enlighten e4 touch v3.0 the most inclusive 360° self service solution in the nhs
Post on 09-Feb-2016
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ENLIGHTEN E4 TOUCH V3.0
THE MOST INCLUSIVE 360° SELF SERVICE SOLUTION IN THE NHS
Informing
Assisting
Improving
Capturing
Reducing
Checking
Delivering
HOW DOES E4 TOUCH BENEFIT ME?Enlighten E4 is a fully configurable self service platform with advanced
features.
Optimised to release staff & engage effectively with patients, whilst standardising
processes to lower operational costs.
Following quick, secure & intelligent authentication, patients can review their information to ensure data is accurate, update if required and even complete QOF type surveys.
Dramatically improves data quality, helping with accurate patient follow up.
Additional postcode security check
Three levels of patient messaging
Review and update contact information
Confirm and update demographics
Review Next of Kin details
Capture consent to follow up on appointment
A FEATURE RICH SOLUTION ….
Health promotion images and messages
47 languages supported
Visual awareness screens and themes
Fast date of birth check-in by calendar or keypad
Future proofed for check-in with barcode or unique reference
Issue arrival receipts and reference numbers
Bi-directional with appointments
Real time monitoring of the waiting room
Wayfinding assistant to direct patients and visitors
Show number of patients waiting
Show average waiting times
PACKED WITH REAL FUNCTIONALITY…. Unaccompanied minors security feature
Multiple appointment check-in
Display staff photographs
Patient journey tracking with audit trail
Detailed reports on many aspects
Integrates with the Enlighten survey module
The additional survey module will add even more value, with multiple survey
types on-board, all backed up with powerful graphical reports with drill-down
feature.
The Enlighten E4 survey module allows local or centrally managed surveys to be
published on a range of devices.
Delivering flexibility with intuitive filtering by gender, age, behaviour & previous
access, from pre-arrivals (via portal) or the self-check-in process with READ code
filing back to the patient record, through post contact outcomes with total
anonymity.
ENHANCED PATIENT SURVEYS ….
Enlighten allows multi-layered questioning, with single or multiple
choice answer types, images or text, free form or prescribed answers.
Questions created in English can be translated to any of our 47
supported languages for full community inclusion.
Jayex provides a range of professional services to assist in creating
bespoke reports, translating or sharing surveys.
ACCESSIBILITY MATTERS ....Touch screens on wall, counter or floor standing must be accessible for all able-body and wheelchair users and have
clear options for sighted and poorly sighted users. Enlighten
has high contrast accessibility screens to assist even more patients.
Our team will assist in identifying the best locations and set up for your
reception, to ensure a safe, visible and accessible solution.
WALL, COUNTER OR FLOOR STANDING OPTIONS
Bolt down or free standing, fully enclosed with option for printer or barcode scanner. 17” screen. 1440 x 510 x 300 mm
17” with acrylic frame &
banner for wall or counter options.
TAKE CONTROL WITH A 360° SELF SERVICE SOLUTION
Call Microtech on +44 (0)1563 530480 to discuss your requirements.
sales@microtech.co.uk
www.microtechsupport.co.uk
Microtech Support Limited17/19 Hill Street
Kilmarnock KA3 1HA
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