dawning of a new era: the end of the performance review

Presented by: Dr. Tim Baker

TLNT’s Webinar Series Presents:

Dawning of a New Era: The End of the Performance Review

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Infor Human Capital ManagementFor more information, please

contact: Daniel Quinn

daniel.quinn@infor.com

| 214.272.5203

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The Infor HCM advantage

47% lower employee turnover

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45% increase in employee performance

20-50% reduction in annual cost per employee

59% reduction in overtime costs through accurate calculations

How can we help you?

Daniel Quinn

Daniel.Quinn@infor.com | 214-272-5203

The End of the Performance Review

A New Approach to Appraising Employee

Performance

Dr Tim Baker

Aims & Objectives

Appreciate the need to have regular developmental conversations with staff as a useful vehicle for managing staff

expectations and performance

Understand how you may use a structured Five Conversations Framework with staff

Understand the argument why performance reviews are outdated and ineffective

What types of systems & processes are available?

Traditional approach Peer group approachDiscussion

•Military

•Power

•Manager judgment

•Relationship

•Agreement

•Mutual agreement

•Teamwork

•Multiple perceptions

•Peer group judgment

What’s Wrong With the

Traditional Performance

Appraisal?

They are a costly exercise

Appraisals can be destructive

Appraisals are often a monologue rather than a dialogue

The formality of the appraisal stifles discussion

Appraisals are too infrequent

Appraisals are an exercise in form-filling

Appraisals are rarely followed up

Most people find appraisals stressful

Roles people play in organisations are

more important than the jobs they do...

The Work People Do

Job Tasks Non-job Tasks

Technical skillsTeam role

Career role

Innovation & Continuous Improvement role

SOURCE: The End of the Performance Review

Climate Review conversation

Job satisfaction Morale Communication

Strengths & Talents

conversation

Opportunities for Growth

conversation

What are my expectations as manager?

How are you performing to those expectations?

What can we do to help you meet my expectations?

Are you committed to meeting those standards in the future?

Learning & Development conversation

Technical-centered approach

Person-centered approach

Problem-centered approach

Innovation & Continuous

Improvement conversation

Five Conversations Framework Implementation Process

benefits of the Five Conversations

Framework

ongoing dialogue

openness and directness

flexibility

timely information

more relaxed approach

“Tim Baker's new book revolutionizes the way to view and conduct employee appraisals. His method is brilliant in its simplicity and highly effective in its approach. "The End" for the traditional performance review but just the beginning for a groundbreaking new model.”

global leadership thinker and million-selling author or editor of 32 books, including the New York Times bestsellers, MOJO

20% off the priceNormally $35 plus postageYou get my new book for

$28 plus postage!!Send me an email

tim@winnersatwork.com.au

by 12 midnight tonight