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Cisco IPICSIP Interoperability and Collaboration System

OverviewTedi Tardiana

Nusantara Compnet Integratortedi@compnet.co.id

Fact

Do you know ….

What is the most reliable communications system in the emergency event?

Answer = radio communications system!

Agenda

Conclusion

Case Study

Benefit

The Solution

The Challenge

Basic Radio

The Elemental Radio

• For the purposes of this discussion, all radios have three basic things in common:

Simplex Operation

• One way communication• Transmitter to Receiver• On the same frequency (channel)

Half Duplex Operation

• One way communication at any given time• Transmitter to Receiver

Full Duplex Operation

• Simultaneous two way communication is possible• Two transmitters and two receivers• Requires a “pair” of frequencies

Conventional Radio Systems

• The “original” radio systems and still the most pervasive• Each “channel” requires a frequency or frequency pair• Voice, Signaling, Control and Data transport are all

analog

Trunked Radio Systems

• More efficient use of bandwidth than Conventional systems

• More complex system then Conventional systems• A pool of frequencies is used to provide “talkgroups”

Repeaters

• Used to extend the “footprint” of a radio system• Use a transmit and receive frequency pair per “channel”• Like to be up high on mountains, buildings or towers

A Radio Coverage Map

A Few Portable Radios

The Problem: Communication Silos

Police

Fire Department

Private Security

Yesterday's Solution: Radio Exchange, when/if available

Police

Fire Department

Private Security

Each End User Has A Radio Per Silo…….Works in Small Events

Police

Fire Department

Private Security

Agenda

Conclusion / Summary

Case Study

Benefit

The Solution

The Challenge

Basic Radio

The Underlying ProblemInnovation Has Created Complexity

Information Overload• Too many devices• Anywhere/anytime

Technology Limits• No Collaboration• Limited access

What Users Really Want

Information Control• Where I am• When I want

Technology Solutions• Devices that work together• Simple access to services

The Challenge !!!

How to Increase System Collaboration !!!

The Challenge !!!

• Collaboration between Radio in different frequency

• Collaboration Radio to IP Phones• Collaboration Radio to PSTN Phones• Collaboration Radio to Mobile Phones • Collaboration Radio to Mobile Devices

(Notebook)• Collaboration Radio to other devices in different

geographic area !!!

Agenda

Conclusion

Case Study

Benefit

The Solution

The Challenge

Basic Radio

Cisco IPICSDissolving the Interoperability Silos

IP PhonesPTT Radios

PC Clients

Devices/Networks

NextelPhones

MobilePhones

FirePolice

EnterpriseOrganizations/A

gencies

Retail

Dep

artm

ents

Hea

dqua

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ffice

s Dep

artm

ents

/Loc

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UnifiedCommunications

Sensors VideoSurveillance

Applications/Media/InformationGIS and

Data

Cisco IPICSIntelligent platform –

controls media and information

Cisco IPICS Components

+

PMC – Windows-Based PTT Client (4)

IP Phone Access (10)

Cisco IPICS Licenses

+

“Radio” Channels (4)

Cisco IPICS Server Software

Management ConsoleLinux OS with Informix Database

Cisco IPICS Hardware (MCS Server)MCS 7825 and 7845 Platforms

Cisco IPICS Ops View Multi-tenant or multi-group management application for administratorsOrganizes users, user groups, PTT channels, and PTT channel groups into different user-definable viewsEach organization/agency can be restricted to view only their own operations

SolutionsCisco IPICS Serverand Policy Engine

Cisco IP Phonesw/ PTT Services

IPICS Management Console

Cisco IPICS PMC Client

RadioFrequency 200

LMR Gatewayand Media Services

PSTN

PSTN/CellularPhones

VoIP Gateway & Call Manager

VoIPV

LMR

RadioFrequency 100

WAN/Internet

Frequency 300

LMR

Mobile User

Branches

SolutionsCisco IPICS Serverand Policy Engine

Cisco IP Phonesw/ PTT Services

IPICS Management Console

Cisco IPICS PMC Client

RadioFrequency 200

LMR Gatewayand Media Services

PSTN

PSTN/CellularPhones

VoIP Gateway & Call Manager

VoIPV

LMR

RadioFrequency 100

WAN/Internet

Frequency 300

LMR

Mobile User

TRIGGER

Virtual Talk Group

Branches

Total Solution

Incident Driven and Policy Based Notification

NY SEMO External Notification File Example

NY SEMO External Notification File Example

Push to Talk Client for PC & IP Phones

Agenda

Conclusion

Case Study

Benefit

The Solution

The Challenge

Basic Radio

Interoperability Silos Result in Operational Inefficiencies

• Billions of dollars– Productivity, effectiveness, efficiency

• Quality of life– Security, health, environment

• Thousands of lives– From dozens of tragic incidents

IPICS: Delivering “Right Information, Right Time, Right Format to the Right Person”

• Break operational silos• Facilitate interoperability

and collaboration• Cost-effective• Multi-media• Standards-based

Public Safety Enterprise Safety & Security

HealthcareRetail

Financial

State & Local Government

DoD

OPERATIONS and “Command & Control”

Cisco IPICS: What it is today—and tomorrow:Communications interoperability platform

Integrates Multiple Modalities of Communication for Interoperability and Collaboration

PC VoIP

Radio Interoperability

UHF VHF

NXTL PSTN Cell

GIS and Data SensorVideo

Policy-Based Communications Interoperability

Automation, Inference Engine, Workflow

Integration

Comprehensive Voice Interoperability

Same Cisco IPICS System for All Verticals

Fleet & TacOps (Tactical Mobile Ops)

Financial

Enterprise, Commercial, Retail, Healthcare, etc.

Oil & Gas/ Utilities

Transportation

Same Horizontal Platform Across Verticals

Public Safety/ State & Local/ Education

Federal

Defense

IT$ Ops$

Cisco IPICSCisco Network

Radio to IP

Phase 1

Agenda

Conclusion

Case Study

Benefit

The Solution

The Challenge

Basic Radio

IPICS in Military

IPICS in Military

Signal Corp – Military Communication for Ad Hoc Mobile Devices

From Left to Right –- Satcom Node - Baseband Node - IP- Radio Repeater Node

IPICS in Military

Baseband Node (IP) -Extension Node for Adhoc Mobile Base.

Rack Mounted:Commercial off the shelf technologies / products:- Cisco Call Manager- Cisco ISR Routers- Cisco VG2000 - PCs

IPICS in Military

Satellite Node - Ku, C, Extended Ka, Extended C Bands of Satellite Communication (SatCom) Node for Ad Hoc Mobile Base:

- Mas Bandwidth from 1.5 Mbps to 2 Mbps

IPICS in Military

Radio Repeater Node Radio Repeater for all radios in battlefields:- UHF Radios- VHF Radios- Over 20-30 KM coverage

depending on terrain and antenna used

- Using of the shelf commercial technologies and products

IPICS in AirportCollaborating Radio Technology with Wired and Wireless IP Telephony Networks within the Aviation Industry

IPICS in Forestry

• 9,000,000 Georgia residents• 159 counties• 10 districts• 620 GFC employees• 8,700 forest fires per year

• ChallengesProtect safety and propertyImprove service effectivenessReduce costs

• BenefitsIncreased reliabilityImproved response and flexibilityReduce costs

State of Georgia Forestry Commission

IPICS in University

Bryant University deployed Cisco IPICS to enable campus and town agencies to collaborate using disparate radiosystems as well as IP phones and PCs.

Cisco on Cisco

RTP Operations Center (1 of 4 WW centers)• 2 people on duty 24/7 to monitor:

– U.S. east of Mississippi, Canada and SA– 105 sites– 15,000 employees– 700 cameras

IPICS:• Enables effective response to over 150

events and 40 “Life Threatening” events per year

• Improves coordination with local fire, police, EMS agencies, and Cisco internal departments

• Enables location independent dispatch and control of security and ERT resources

• Reduces cost of operations avoiding leased line costs

• Delivers radio push to talk services to IP Phones and Desktops

Agenda

Conclusion

Case Study

Benefit

The Solution

The Challenge

Basic Radio

IPICS Summary• Cisco IPICS connects everything

– Radio in different Frequency– Mobile Phones– Push to Talk Client (PC base software)– IP Phones– Over geographic Area

• Takes advantage of newer innovative application technologies• Deployable today

– Cost effective– Supports major radio vendors– Low operating costs– Flexible

Cisco IPICS – The Power of Collaboration

Please email to:tedi@compnet.co.id

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