designing community projects for coventry university
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Designing a new community initiative, and introducing Social Life’s work
A workshop for Coventry University
8th October 2013
Social Life’s aim is to put people at the heart of placemaking, we work in the UK and internationally.
We continue to build neighborhoods that fail to thrive as flourishing communities and struggle finding ways to revive failing areas.
Where are the people?
• Our
Our organisational heritage
Today’s workshop
Aims:
• to introduce Coventry University’s Centre for Social Relations to Social Life’s work
• to use social design and innovation methods to develop ideas for a “neighbourhood university” in Foleshill
Our work
Our starting point
The first question: what is a community?
An alternative view
• Physical boundaries to promote geographical identity
• Local myths & stories • Visible leadership • Strong social relationships, networks & bonds • Rituals and rhythms • Shared belief systems, garden cities, new towns,
eco-cities
Stuck vs dynamic?
A framework for social sustainability
The Young Foundation/Social Life Social Sustainability Framework, 2011
What we do
We do research and use ethnography
We use data
We advise organisations across sectors
We run practical projects
We facilitate discussions
Innovation methods
Understanding how places innovate
The Young Foundation social innovation spiral
Framing Malmö’s innovation story
Disengaged communities, poor education, high levels of disadvantage
Consensus about need for new approach
Data/studies on social need
External inspiration, social design principles, co-design solutions with participants
Learn from success of environmental sustainability programmes
Malmö is known internationally for green tech but also in Scandanavia for its social problems
Prompts Innovations develop as a result of urgent need: this can be commercial, social or political
There are many tools to help people make the link between needs and activities
Your task Using prompt cards, think about the neighbourhood university.
How could this work?
Big neighbourhood data
Wellbeing and resilience in Poplar
Wellbeing Resilience
13 indicators made up of 35 questions measuring dimensions of social sustainability.
Social sustainability indicators
!0.4% !0.3% !0.2% !0.1% 0% 0.1% 0.2% 0.3% 0.4% 0.5%
How%safe%do%you%feel%walking%alone%a9er%dark%in%wider%area*%
Have%been%asked%what%you%what%you%think%*%
How%sa@sfied%or%dissa@sfied%are%you%with%your%local%area%as%a%
Most%people%can%be%trusted%or%you%cannot%be%too%careful%with%
I%borrow%things%and%exchange%favours%with%my%neighbours*%
%People%pull%together%to%improve%neighbourhood*%
Felt%you%were%playing%a%useful%part%in%things_*%
%Tried%to%get%something%done%about%the%local%environment*%
How%important%is%it%for%you%personally%to%feel%that%you%can%
Can%you%influence%decisions%affec@ng%area*%
Been%feeling%reasonable%happy*%
How%safe%do%you%feel%walking%alone%in%this%area%during%the%day%in%
Feel%like%I%belong%to%this%neighbourhood_*%
Plan%to%remain%resident%of%this%neighbourhood%for%a%number%of%
%Importance%of%where%you%live%to%sense%of%who%you%are*%
No%problems%affec@ng%facili@es%in%local%area*%
Series1%
Comparable area benchmarks: statistically significant results
Empire Square Imperial Wharf
Knowle Village The Hamptons
Cressingham Gardens SW2
Neighbourhood data Data can be used a tool to help understand and think about places, sometimes it provokes strong reactions
Data that reveals how people feel about a place and how they experience their lives often tells a very different story to conventional deprivation statistics
Your task Look at the maps of Foleshill what do these tell you?
Is the data about what we would expect to find in comparable areas useful? Misleading? Downright wrong?
Mapping community assets
Eco Bicester: we worked with Cherwell council and the developer of exemplar stage, A2Dominion, to build social sustainability into the ambitious new development, planned to be 20,000 homes over 20 years.
3
N
Quee
ns A
ve
Field
St
Buck
ingh
am R
d
Churchill Rd
Laun
ton R
d
Banb
ury
Rd
Howes
Ln
A4095
Oxfo
rd R
d
A41
B4030
A41
London RdB4100
Wretchwick
Way
A4421
Char
brid
ge L
n
Gavr
ay D
r
Skimmingdish Ln
A4421
A4095A4095
B410
0
B4030
A409
5
Bicester Rd
Bucknell Rd
1
2
4
53
1 2
3
2
1
1
4
2
3
5
1
2
3
1
2
34
5
7
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9
10
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1
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1
2
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72
3
1
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Bicester Community Asset Map
Eco-town Site
1
2
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Bicester Community Asset
March 2012
Grassroots Bicester
Bicester Local History Society
Langford Women’s Institute
Bicester Round TableCommunity Organisations
Oxfordshire Community & Voluntary Action
Bicester Rotary Club
1
2
3
4
North Bicester Surgery
Community Facillities
Montgomery House Surgery
Bicester North Rail
Bicester Town Rail
Bicester Hive (Bicester Garrison)
Langford Medical Practice
Bicester Library
Child First (Day Care)
1
2
3
4
5
6
7
Emmanuel Church
St Edburg’s C of E Church
Parish of the Immaculate Conception
Bicester Methodist Church
Religious Organisations
1
2
3
4
Heyford Park RA (Upper Heyford)
Bure Park RA
Bicester Parkland RA
Langford Village RA
ResidentsAssociations
1
2
1st Bicester Scout Group
2507 (Bicester) Squadon ATC
Bicester Courtyard Youth Arts Centre
Bicester Youth Council
7th Bicester Scout Group
Youth Organisations
1
2
3
Banburyshire Community Transport Assoc.
Cherwell Crime Partnership: Bicester
Bicester Chamber of Commerce (Banbury)
Bicester Link Point (Cherwell DC)
Bicester Town Council
Statutory Organisations
Bicester Resource & Wellbeing Centre
Bicester Vision
1
2
3
Cherwell Volunteer Bureau (Cherwell DC)
Cherwell District Council (Banbury)
Bicester Village
Bicester Farmers Market
Bicester Market
Garth Park
Chesterton Golf Club
Places of Interest
1
2
3
4
5
West Bicester Community Centre
Langford Village Community Centre
Southwold Community Centre
Bicester East Community Centre
1
2
3
4
Community Centres
Kings Meadow Primary School
Bicester Community College
Glory Farm Primary School
Bardwell Community Special School
The Cooper Secondary School
Longfields Primary School
St Edburgs C of E Primary School
St Mary’s RC Primary School
Southwold County Primary School
Bure Park Primary School
Langford Village Primary School
Brookside Primary School1
2
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10
9
11
12
Schools
Stagecoach Bicester (Theatrical arts)
Bicester Concert Band
Bicester Choral & Operative Society
Sport &Leisure
Organisations
Bicester Leisure Centre
Bicester Green Gym
1
2
3
4
5
Assets located in Bicester Assets located outside Bicesteror non-physical assets
3
N
Quee
ns A
ve
Field
St
Buck
ingh
am R
d
Churchill Rd
Laun
ton R
d
Banb
ury
Rd
Howes
Ln
A4095
Oxfo
rd R
d
A41
B4030
A41
London RdB4100
Wretchwick
Way
A4421
Char
brid
ge L
n
Gavr
ay D
r
Skimmingdish Ln
A4421
A4095A4095
B410
0
B4030
A409
5
Bicester Rd
Bucknell Rd
1
2
4
53
1 2
3
2
1
1
4
2
3
5
1
2
3
1
2
34
5
7
8
6
9
10
11
12
1
2
3
4
1
2
3
4
5
6
72
3
1
4
Bicester Community Asset Map
Eco-town Site
1
2
3
4
Mapping Foleshill’s assets It is relatively easy to find out about local institutions.
It is more difficult to find out about people based assets, and strengths that grow out of social networks.
Your task Look at the pictures of Foleshill, what do these tell you about the assets in the area and within the community?
What else do you know about community assets in Foleshill? How would you go about filling out this picture?
Using personas
The Social Life of Cities is a new collaboration with Cisco: bringing together city leaders to find new ways of driving urban innovation and to think differently about creating thriving and sustainable places.
We have been working in Chicago’s south side, and Malmö in Sweden.
Workshop July 2012
July 2012: How can digital technology create resilient neighborhoods in Chicago’s South Side?
Resilience: the ordinary superpower
Developing personas for South Chicago
Biography My name is….My age …..I live in…..with..… My family, study and work background ….
Think about different kinds of people living and working in South Side neighborhoods and why they would use TATV
What matters What�s important to me in my day-to-day life is… I spent time doing … because …. My values are …
Relating The people and organisations I spend time and connect with are … because….
Touchpoints and devices Things I have with or around me (eg car, TV, mobile phone) …. Because …
Capacities and resources I can do easily…. I can�t do easily… My skills are … because ….
AMOS
The issue The issue facing me that the service is trying to address is….
What matters to me day to day?
Staying safe on the streets, seeing his friends.
Amos is 16 and lives in Woodlawn with his mother, brother and sister. He lives in an apartment in a public housing building. He feels unsafe in the neighborhood because of gangs and gun crime. He has friends who have been robbed at gunpoint and been caught up in shootings. He is careful about when and where he goes and his mother worries about him being out on his own. Touchpoints and devices
He has a smartphone and uses it to text his friends, use the internet, listen to music, text his family.
How is TATV helping me tackle a problem? Amos wants to know about trouble hotspots so he can avoid them and wants alerts about violent incidents so he can stay out of the way.
Who are the people and organizations that I spend time with and connect me others?
Amos goes to the neighborhood high school and has good relationship with some teachers. He sometimes goes to an after school youth group that runs anti-drugs, anti-gang programs for boys. His family regularly attends Church.
Developing personas for Foleshill Hypothetical service users help people think about the detail of different people’s experience and empathise with their lives.
This is a user centred design method.
Your task Take the personas templates and create some hypothetical Foleshill residents
What would you need to do to make this robust? What research would you need to carry out?
Designing interventions
Community consultation about Somerleyton Road
Using trade off lines
Consolidating personas: south Chicago
First ideas for the design of the Stay Safe app: south Chicago
Using the personas, beginning to design a template Design methods allow us to turn complex issues into visualisations.
Our initial designs need to be tested and prototyped.
Your task Look at the two sheets and see how you could work with your personas to start to build a picture of how a neighbourhood university could work in Foleshill.
social-life.co nicola.bacon@social-life.co saffron.woodcraft@social-life.co
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