choosing the right learning management system

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Starting from scratch – Choosing the right LMS to deliver training

Bridget Kenna & Sharon Williams

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Introduction

• Brief background on FSAI• Current approach to delivering training• Development of e-learning – a blended approach• Our journey to date • Next steps • Lessons learnt

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FSAI’s mission

To protect peoples’ health and peoples’ interests by ensuring that food consumed and produced in the State meets the highest standards of food safety reasonably

achievable and that people have accurate and worthwhile information about the nature of the foods they eat.

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What we do

• Co-ordinate the enforcement of food – ‘official agencies’

• Advise Government Departments on food safety policy

• Policy advice & risk management decisions science based

• Work in partnership with stakeholders in the food chain to ensure compliance with food law

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Dept. Agriculture, Food & Marine

National StandardsAuthority of Irl.

Sea FisheriesProtection Authority

Marine Institute

HSE

Delivering food safety serviceDelivering food safety service

Local Authorities/Co Councils

SERVICE CONTRACTS

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Current approach to training delivery

Training programmes delivered to:

• Official agencies

• FSAI staff

• Industry

All classroom instructor-led – includes case studies, handson exercises, role-plays etc.

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Other information/learning resources

www.fsai.ie

Safetynet

FSAI Intranet

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FSAI Website - www.fsai.ie

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FSAI Safetynet

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FSAI Intranet

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Would e-learning add value?

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Other benefits

some responsibility

for le

arning move to

learners

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E-learning strategy

• Needed to establish our overall approach• Courses vs. resources• Develop in-house skills/expertise in delivering e-learning

materials• New skill set – use of authoring tools/instructional

design/technology

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E-learning ‘blended’ approach

Face to Face Learning

OnlineLearning

Blended Learning

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E-learning – how to reach groups?

Via LMS

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The journey since December 2011

The journey since December 2011

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Rapid E-learning training

•Review of a number of authoring tools

•Specific training on Snap by Lectora

And so .... our journey began

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1. Develop Project team

2. Design LMS specification

5.Instructional design training

6. Authoring tool training / Content

building 3. Select LMS 4.Configure LMS

Key milestones in our journey

December 2011December 2011

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Project team

Key representatives from:

• Training Compliance • IT• Information • Communications• HR

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2. Design LMS specification

Facilitate single log-on

Accessible from any internet connected

workstation

Adaptable to allow scale up

Incorporate look and feel of our

extranet

Intuitive & easy to use

Comprehensive tracking & reporting system

Hosted externally, linked to FSAI

extranet

Facilitate a variety of learning methods

& media

Used as part of a blended learning

solution

Facilitate assessments Facilitates up to

2,000 users

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Select LMS

Learning Management System: NetDimensions eLearning best suited ourneeds

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Configuring our LMS

• Design of LMS ‘skin’

• Identify requirements for our LMS – ‘Safetynet Learning’

• LMS administrator training

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Instructional design training

• Instructional design for e-learning materials

• Courses vs. resources vs. blended solutions

• Methods & media

• Ownership with the learner

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Additional authoring tool training

•Training on Articulate (quizmaker and engage)

Other outcomes: •Identified other resources for learning

•Customised Articulate template & icons

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June 2012June 2012

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Where we are now

• Safetynet Learning ready to go live

• In-house learning and development programmes uploaded and ready to deploy for FSAI staff

• A number of bespoke e-learning programmes being developed for agency staff

• Promotional demonstration being developed

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Next steps

• Bulk upload of users

• User acceptance testing

• Launch

• Review / evaluate

• Continue to develop & evolve

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• Dedicate TIME and key personnel• Organisational/management buy-in• Availability of SME• Relationship with service provider• Walk before you run • Think of end user

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Key lessons learnt

• Benefit of a TEAM at early stages • Network / ask questions / gather information • Its about learning, not just e-learning • Training is key to implementation & success• Lot of information available e.g. blogs, webinars etc• Exciting and evolving

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In Summary

• Brief background on FSAI• Current approach to delivering training• Development of e-learning – a blended approach• Our journey to date • Next steps • Lessons learnt

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Thank you for listening

Thank you for listening

Every journey starts by taking the first step!

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