company profilelcci.org.ls/docs/profile_21.pdfcompany profile premium house 224 kingsway road...

COMPANY PROFILE

Premium House 224 Kingsway RoadOpposite Golf Course

P.O.Box 603Maseru West 105Lesotho

www.clientcare.co.lsinfo@clientcare.co.ls

Premium House 224 Kingsway RoadOpposite Golf Course

www.clientcare.co.lsinfo@clientcare.co.ls

P.O.Box 603Maseru West 105Lesotho

About Clientcare 3Mission, Vision & Values 4Our ClientsServices 5•Domestic Insurance 5

o Homeowners Insurance 5o House Contents Insurance 6o Motor Insurance 7o All Risks Insurance 8

•Commercial Insurance 9o Fire Insurance 9o Combined Insurance 10o Liability Insurance 11o Engineering Insurance 12

•Group Life & Employee Benefits 13•Claims 14

Clientcare Team 15Contacts Us 16

Table of Contents

About Clientcare

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CLIENTCARE Risk Consultants is an insurance broking company offering short term and long term broking services and consultancy.A proudly Basotho owned company with own office building in the heart of the capital Maseru. With Over 10 years in the insurance industry the staff and management has vast experience and knowledge of the industry, and understand the diversity of the clients, which necessitates tailormaking insurance to suit each individual needs. The company was registered in 2011, but changed ownership & management in 2014.

Mission

• To offer personal quality service. • To identify our clients' specific needs and to provide

them with professional advice that is best suited to their particular situation.

• To establish relationships with our clients in order to get to know

their business situations, and therefore their changing insurance needs.

• To give our clients peace of mind.

At Clientcare we put relationships first and transactions second. • To adapt to the changing needs of the business sectors in order to stay relevant and

satisfy requirements of small medium and large businesses and corporates.

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Vision

• To be a proudly Basotho owned company that is built on trust, reliability, accountability and the level of professionalism that will make us the obvious choice in insurance broking.

• To play a major role in addressing the problem of unemployment in our country by

participating in internship programmes

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OUR VALUES

HONESTY TRANSPARENCY PROFESSIONALISMPASSION &DETERMINATION

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Our Clients

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Among our client base we have : •Corporates•Small, medium & large businesses•Government•Non-Governmental Organisations•Schools•Churches•Individuals

Houseowner Insurance

DOMESTIC INSURANCE

Services

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Housecontents Insurance

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Motor Insurance

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All Risks Insurance

8

COMMERCIAL INSURANCE

Fire Insurance

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Combined Insurance

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Contractors All risks Insurance

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Engineering Insurance

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GROUP LIFE & EMPLOYEE BENEFITS

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CLAIMS

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Our TeamPopi KaiserManaging DirectorPopi's interest in insurance started while she was living at the Insurance Village in Lusaka, Zambia. This interest caused her to abandon her chosen career to enroll in the Insurance Business College in Zambia. In her career, she has worked for both Lesotho National Insurance Group and Alliance Insurance Company in underwriting domestic and commercial lines and in claims.A graduate of Waterford Kamhlaba College, where she obtained the International Baccalaureate Diploma. Popi's career in the Insurance Industry has grown from strength to strength. 'Mabakhatla Nts'ihleleBroking & ConsultancyWith more than five years in the insurance broking business, Mabakhatla's experience and professionalism makes her a valuable member of Clientcare team. Kamohelo PekecheAdministration & ClaimsA graduate of the National University of Lesotho. Having worked with communities around the country, while employed by a Non Governmental Organisation, her communication and negotiation skills makes her an asset for our claims department. Keneuoe DzingisaDomestic ClaimsA people's person and a great negotiator.

eam

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Our AssociatesMath Properties For valuation of properties we have MATHS PROPERTIES, who have offices in our building and are well known in the country as experts in their industry. Sheeran & Associates In order for us to focus on the business of broking and consulting, we outsource our accounts to this reputable firm of accountants and auditors. Hamterm Financials Where the need arises, we engage the expertise of our South African associates Hamterm Financial

Associates

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Tel: 2830 6494Cell: 5885 9798 or 5892 6494

E-mailinfo@sheeranandassociates.com Telephone +266 2231 7169 Fax +266 2232 7927

J. ThelejaneCell: +27 828222903

Contact UsPhysical Address:Premium House 224 Kingsway RoadMaseru West Postal Address:P.O.Box 603Maseru West 105Lesotho Tel: +266 22 321 768Fax: +266 22 322 768Direct: +266 28 325 432 Email: info@clientcare.co.ls

Contact Us

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