csts data training the cardiac surgery translation study (csts) jhu quality and safety research...

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CSTS Data Training

The Cardiac Surgery Translation Study (CSTS) JHU Quality And Safety Research Group

Slide 2

Training AgendaTraining Agenda• Introductions

– Datus Wall, mdlogix– Bickey Chang, QSRG– George Kim, QSRG– David Thompson, QSRG

• Learning Objectives• Available Learning Aids• User Roles and Functions• Training Scenarios• Scenario Demonstrations• Participant Initial Login• Next Steps• Q&A

Slide 3

Orientation ObjectivesOrientation Objectives

• To understand the current system structure and functional capabilities

• To understand the processes for adding Facilities, Units and Data Entry Users

• To provide hands on experience through the use of user test scripts and the test site

• Prepare the team for effective performance and usability reporting

Slide 4

Available Learning AidsAvailable Learning Aids

• User ManualCardiac Surgery Translation Study (CSTS) User ManualV 3.2 7/01/2011

• User Test Scripts•Facility Administrator (FA)•Unit Data Entry (UDE)

• PowerPoint Training Guides (FA and UDE)

Slide 5

User Roles and FunctionsUser Roles and Functions

Roles System Functions

   

Project Administrator (PA) – QSRG TEAM

Create, View, and Edit SponsorsCreate, View, and Edit Health Systems

Create, View, and Edit Facilities

Create, View, and Edit Users (FA)

Create, View, and Edit Units   

Facility Administrator (FA)

Create, View, and Edit Users

Create, View, and Edit Units

Complete, View, and Edit Forms (as UDE user)Hospital Survey on Patient Safety (HSOPS) Requests

   

Unit Data Entry (UDE) Complete, View, and Edit Forms

   

Data Viewer (DV) View Forms Data

   

Reporter ( R ) View Reports

Slide 6

Training ScenariosTraining Scenarios

Facility Administrator (FA) System LoginFA Create UnitFA Create Unit Data Entry (UDE) UserFA HSOPS Link Request UDE System LoginUDE CLABSI Baseline Data EntryUDE CLABSI Form CompletionUDE Team Check Up Tool CompletionUDE HSOPS Completion

Slide 7

IntroductionCSTS is a Web Based Application

Requires:Internet Access

Web Browser:•IE 6, 7, 8•Safari•Chrome•Firefox

Training Web Address:http://csts-beta.mdlogix.com

Slide 8

Facility Admin System Login

Slide 9

User name is your e-mail

Copying and pasting your password from your e-mail works well for many

Facility Admin System Login

Slide 10

Facility Admin System Login

Slide 11

Facility Admin System Login

Slide 12

Create Unit

Slide 13

Create Unit

Slide 14

Create Unit

Slide 15

Create Unit Data Entry User

Slide 16

Create Unit Data Entry User

Slide 17

Create Unit Data Entry User

Slide 18

Create Unit Data Entry User

Slide 19

Create Unit Data Entry User

Slide 20

Create Unit Data Entry User

Slide 21

Create Unit Data Entry User

Slide 22

Create Unit Data Entry User

Slide 23

Create Unit Data Entry User

Slide 24

CSTS HSOPS Introduction

Completed Once a Year

Very Important Part of the Improvement Process

Must Hit Submit to Complete the Survey

Slide 25

CSTS HSOPS Components

Hospital Survey on Patient Safety (HSOPS)

Relational Coordination

System Thinking Scale

COMPLETED ONLY ONCE A YEAR

Slide 26

HSOPS Completion Process

FA requests Survey Link for the unit to be surveyed

FA must provide the number of unit survey participants

FA receives the HSOPS link via e-mail

Participant reporting allows for percent complete real time

The link is unique to the unit only; not to any unit members

FA provides the link to the survey participants via e-mail

Surveys are considered complete upon submission

Unit members must complete the survey within 2 weeks

Slide 27

FA HSOPS Link Request

Slide 28

FA HSOPS Link Request

Slide 29

FA HSOPS Link Forwarding

Facility Admin

Slide 30

Unit Data Entry User

Slide 31

Unit Data Entry System Login

Slide 32

User name is your e-mail

Copying and pasting your password from your e-mail works well for many

Unit Data Entry System Login

Slide 33

Unit Data Entry System Login

Slide 34

Unit Data Entry System Login

Slide 35

UDE CLABSI Baseline Completion

Slide 36

UDE CLABSI Baseline Completion

Slide 37

UDE CLABSI Baseline Completion

Slide 38

UDE CLABSI Baseline Completion

Slide 39

UDE CLABSI Baseline Completion

Slide 40

UDE CLABSI Form Completion

Slide 41

UDE CLABSI Form Completion

Slide 42

UDE CLABSI Form Completion

Slide 43

UDE CLABSI Form Completion

Slide 44

UDE CLABSI Form Completion

Slide 45

UDE TCT Form Completion

Slide 46

UDE TCT Form Completion

Slide 47

UDE TCT Form Completion

Slide 48

UDE TCT Form Completion

Slide 49

UDE TCT Form Completion

Slide 50

UDE HSOPS Completion

Slide 51

UDE HSOPS Completion

Slide 52

Sample User Test ScriptsSample User Test ScriptsScript # Function Script Name

TS1 Login First Login

TS2 Login Invalid Login

TS3 Login Forgot Password

TS4 Data EntryFill out unlocked ICU Team Checkup Tool form

TS5 Data EntryFill out unlocked ICU CLABSI form

TS6 Data EntryFill out unlocked ICU VAP form

TS7 Data EntryFill out unlocked ICU SSI form

TS8 Data EntryFill out unlocked CVOR Team Checkup Tool form

TS9 Data EntryFill out unlocked CVOR SSI form

TS10 Data EntryView all forms for a unit

TS11 Data Entry Exit out of a form

If a user tries to log in with either an invalid username or password, they will receive a notice stating: "The username and/or password you entered is incorrect. Please check your username and password and re-enter. Thank you."

Clicking the "I Forgot My Password" link will send an email containing the user's new password.

Data Entry User Test ScriptsDescription

New users will be sent an email with a default password. The user will be required to change their password the first time they log in, and will be taken to a change password page.

In the "My Units and Forms" tab, view a list of all forms available to be completed for a unit.

After opening a form for data entry, users will be able to both exit with saving and exit without saving any changes.

In the "My Units and Forms" tab, fill out an unlocked ICU Team Checkup Tool form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked ICU CLABSI form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked ICU VAP form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked ICU SSI form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked CVOR Team Checkup Tool form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked CVOR SSI form from an existing unit and facility.

Slide 53

Sample User Test ScriptsSample User Test Scripts

Slide 54

Usability Reporting ProcessUsability Reporting Process

If you have any problems, questions, or comments, please email us at csts@jhmi.edu, and we will address your concerns as soon as possible. We truly appreciate your feedback.

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