common issues qa teams often find

QA Team

Common QA issues

Part 1App UI / UX Handling

Let’s take these as examples...

● Make a table reservation

● Create an account for social chatting

● Create an account for art sharing

What we need to consider..

1. Does the email need to be verified?

2. Do we need to restrict users behaviours to make the app consistency?

From OUR point of view :

1. The purpose of email2. The email content3. The design layout of email

● How to handle long text fields?

When users sign up / edit profile...

● What actions does they take when they want to quit app?

Show “...”

Expand the text field

text is cut

When users want to get up-to-date list from apps...

Different ways to refresh a list / a table..

● Manually (Pull down / click on a button)

● Automatically (Update instantly / through some time)

Whether user should be able to scroll a list infinitely..

● Show a limit number of items ● Page by page

How should we handle no internet connection issue?● An accurate

messages should be given to notify users

● Display a cached view of last seen data

● Display a no network blank screen

● Operate normally and sync afterward

Part 2App Common issues

Sign up / Login / Profile...

When user re-login after logging out, previous login name should be auto-filled in at the input text field

Uses information should be stored on it

User input should not be saved and displayed in this case

User Input

Issue description Expected results

User input is saved even "Cancel" button is clicked

User input should not be saved if "Cancel" button is clicked

Edited information cannot be saved even users click "Saved" button

Edited information should be saved

Custom and native back buttons should perform same actions

Both custom and native back buttons should go back to previous page

Visual Display

Issue description Expected results

Option field not showing previous selection

Native picker should keep user's previous selection

Not showing correct type of keyboard (e.g. phone no., numbers)

Show the keyboard that matches the input type

Keyboard of previous page staying in screen

Hide keyboard on submission

End

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