communications : inside – outside before, during, after
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Communications:
Inside – OutsideBefore, During, After
What do these events have in common?
Belle Isle Aircraft Crash ExerciseHurricane AndrewOperation Prometheus – Dirty BombSeptember 11th World Trade Center
Attack2004 Democratic National
Convention
Communicate
To make knownTo give to another; transmitTo give or interchange thoughts,
informationTo be connected
Inside Your Organization
Conversations – MeetingsElectronicPaperTelephoneRadio
Outside Your Organization
With Whom Do You Have To Talk? Why How
Develop Your Commo Plan
Incident Command System
The IAP is our communications tool.
It lets everyone know the who, what, where, when and how
of the incident.
ICS Forms and the IAP
202 IAP Incident Objectives/Response Priorities
203 IAP Organizational Assignment List
204 IAP Division/Group Assignment List
204-2 IAP Task Force/Strike Team Personnel
205 IAP Incident Radio Communications Plan
205-1 IAP ICS Positions/Phone Numbers
206 IAP Medical Plan 207 Organization
Chart 208 Incident Schedule
of Meetings
ICS Forms and the IAP
209 IAP Inland Situation Status Summary
209-1 Situation Status Update
209-2 IAP Marine Situation Status Summary
211 Check In/Out Log 213 General
Message/Resource Request
214 Unit Log
216 Field Resources 218 Support Vehicle
Inventory 220 Air Operations
Summary 222 Supply/Materials
Request 223 IAP Health &
Safety Message 224 IAP Environmental
Unit Summary Sheet
205 IAP Incident Radio Communications Plan
AssignmentFunctionSystemChannel/FrequencyDesignated Check-in Time
205-1 IAP ICS Positions/Phone Numbers
WhoTheir FunctionTelephone Number(s)
2004 DNC Commo Planning
Planning Section ChiefCommunications Section ChiefIdentify the Operations Centers and
Who’s WhoDevelop the Communications PlanProduce the ICS 205 and 205-1
Communications Goals
Provide an Effective Communications PlanProvide a Secure Command and Control
ChannelPresent a Common Operational Picture
For decision makers For tactical operations For support operations
Develop a Secondary Communications System
Command Centers
BOSTON EOCBPD OPSBFD OPSBEMS OPSMEMA EOCFEMA ROCMACCDHSOC
FLEET CENTER OPSDNC/BOSTON 2004JICJOCJIICUSCG20 HOTELS50 PARTIES
Good Communications will not ensure a successful outcome.
But without it, your chances of success are greatly diminished.
After the Event/Incident
What Worked?What Didn’t?How Do We Make It Better?
Boston’sPublic - Private
Partnership
Goals
Establish emergency management partnership between the public and private sectors in the City of Boston.
Communications Evacuation Emergency Access
Communications
Develop communications network for essential exchanges of emergency-related information before, during and after a critical incident.
Internet Web Site Desktop and Wireless Email
Evacuation
Develop simultaneous multiple building evacuation coordination plans between large occupancy buildings and Boston emergency response agencies.
Coordinate Individual Building Evacuee Staging Areas with Adjacent Buildings
Coordinate with Incident Commander, EMS and BPD’s Critical Incident Exodus Plan
Emergency Access
Develop plan to facilitate essential private sector employees with re-entering areas restricted to public access due to emergency conditions.
Building Facility Staff and Contractors Corporate Tenant Staff and Contractors
Boston’s Corporate Emergency
Access System
C E A S Purpose
Assist local businesses in re-entering areas restricted to public access to due to an emergency condition or special event
Identify “essential employees” to a company’s viability
When conditions permit, allow these employees access to the work site to sustain company operations
Benefits to Private Sector
Essential employees will have authorized emergency access
Assessment and site restoration processes may begin immediately
Businesses may quickly assess impact based on early assessments
Vital records may be retrieved
Eligibility
Any employee designated as “essential” by their employer and works for a private sector organization, not-for-profit corporation, and other non-governmental entities, which maintain a business address within the City of Boston.
Or pre-defined Critical Service Provider with addresses outside the City
Percentage of Employees per Site
# of Employees
< 20
21-100
101-1,000
1,001+
Maximum “Essential”
25 %
20 %
15 %
10 %
C E A S: Activation
Activated by Mayor and the BEMA Team as part of a strategy to minimally affect business operations during an emergency situation
Viewed as an element of the city’s contingency plan, not as a separate or independent function
Levels of Emergency Access
Use of CEAS will be determined by the Mayor and public safety officials as to the safety of areas affected by an emergency situation.
Under certain conditions access under any level of activation may be limited to a controlled entry point by which card holders will be permitted ingress only under police escort.
Access may be limited or denied at any time during activation due to sudden, changing conditions.
CEAS Access Levels
ACCESS X: All access prohibitedACCESS D: Direct Involvement OnlyACCESS C: Critical IndustriesACCESS B: Basic functions, all companiesACCESS A: All permitted, vehicular
limitations
ACCESS C: Critical Industries
Banking and Financial Services
Food Distribution Public Power/Gas &
Telecommunications Building Management Health Care
News Media Fuel Distribution DOD Contractors (as
verified by DOD) Universities and Colleges
w/resident population Research Facilities
Sectors of business that have been pre-determined to be vital to the continuing economic viability of the city, state, national or global economies
ACCESS B: Basic Functions, All
In addition to Access D and C employees, Essential Employees of all companies, with credentials issued under this program, will be permitted entry, to enable a basic functioning of business operations until the emergency condition ends.
ACCESS A: All Permitted/Car Limits
Conditions require the limitation of vehicular traffic to only Essential Employees (Access D,C and B authorized)
A credential within a designated emergency zone will be required for an employee who is driving. Non-essential employees will be permitted entry if it is made by public transportation, pooling with an essential employee, or by non-vehicular means.
CEAS Activation Process
Recognition of the need to activate the system, during periods when access or travel may be limited by an emergency government action;
Activation by the Mayor or the BEMA Team;
A public announcement of the activation;Implementation and enforcement of the
system by public safety officials.
Boston CEAS: Joint Initiative
Mayor’s Office of the City of Boston Boston Emergency Management Agency (BEMA) Boston Fire Department (BFD) Boston Police Department (BPD) Massachusetts Emergency Management Agency
(MEMA) New England Disaster Recovery Information
Xchange (NEDRIX) Greater Boston Chamber of Commerce (GBCC) Building Owners and Managers Association (BOMA)
Little League Baseball
“Before every pitch, ask yourself this question….
“If the ball comes to me, what am I going to do with
it.”Arthur S. Morash
Critical Incident Planning
Emergency planning is decision makingprior to an actual crisis or disaster
including the consideration of resourcesrequired to manage and resolve the event
Boston Emergency Management Agency
Thomas M. Menino Stephen A. Morash Mayor Deputy Director
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