creating a culture of innovation (in libraries)

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My slides for a short talk on creating a culture of innovation in Libraries delivered at the ARL Membership Meeting in Washington, DC (Oct 8, 2014). Observations fall into three categories: Platforms, People and Practice - with a dash of Persistence. Note: I'm not sure if the slides will make sense on their own!

TRANSCRIPT

Culture ofInnovation

Creating aUniversity of GuelphM.J. D’EliaARL Membership Meeting Fall 2014

Creating a Culture of Innovation: M.J. D’Elia

Learning Commons & College of Business and Economics

5 years ago restructuring>

5 years ago > Restructuring

innovation core value=

Innovation = Core value

innovation 1980s=

Innovation = 1980s

core value core practice=\

Core value vs. Core practice

How might we internalize innovation so that it becomes part of our DNA?

Internalizing innovation

learning doing=

Learning = doing

experiments entrepreneurship

innovation boot camp

startup thinking

startup weekend: libraries

Experiments

in the water

In the water...

Culture ofInnovation

Creating aPeoplePlatform

PracticePlatform, People, Practice

Alternative Presentation Title

Culture ofInnovation

Creating a

Canada

manager at some

Thoughts on

university up in

from a middle

Platform

Platform: Sub-section

Platformproject approval/oversight

budget allocation

innovation incentives

celebration + recognition

Platform: Examples

plans modelsv.

Plans vs. Models

plans assumptions become facts

built on assumptions

plan becomes static

library-centric

Poor planning Process

plans productivity measuredagainst the plan

Plans: Productivity

“No plan survives first contact with its customers.”

-Steve Blank

First contact: Steve Blank

modelsassumptions get challenged

based on observations

models are dynamic

client-centric

Models

modelsproductivity is measuredby performance

Models: Productivity

predictthe future

buildthe future

v.

Predict vs. Build

Innovation Fund

Example: Innovation Fund

How might you remove organizationalbarriers to innovation?

Remove barriers

People

People: Sub-section

Peoplevision + motivation

attracting/retaining talent

user experience

collaboration + co-creation

People: Examples

test the product

test theproblem

v.

Product vs. Problem

problem-solution fit

Problem-solution fit

“There are no facts inside the building, so get outside.”

-Steve Blank

Get outside

The Listening Project

Example: The Listening Project

How might you enhance creativeconfidence in your organization?

Creative Confidence

PracticePractice: Sub-Section

Practiceshare insights

foster experimentation

borrow methods

fail faster

Practice: Examples

pilotprojects

iterativedesign

v.

Pilot projects vs. iterative design

build-measure-learn

Build-Measure-Learn

“The only way to win is to learn faster than everyone else.”

-Eric Ries

Learn faster

Research Help Desk

Example: Research Help Desk

How might you celebrate the experiments that are currently

happening in your organization?

Celebrate experiments

PeoplePlatform

PracticePlatform, People, Practice

Persistence

Persistence

Researchers

Researchers

Researchersstate hypotheses

observe phenomena

design an experiment

collect data

draw conclusions

Scientific method

Researchers Repeat

Researchers Repeat

What would happen if you viewed your library more like a lab?What would you learn?

Library as Lab

Thank You M.J. D’Eliamdelia@uoguelph.ca@mjdelia

Thank you

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