control  about  processing  •  Less  transparency  for  the  data  subject  

–  Ownership:  •  No  complete  ownership  for  any  party  •  Relevant:  data  protec4on  and  intellectual  property  rights  •  See  discussion  concerning    `data  portability’  in  DP  regula4on  (NDA  agreement  required)  

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3.  Undesirable  data  collecHon  

Are  there  any  circumstances  when  collecHng  data  about  students  is  unacceptable/undesirable?  

– Yes,  there  are:  • Data  which  is  not  of  any  purpose  • Data  outside  of  the  learning  context  • Data  of  which  the  student  is  not  aware  • Data  which  poses  a  risk  to  the  student  • Data  which  is  not  well  protected  

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4.  Data  access  by  students  

What  data  should  students  be  able  to  view,  i.e.  what  and  how  much  informaHon  should  be  provided  to  the  student?  

–  Data  Protec4on  Direc4ve  (ar4cle  12):  •  Everything  concerning  them  (at  least  upon  request)  

–  Human  subjects  research:  •  Everything  concerning  study  (at  least  arer  experiment)  •  Avoidance  of  decep4on  

–  But  •  Possible  conflict  of  full  data  access  with  goals  of  LA?  •  How  to  provide  meaningful  access  while  excluding  other  students  data?  

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We  idenHfied  9  main  themes  that  are  relevant  for  LA  in  Europe    

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9  Themes  around  privacy  (1/3)  

1.  LegiHmate  grounds  

-­‐  Why  are  you  allowed  to  have  the  data?    

2.  Purpose  of  the  data    -­‐  Repurposing  is  an  issue  vs.  MIT  Social  Machine  lab    

3.  Inventory  of  data  -­‐  What  data  do  you  have?    -­‐  What  can  you  do  with  that  data  already?  

9  Themes  around  privacy  (2/3)  

4.  Data  quality  -­‐  How  good  is  the  data?  (eg.  Bb  log  file  is  weak  predictor)  -­‐  When  do  you  I  delete  data  and  what  data?      5.  Transparency  -­‐  Informing  students  (Purpose,  Approach)  -­‐  Checklist  what  to  communicate  for  researchers    6.  The  rights  of  the  data  subject  to  access  their  data  from  the  data  client  -­‐  For  teachers  who  are  employees  other  rights  apply  

   

9  Themes  around  privacy  (3/3)    

7.  Outsource  processing  to  external  parHes  -­‐  Prevent  external  par4es  to  not  do  addi4onal  analysis  (NDA  agreement)    8.  Transport  data,  legal  locaHon  -­‐  e.g.  Safe  Harbour  agreement    9.  Data  Security  -­‐>  Shuangbao  Wang      

Value Sensitive Design (Batya Friedman)

Goal:  address  human  values  in  a  technical  design    

Source: presentation by Jeroen van den Hoven

“Ethics  &  Privacy  Issues  in  the  Applica4on  of  Learning  Analy4cs”  by  Hendrik  Drachsler,  Open  University  of  the  Netherlands  was  presented  at  NSF  Mee4ng  –  Big  Data  in  Educa4on,  Washington,  USA,  on  09-­‐11.10.2014.    Hendrik.drachsler@ou.nl,  @hdrachsler         This  work  was  undertaken  as  part  of  the  LACE  Project,  supported  by  the  European  Commission  Seventh  

Framework  Programme,  grant  619424.  

These  slides  are  provided  under  the  Crea4ve  Commons  Ahribu4on  Licence:  hhp://crea4vecommons.org/licenses/by/4.0/.    Some  images  used  may    have  different  licence  terms.  

www.laceproject.eu  @laceproject  

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