embracing the inevitable: experience design in an agile world

Experience Designin an Agile World

Chris Eben, TWG

EMBRACING THE INEVITABLE:

CHRIS EBEN

@ceben @twg

Partner at TWG

YOUR BURNINGQUESTIONS ANSWERED...

• What is experience design in an agile world?

• Why should designers embrace agile?

• What tools and techniques can I use?

So how about that Agile Methodology, eh?

AGILE IS FAST

Agile is like this cheetah

AGILE IS TRANSPARENT

Agile is like this glass bottomed boat

AGILE IS COST EFFECTIVE

Agile is like this smart car

• Individuals and interactions over processes and tools

• Working software over comprehensive documentation

• Customer collaboration over contract negotiation

• Responding to change over following a plan

4 VALUES OF AGILE

ISOLATED DESIGN PROCESS

SCOPE RESEARCHDESIGN

PHASEDEPLOY

Sketches Lo-fi Wireframes Hi-Fi Mockups

(UX Design, Information Architecture, Visual Design)

TESTBUILD

So what happenswhen you try and fittraditional practices

into an agile workflow?

DISASTER

DISASTER

• PSDs are not the final product the users see

• The project is delayed for weeks waiting for

design to finish their concepts

• Client ends up dissatisfied and over budget

DESIGN CAN BE AGILE

IN ISOLATION

THINGS WHICHARE INEVITABLE

• Death

• Taxes

• Agile Experience Design?

“

- Jeff Gothelf

Agile was not conceivedwith user experience or

design in mind. ”

- Albert Einstein

“

”

A SHIFT IN THINKING

The world as we have created it is a processof our thinking. It cannot be changed without

changing our thinking.

So what does it all mean?

DESIGN CAN BE AGILE

FROM THE BEGINNING

INTEGRATED DESIGN PROCESS

SCOPE RESEARCHWORKING

PROTOTYPEDEPLOY

Sketches Style Guides Front-End(UX Design, Architecture, Visual Design, Interaction Design, UI/UX QA,

TESTBUILD

• No more upfront design

• Experience design begins at the start of a

project

• Designers work alongside the project team

• Constant feedback and iteration

WHAT IS EXPERIENCE DESIGNIN AN AGILE WORLD

Objection!

I don’thave enough time to think

about the solution!

I don’t knowhow to workwith non-designers!

MinimumViableWhat?

Rebuttal!

AGILE IS YOUR FRIEND

• Agile reduces your workload by focussing on sprints

• Research is already in your skillset

• Collaboration is key

TOOLS & TRICKS

Experience Design in an Agile World:

5 Tips to take home

TIP # 1: EMBRACE AGILE RITUALS

www.invisionapp

.comwww.invisionapp.com

TIP # 2: TRY INVISION APP

TIP # 3: BE A SCOUT

TIP # 4: PAIR UP WITH A DEVELOPER

TIP # 5: TEACH, COMMUNICATE, BOND

ARE YOU READY

TO TAKE THE PLUNGE?

Chris Eben

twg.ca

@ceben @twg

http://www.slideshare.net/DesignersEmbracingAgile

THANK YOU

http://uxdesign.smashingmagazine.com/2012/11/06/design-spikes-fit-big-picture-ux-

agile-development/

http://uxdesign.smashingmagazine.com/2011/11/03/how-build-agile-ux-team-integration/

http://boxesandarrows.com/bringing-user-centered-design-to-the-agile-environment/

http://www.rallydev.com/community/agile-blog/top-3-reasons-designers-object-agile-and-how-overcome-them

http://www.uxaustralia.com.au/agileux-2012/overcome-resistance-and-do-the-work

http://ptgmedia.pearsoncmg.com/images/9780321804815/samplepages/0321804813.pdf

Further Reading

RESOURCES