coffee, cake and biscuits, cultivating engagement and inspiring cultural change through innovation

Coffee, Cake and Biscuits:

cultivating engagement and inspiring cultural change through innovation.

Innovative Solutions

Types of Innovation

Forming the Group

Problem Solving

Which came first?

I feel valued by my Department

I feel my Department delivers good quality to students/service users

I feel able to voice my opinions

If I want to put forward new ideas or suggestions for improvement I know how to do so

I am personally encouraged to look for ways to improve the things we do

I am confident my ideas or suggestions will be listened to

I am confident I will get feedback on my ideas or suggestions

50 55 60 65 70 75 80 85 90 95 100

20142016

Review

Innovate!

Progress.

Extending into the Library

Achievements

Building Collaboration

Evolving as we go

Horizon Scanning

Blue Sky Thinking

Summary

• Improve user experience• Engage & empower staff• Challenge the status quo • Foster a culture of innovation

Contact us

Liz Hartley l.hartley1@lancaster.ac.uk

Callum Pownall c.pownall@lancaster.ac.uk

Josh Sendall j.sendall@lancaster.ac.uk

Rebekah Fleming r.fleming@lancaster.ac.uk