ch 6: adapting our speech
Post on 22-Jan-2017
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Non-verbal communication
Diversity Backlash
Why do we have to study these foreign languages?
Why are they shoving all this stuff from other cultures down our throats?
Im tired of all this politically correct nonsense. Were all Americans, arent we?
We all come together withdifferent backgrounds and experiences.
Effective communicators appropriately adapt their messages to others.
OUR GOAL:Identify the differences that inhibit communications.Find strategies that can improve the effectiveness of our communication.
Understanding DiversityGender / SexAgeEthnicitySexual Orientation
Understanding DiversityGender / SexAgeEthnicitySexual Orientation
Men - Often communicate to reportWomen - Often communicate to establish rapport.
Men talk to accomplish or complete a task.Women use conversation to establish and maintain relationships.
Men Fix Things
The Translator
Understanding DiversityGender / SexAgeEthnicitySexual Orientation
The generation gap
Understanding DiversityGender / SexAgeEthnicitySexual Orientation
Understanding DiversityGenderAgeEthnicitySexual orientation
National Geographic
Understanding DiversityGender / SexAgeEthnicitySexual Orientation
LGBTQ
Facebook:56 ways to describe gender & sexual orientation
How to you deal with people who are different than you?
SOAP
Modern Family
So... How do we adapt?Understand the differences that existSometimes we unintentionally offend through subtle misuse of languageChoose your words thoughtfullyAvoid stereotypingTreat others with RESPECT
Culture & CommunicationWe must understand our differences
Intercultural Communication...occurs when individuals from different cultures communicate.
Cultural Differences
Culture Shock...confusion, anxiety, and stress from encountering a culture that has little in common with your own.
Cultural Values...whatever a given group of people values or appreciates.
Cultural Values...Individualistic vs CollectivisticDecentralized vs Centralized PowerUncertainty vs CertaintyMasculine vs FeminineShort-Term vs Long Term Orientation to Time
Ethnocentrism...Belief that ones own cultural traditions and assumptions are superior to those of others.
Stereotyping...Placing a person or group of persons into an inflexible, all-encompassing category.
Stereotyping...All Russians like Vodka.All men like Pro Wrestling.All Asians are good at math.All women love to shop.All university profs are democrats
REMEMBER OUR GOAL:Identify the differences that inhibit communications.Find strategies that can improve the effectiveness of our communication.
Acknowledge differences...Dont assume that everyone does things the same way you do or holds the same attitudes, beliefs, or values.
Develop your skills at being others oriented...Focus on the needs and concerns of others while maintaining your personal integrity.
Empathize...Try and imagine how you would feel if you were in the other persons position.
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