compensation and benefits survey - launching - kpmg · pdf file2016 kpmg compensation and...

2016 KPMG

Compensation And

Benefits Survey

May 2016

People & Change Services

Are you well positioned in

the labour market?

We have the

answer!

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 2

2016 KPMG COMPENSATION AND BENEFITS SURVEY

Scope of the Survey

SCOPE OF THE SURVEY

To present the common HR policies, practices and strategies of Compensation and Benefits implemented by a representative sample of Companies operating within the Cyprus Market.

The establishment of a valuable tool, which shall enable companies to design Compensation and Benefits Packages, and result to a competitive advantage.

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 3

The 180 positions are generic and industry-specialized positions, applying to various

industries, are presented in the following slides.

Remuneration And Benefits Data For

180 Generic and Industry Specific Positions

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 4

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: GENERAL MANAGEMENT (GM)

GM 1 General Manager

JOB FAMILY: ACCOUNTING (ACC)

ACC 1 Finance Manager

ACC 2 Accounting Manager

ACC 3 Senior Accountant

ACC 4 Assistant Accountant

ACC 5 Credit Controller

ACC 6 Financial Analyst

ACC 7 Payroll Officer

ACC 8 Invoicing Clerk

ACC 9 Collector

JOB FAMILY: INFORMATION TECHNOLOGY AND

TELECOMMUNICATIONS (IT&T)

IT&T 1 IT Manager

IT&T 2 Database Administrator

IT&T 3 IT Programmer

IT&T 4 IT Administrator

IT&T 5 Network Administrator

IT&T 6 Telecoms Network Engineer

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 5

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: SALES AND MARKETING (S&M)

S&M 1 Commercial Manager

S&M 2 Sales Manager

S&M 3 Marketing Manager

S&M 4 Business Development Manager

S&M 5 Exports Manager

S&M 6 Sales Key Accounts Manager

S&M 7 Area Sales Manager

S&M 8 Area Sales Supervisor

S&M 9 Customer Service Manager

S&M 10 Call Centre Manager

S&M 11 Sales Administrator

S&M 12 Sales Representative - Key Accounts

JOB FAMILY: SALES AND MARKETING (S&M)

S&M 13 Sales Representative

S&M 14 Ex Van Salesman

S&M 15 Sales Engineer

S&M 16 Customer Service Representative

S&M 17 Call Center Representative

S&M 18 Marketing Executive

S&M 19 Merchandiser

S&M 20 Product/Brand Manager

S&M 21 Assistant Product/ Brand Manager

S&M 22 Public Relations Executive

S&M 23 Reseller Manager

S&M 24 Trade Marketing Manager

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 6

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: MANUFACTURING AND

ENGINEERING (M&E)

M&E 1 Production Manager

M&E 2 Shift Supervisor

M&E 3 Production Engineer

M&E 4 Purchasing Manager (All Industries)

M&E 5 Purchasing Officer (All Industries)

M&E 6 Production Quality Assurance Manager

M&E 7 Production Quality Assurance Technician

M&E 8 Production Maintenance Manager

M&E 9 Production Maintenance Engineer

M& E 10 Production Safety and Environmental

Engineer

JOB FAMILY: AFTER MAINTENANCE & TECHNICAL

SUPPORT (MTS)

MTS 1 After Sales Technical Manager

MTS 2 After Sales Technician/Repairer

MTS 3 Building Maintenance Manager

MTS 4 Building Maintenance Officer

MTS 5 Fleet Manager

JOB FAMILY: HEALTHCARE SERVICES (HLT)

HTL 1 Matron

HTL 2 Nurse in Charge

HTL 3 Nurse

HTL 4 Midwife

HTL 5 Caregiver

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JOB FAMILY: WAREHOUSE AND LOGISTICS (W&L)

W&L 1 Warehouse & Logistics Manager

W&L 2 Logistics Manager

W&L 3 Logistics Officer

W&L 4 Warehouse Manager

W&L 5 Warehouse General Duties Clerk

W&L 6 Warehouse Packing Clerk

W&L 7 Warehouse Picker Clerk

W&L 8 Driver – License Type B

W&L 9 Driver – License Type C

W&L 10 Warehouse Stock Controller / Incoming

Clerk

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: HUMAN RESOURCES MANAGEMENT

(HRM)

HR 1 Human Resources Manager

HR 2 Human Resources Officer

JOB FAMILY: ADMINISTRATION (ADM)

ADM 1 GM Executive Secretary/Personal

Assistant

ADM 2 Executive Secretary

ADM 3 Secretary

ADM 4 Telephonist / Receptionist

ADM 5 Messenger

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 8

JOB FAMILY: INTERNAL AUDIT & QUALITY

ASSURANCE (IAQA)

IAQA 1 Internal Audit Manager

IAQA 2 Internal Auditor

IAQA 3 Quality Assurance Supervisor (ISO)

IAQA 4 Health & Safety Officer

JOB FAMILY: MISCELLANEOUS (MSC)

MSC 1 Senior Medical Representative *

MSC 2 Medical Representative

MSC 3 Regulatory Officer *

MSC 4 Scientific Services & Pharmachovigilance

Specialist *

MSC 5 Pharmacies Sales Representative*

MSC 6 Beauty Advisor *

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: MISCELLANEOUS (MSC)

MSC 7 Graphic Designer

MSC 8 Media Planner

MSC 9 Media Buyer

MSC 10 Art Director

MSC 11 Supermarket/Hypermarket Butchery

Manager

MSC 12 Supermarket / Hypermarket Butcher

MSC 13 Supermarket / Hypermarket Grocery

Supervisor

MSC 14 Supermarket Baker

MSC 15 Hypermarket / Supermarket Porter

MSC 16 Stock Shelving / Product Placement Clerk

(Merchandiser)

MSC 17 Gas Station Attendant

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 9

JOB FAMILY: RETAIL OPERATIONS (ROP)

ROP 1 Retail Sales Manager

ROP 2 Store Manager I

ROP 3 Store Manager II

ROP 4 Store Manager III

ROP 5 Assistant Store Manager

ROP 6 Store Department Supervisor

ROP 7 Cashier's Supervisor

ROP 8 Store Sales Representative I

ROP 9 Store Sales Representative II

ROP 10 Store Cashier

ROP 11 Visual Merchandiser

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: COFFEE SHOPS (CAF)

CAF 1 Store Manager

CAF 2 Shift Leader

CAF 3 Barista

JOB FAMILY: FIDUCIARY SERVICES (FID)

FID 1 Legal Administration Manager

FID 2 Legal Administration Officer

FID 3 Compliance and Regulatory Manager

FID 4 Banking Manager

FID 5 Banking Administrator

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JOB FAMILY: HOTEL & TOURISM (H & T)

H & T 1 Hotel General Manager

H & T 2 Hotel Assistant General Manager

H & T 3 Hotel Sales Manager

H & T 4 Front Office Manager

H & T 5 Assistant Front Office Manager

H & T 6 Front Office Desk Supervisor

H & T 7 Front Office Desk Agent/ Receptionist A

H & T 8 Front Office Desk Agent/ Receptionist B

H & T 9 Front Office Desk Agent/ Night Receptionist

H & T 10 Reservations Manager

H & T 11 Reservations Officer

H & T 12 Porter

H & T 13 Restaurant Manager

H & T 14 Food And Beverage Manager

H & T 15 Restaurant Quality Service Supervisor

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: HOTEL & TOURISM (H & T)

H & T 16 Maitre

H & T 17 Head Waiter – Waitress

H & T 18 Waiter – Waitress A

H & T 19 Waiter – Waitress B

H & T 20 Waiter – Waitress C

H & T 21 Head Bar Tender

H & T 22 Bar Tender

H & T 23 Cashier

H & T 24 Head Chef

H & T 25 Sous Chef

H & T 26 Chef De Partie

H & T 27 Cook A

H & T 28 Cook B

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 11

JOB FAMILY: HOTEL & TOURISM (H & T)

H & T 29 Cook C

H & T 30 Housekeeper Supervisor

H & T 31 Housekeeper

H & T 32 Maid

H & T 33 Cleaner

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: LEGAL SERVICES (LAW)

LAW 1 Senior Lawyer

LAW 2 Lawyer

LAW 3 Junior Lawyer

LAW 4 Trainee Lawyer

JOB FAMILY: ACADEMIC INSTITUTIONS (ACA)

ACA 1 Professor

ACA 2 Associate Professor

ACA 3 Assistant Professor

ACA 4 Lecturer

ACA 5 Admissions Officer

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JOB FAMILY: CONSTRUCTION & DEVELOPMENT

(C & D)

C & D 1 Quantity Surveyor A

C & D 2 Quantity Surveyor B

C & D 3 Technical Assistant Quantity Surveyor

C & D 4 Project Manager

C & D 5 Site Engineer

C & D 6 Interior Designer

C & D 7 Architect

C & D 8 Architectural Technician

C & D 9 General Manager Operations

C & D 10 Management Trainee

C & D 11 Contracts Manager

C & D 12 Plant Manager

C & D 13 Estimating Manager

C & D 14 Foreman

C & D 15 Time Keeper / Store Keeper

POSITIONS TO BE ANALYSED BY THE SURVEY

JOB FAMILY: CONSTRUCTION & DEVELOPMENT

(C & D)

C & D 16 Electrical Engineer

C & D 17 Mechanical Engineer

C & D 18 CAD Technician

C & D 19 Property Sales Manager

C & D 20 Property Sales Officer / Consultant

C & D 21 Property Sales Assistant / Administrator

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 13

METHODOLOGY

The data collection was conducted through the use of a structured Questionnaire (Web Based

Questionnaire) and of a Positions’ Reporting Form (PRF).

The Questionnaire and the Positions' Reporting Form were completed in collaboration with the

KPMG’s People & Change Advisors during a personal meeting with the company representative.

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 14

METHODOLOGY

Following the KPMG Global methodology, the collection of the remuneration data (salaries) for all

positions was based on the job matching principle, by which positions are matched not on a title basis

but with the comparison of job duties (using specific job descriptions), years of experience and

academic qualifications.

The job matching process ensures an accurate and precise comparison of the positions and their job

holders, as are presented in various companies.

Greater

Equal

Less

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 15

KPMG COMPNESATION AND BENEFITS REPORT CONTENT

PART A

Presents the Executive Summary of the main findings generated in regards to the common Compensation and Benefits policies and practices, implemented by the participating Companies.

Outlines the reporting method used to present the findings and provides the user with guidelines on ways to maximize the use of the data during the design of a Compensation and Benefits strategy.

PART B

Introduces the sample of the Survey, providing a list of all participating Companies.

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 16

KPMG COMPNESATION AND BENEFITS REPORT CONTENT

PART C

Presents the findings in regards to the common Compensation and Benefits policies and practices implemented by the participants, as emerged from the analysis of the answers to the general questionnaire.

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 17

KPMG COMPNESATION AND BENEFITS REPORT CONTENT

PART D

Presents the remuneration and benefits data analysis in the form of Individual Position Reporting Tables (IPRT) for the positions for which representative sample and data are collected. The analysis of each table is based on the data submitted by the participating companies.

Individual Position Reporting Tables (IPRT)

To safeguard confidentially and anonymity, IPRTs are presented only for the positions for which data were

collected by a minimum of five (5) participating companies.

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 18

KPMG COMPNESATION AND BENEFITS REPORT CONTENT

INDIVIDUAL POSITION REPORTING TABLE (EXAMPLE)

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

KPMG COMPNESATION AND BENEFITS REPORT CONTENT

PART E

Presents a brief remuneration and benefits data analysis of positions for which data were collected by a sample of less than five (5) companies.

Reporting Tables of average basic

salary and average total

compensation. The companies

providing data for the specific

positions are not presented.

19

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 20

STATISTICAL TERMS PRESENTED ON THE INDIVIDUAL POSITION

REPORTING TABLES

D1 (10th percentile)

90% of the sample incumbents earn higher than this salary; whereas 10% of them earn less than this salary

Q1 (25th percentile)

75% of the same incumbents earn higher

than this salary; whereas 25% earn less

than this salary

Median (50th percentile)

50% of the sample incumbents earn higher than this salary; whereas 50% earn less than this salary

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 21

STATISTICAL TERMS PRESENTED ON THE INDIVIDUAL POSITION

REPORTING TABLES

Average

arithmetic mean of the base salaries, variable bonus and total compensation reported by responding companies

Q3 (75th percentile)

25% of the sample incumbents earn higher than this salary; whereas 75% of them earn less than this salary

D9 (90th percentile)

10% of the sample incumbents earn higher than this salary; whereas 90% of them earn less than this salary

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 22

ANALYSIS FACTORS

ALL COMPANIES ( OVERALL)

JOB MATCH ( GREATER, EQUAL, LESS)

ACTIVITY

TURNOVER

NO. OF EMPLOYEES

©2016 KPMG Limited, a Cyprus limited liability company and a member firm of the KPMG network of independent

member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

HOW TO USE THE SURVEY – POSITIONING YOURSELF AGAINST THE MARKET IN

RELATION TO COMPENSATION

Step 1: Apply the job matching principle, by which your positions will be matched to the positions

analyzed in the Survey on the basis of comparing job duties (using the KPMG job descriptions), years

of experience and academic qualifications. – KPMG can provide assistance in order to safeguard the

Company’s position is fairly compared to the market using the Survey.

Step 2: Identify your current positioning within the market for each position and individual in relation

to various parameters such as Base Salary, Total Compensation, Activity, Number of Employees and

Turnover – KPMG can provide assistance for the conduction of the specific analysis.

Step 3: Define your desired market position based on your strategy for each position and individual

Step 4: Implement salary and/or benefit adjustments were applicable using the Survey as the a fair

indication as to what the market offers.

23

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member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 24

CONTACT DETAILS

George Tziortzis – Board Member, gtziortzis@kpmg.com

Marios Papalazarou – Principal, mpapalazarou@kpmg.com

Elli Foulli – Manager, efoulli@kpmg.com

www.kpmg.com

Tel: +357 (22) 209000

Fax: +357 (22) 209304

FOR FURTHER INFORMATION AND/OR CLARIFICATIONS

©2016 KPMG Limited, a Cyprus limited liability company and a member firm

of the KPMG network of independent member firms affiliated with KPMG

International Cooperative (“KPMG International”), a Swiss entity. All rights

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