emotional intelligence - conquer and master your key moments

Emotional IntelligenceEmotional Intelligence

Key Moments

Leading From a Place of Strength

Presented By

Robert S. GrossmanPresident, Focus on Performancerobert@focusonperformance.net

Workshop Design

To help participants know how to create a state of mind that allows them to live

from their vision and purpose rather than being reactive to circumstances,

events, and other people

TheIntegrityModel

EmbraceReality

Self Mastery

Exercise Responsibility

ValueWho You

Act WithIntegrity

Define Your

Purpose Clarify Your Vision

Emotional Intelligence

This workshop is part of a larger program on Self Mastery

1. Principles of High Performance

2. High Performance Leadership

3. Skills for High Performance Team Work

4. Developing High Performance Teams

5. Self-Mastery

6. The Trust Factor

7. Assessing Your Organization for High Performance

8. Developing a High Performance Strategy

Self Mastery is a program within our curriculum on High Performance Organizations

Although life offers tremendous blessings, beauty, wonder, and joy –

most of us need not look far to discover life’s adversity.

Most lives are characterized by some degree of difficulty and struggling, be they traumatic or everyday hassles.

Awareness:Awareness:

The powerful mental state from which we can respond rather

than react

Awareness vs. Lack of AwarenessAwareness vs. Lack of Awareness

• Being fully present• Seeing reality clearly• Recognizing choices• Making choices

based on the present• Being active and

independent

• Living in the past• Distorting reality• Reacting• Making choices

based on the past• Being passive and

dependent

Awareness(Being Conscious)

Lack of Awareness(Being Unconscious)

Awe *%&#!! – A Key Moment

• Consciously or unconsciously we make a choice

• The quality of our lives is determined by these choices

• People who respond positively grow in self-confidence and effectiveness

• People who respond negatively become less effective

A reality which presents a challenge and demands a response

A Key MomentA Key Moment

A Key Moment Sets Up A A Key Moment Sets Up A Response ChainResponse Chain

Key Moment

We give meaning, have feelings and We give meaning, have feelings and do behaviors “caused” by the Key do behaviors “caused” by the Key MomentMoment

Meaning Feelings BehaviorKey

Moment

How we react to Key Moments has How we react to Key Moments has consequences, which usually creates consequences, which usually creates more key momentsmore key moments

Meaning Feelings Behavior ConsequencesKey

Moment

Conquer Your Key Moments

• How you respond to challenging or upsetting events (key moments)

• To explore and understand the patterns in your response to key moments and the consequences of your behavior

• To choose positive behaviors and feelings during your key moments

Key Moment happens, you react. How Key Moment happens, you react. How you chose to react has a lot to do with you chose to react has a lot to do with your emotional IQyour emotional IQ

Key Moment Meaning Feelings Behavior Consequences

Moment of Choice

Key Moment happens, you react. How Key Moment happens, you react. How you chose to react has a lot to do with you chose to react has a lot to do with your emotional IQyour emotional IQ

Key Moment Meaning Feelings Behavior

Moment of Choice

The choice is yours…The choice is yours…

Key Moment Meaning Feelings Behavior

ThePathway

ToSurvival

ThePathway

ToSelf-Mastery

Moment of Choice

ResistReality

React fromFear

DisownResponsibility

Lack Vision & Purpose

Survival

Clarify Vision and Purpose

Act WithIntegrity

ExerciseResponsibility

EmbraceReality

Self-Mastery

Key Moment

Intent to protect: Justify myself and blame others

Intent to grow: Understand and learn from experiences

What Is My Intent?What Is My Intent?

• Stand erect

• Breathe deeply

• Become more active

• Change expression

• Take a time out

• Take a walk

• Listen to calming (or energizing) music

• Do something fun

• Meditate or relax

• Visualize yourself in a safe place

• Visualize a humorous scene

Interrupting StrategiesInterrupting Strategies

An Autobiography in 5 Short Chapters,

by Portia Nelson

Chapter 1:

I walk down the street. There is a deep hole in the sidewalk. I fall in. I am lost…I am

helpless. It isn’t my fault. It takes forever to find a way out.

by Portia Nelson

Chapter 2:

I walk down the same street. There is a deep hole in the sidewalk. I pretend I don’t see it. I fall in again. I can’t believe I am in the same place, but isn’t my fault. It still takes a long

time to get out.

by Portia Nelson

Chapter 3:

I walk down the same street. There is a deep hole in the sidewalk. I see it is

there. I still fall in. It’s a habit. My eyes are open. I know where I am. It is my

fault. I get out immediately.

by Portia Nelson

Chapter 4:

I walk down the same street. There is a deep hole in the sidewalk.

I walk around it.

by Portia Nelson

Chapter 5:

I walk down another street.

Emotional IntelligenceEmotional Intelligence

Key Moments

Leading From a Place of Strength

Presented By

Robert S. GrossmanPresident, Focus on Performancerobert@focusonperformance.net

Robert Is Available For:

• Group Facilitation

• Workshops

• Seminars

• Key Notes

• Presentations

• Coaching

(800) 560-4640

emotional intelligence - conquer and master your key moments

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