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Drupal Revolution in H&SUnderstanding the needs of H&S units and responding with an end-to-end service that includes Stanford Sites Jumpstart

WHO WE ARE

Sara Worrell-Berg

Stanford Web ServicesUniversity IT

Marion Marquardt and Dustin Liang

Web Consulting TeamSchool of Humanities and Sciences

AGENDA

▪ Mission

▪ Why we do what we do

▪ What we’ve accomplished so far

▪ What a website process looks like

▪ What’s next

▪ Contact details

“Understanding the needs of H&S units and responding with an end-to-end service that includes Stanford Sites Jumpstart”

“Provide innovative, best-practice solutions to H&S units - from project discovery to site launch”

▪ Say yes to all project requests; maintain quality and high client satisfaction

▪ Converge on a common H&S Drupal 7 platform

▪ Take H&S units through discovery

▪ Integrate with campus resources such as Explore Courses, Events.stanford.edu, and HelpSU

▪ Advocate for and support H&S units

▪ Propel service innovation, such as cloud hosting

RESPONSIBILITIES: Value Add

ADVISE

SUPPORT INFLUENCE

BUILD

PAST PAIN POINTSMoving away from▪ One-off hosting situations▪ Poorly supported sites▪ Poor security▪ Hard to edit sites▪ Lack of accessibility▪ Lack of identity and branding

compliance▪ Unshareable innovation

Moving to

▪ A common, best-practices platform with shared innovation, that meets accessibility standards, works on all screen sizes, and leverages campus resources.

STANFORD SITES JUMPSTARTWhy SWS created a product series

TREAT THE PAINMoving away from▪ One-off hosting situations▪ Poorly supported sites▪ Poor security▪ Hard to edit sites▪ Lack of accessibility▪ Lack of identity and branding

compliance▪ Unshareable innovation

Stanford Sites Jumpstart offers:▪ Rapid provisioning of basic website▪ Mobile responsive▪ Stanford University identity▪ Tested for accessibility and security▪ Pre-built architecture and roles▪ Optimization and launch assistance▪ User-friendly, built-in instructions▪ Quick path to support▪ Drupal patches/upgrades via

Stanford Sites

Stanford Study of Writing Jumpstart Site

Before (html) After (Drupal 7)

STANFORD SITES JUMPSTARTWhat happened next + a growing H&S/SWS partnership

Custom

Stanford theme

Jumpstart

Academic

Drupal 7

University IT hosting

H&S COMMON PLATFORM: Layers

▪ Often smallish functional customizations

▪ Large chunk of work around ▪ project management, ▪ scoping,▪ content strategy and information

architecture, ▪ training & information sharing, ▪ quality assurance,▪ advocating & investing in large

initiatives▪ etc.

STATUS

▪ Departments: over half on the platform or on their way

▪ Also keeping busy with Interdepartmental Programs, Institutes and Centers, a nursery school and a museum

Art, Bing Nursery, Cantor, Classics, CMEMS, Economics, English, Global Studies, History, HumBio, IDA, International Relations, IRiSS, Islamic Studies, Linguistics, Music, Philosophy, Political Science, Public Policy, Sociology, SPARQ, Stanford in Washington, Statistics, Text Technologies, Urban Studies

SITE REDESIGN PROCESS

▪ Objectives and scope

▪ Resource identification, including people, budget and time

▪ Building a culture of web ownership

▪ Simple support points of contact

▪ Biggest chunk; we do ourselves▪ Scope▪ Site crawl▪ Card sorts▪ User personas▪ Site map▪ Content model▪ Taxonomy plan▪ Design metaphors▪ Visual mockups

DISCOVERY & DESIGN

CUSTOMIZATION & SITE BUILDING

Various models▪ From SWS does it all (workshops model) to H&S IT does most▪ Rely on freelancers and vendors to scale instantly▪ Consistent quality through small team, comprehensive checklists and documentation▪ Sharing back:

▪ SWS Photo Gallery, ▪ Conferences, ▪ Working with SWS to identify and prioritize common needs

CONTENT READINESS & TRAINING:A new culture of web ownership▪ Content, content, content▪ Homework: media inventory, content scorecard▪ Writing for the Web help ▪ Analytics

▪ Training and hands-on sessions

▪ Custom documentation (paper or video)

WHAT’S NEXT? (SWS)

A continually improving platform

Also

▪ Expand the team to address service demand and pace of growth

▪ Continue to partner with H&S and prioritize needs

▪ Partner with other business units to improve the platform for all (e.g. Registrar)

▪ Expanding to offer hosting in the cloud: Amazon Web Services with containerized Stanford Drupal, Stanford Sites Jumpstart, monitoring and support

WHAT’S NEXT? (H&S)

A continually improving platform

Also

▪ Continue to bring H&S units onto the common platform

▪ Continue to partner with SWS and prioritize H&S needs

▪ Partner with other business units to improve the platform for all (e.g. Registrar)

▪ Keep up our ability to scale quickly and well

▪ AWS hosting

CONTACT US▪ Marion Marquardt (marionm@stanford.edu)

▪ Dustin Liang (dhliang@stanford.edu)

▪ Sara Worrell-Berg (swberg@stanford.edu)