change request process

Internal Collaboration Portal

Submitting a change request using the online form

Tasks are sent to process stakeholders for approval

Open Tom’s Outlook (Requirements Manager)

The change request details are embedded in the email

Workflow Status

Tom’s task

Designer’s task

Business Analyst’s task

Tester’s task

The change request is now sent to the Review Board

Open Peter’s Outlook (Review Board Manager)

Change request details are embedded in the email

Workflow Status

Change Review Board’s task

Process members are notified of the change

Audit Trail

Open Mark’s Outlook (Customer - Navy)

The change details are embedded in the email

Workflow Status

Case Management

Team Performance

Team Status

Process Overview

Drill down to locate the process bottleneck

Late Tasks - report

Report can be exported to pdf and Excel

Report in PDF format

Report in Excel format

Open the Report Builder

Managers can create their own reports

Filtering the data – cut and dice

Reports can be saved, exported, printed and distributed