creating 'intentional culture in the workplace’

Intentional culture: How to build a strong work culture

Clare CoonanFive Degrees Consulting10/14/10

What you get today

• What is corporate culture• What differentiates a strong culture from a

weak culture• 8 practices for building an engaged culture

Culture

“The way things get donearound here.”

Talk = Walk

My Values Exercise

What do you do daily or weekly to express this value?

Jack Welch on business

Employee Engagement

CustomerSatisfaction

Free Cash Flow

Engaged vs. disengaged

Finding your people

Culture of Engagement

8 Practices of Universal Valuing

Your #1 Job

Help Other Succeed

Communicate: “You Matter”

Honor the Absent

2 out of 3 Rule

• Say something negative• Say someone’s name (identify the

person)• Someone else can hear

Tornadoes at Work

Walk Away

Change the topic

See The Problem, Own The Problem

Rank Your Team

• 8-10 = do this most of the time• 6-7 = do this often• 4-5 = do this some of the time• 1-3 = do this rarely

job #1 = help others succeedcommunicate “you matter”

honor the absentsee the problem, own the problem

Autonomous Culture vs.Compliance Culture

Transparent Communication

I trust you!

Information is not a Thing

Information is Organic

Inclusive Decision Making

Creative Space

Seek and Give Routine Feedback

2008 World SeriesPerformance

5 games21 at Bats3 runs scored6 hits1 double3 home runs6 runs batted in (rbi)3 base on balls (walk)9 strike outs.286 batting average

Modelthe Way

Integrity

Know Yourself

Seek Feedback

Actions

Alignment

Wisdom

Humility

Rank Your Team

• 8-10 = do this most of the time• 6-7 = do this often• 4-5 = do this some of the time• 1-3 = do this rarely

transparent communicationinclusive decision making

creative spaceseek and give feedback

Thank you

Questions?

Clare Coonanclare@fivedeg.com

Thank you to our speaker

creating 'intentional culture in the workplace’

degrees consulting

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