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CATWORKXMID SUMMER DAY 2019

Andreas Braun | Senior Integration Consultant

CAS CaseFamilySimple and agile Integrationof Jira/Confluence and SAP

www.c-a-s.de

MOTIVATIONS

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No simple process synchronisationbetween Atlassian Jira and SAP

No integration of information in application specific user interface

No unified access to the applicationobjects of both systems possible

Development of modern user interfacescan only be realized with enormous efforts

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SILO-APPLICATION ARCHITECTURE

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OBJECTVIEWS

DOMAINTOOLSANDDATA

PTC Windchill®

AtlassianJira®

AtlassianConfluence®

SAPERP®

Other

SILO & OBJECTSPECIALIST

EAI - Data Transports

LOCALPROCESSES

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AGILE ARCHITECTURE – GLOBAL, ROLE BASED, COCKPITS & SERVICES

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COCKPITANDMOBILEAPPS

DOMAINTOOLSANDDATA

PTC Windchill®

AtlassianJira®

AtlassianConfluence®

SAPERP®

Other

ROLEBASEDPROCESSSPECIALIST

GLOBALCASESANDPROCESSES

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CAS CASECONNECTOR OPERATING PRINCIPLE

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Event synchronisation and unified access to data objects

SAP

(ABAP)

I A AI M

SAP UI5 CockpitATLASSIAN

CAS CaseConnector

CWX-CaseConnector

CWX-CaseFramework

I A

CAS CaseFramework

AI

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ACTUAL PROJECT EXAMPLES

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BIDIRECTIONAL INTEGRATION ATLASSIAN JIRA AND SAP

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“Manage a Change Process with Atlassian Jira and SAP”

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Issue (TypeChangeOrder)

Material

ChangeMasterEngineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Engineer

Responsible

CreateChangeOrderIssue

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

ChangeOrder-Created

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Determineparticipant

applications

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Create ChangeMaster

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Define materials& set costs

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

ChangeMastercalculated

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Set Issue statuscalculated

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Go or NoGodecision

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

ChangeOrderDeclined

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Close ChangeMaster

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

StartChange

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Activate ChangeMaster

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

ProcessChangeOrder

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Change Completed

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

Set Issue statusDone

Engineer

Responsible

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CHANGE PROCESS ATLASSIAN JIRA – SAP DESIGN

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BusinessObjects

RuleEngine

Atlassian Jira

EventProcessor

SAP ERP

BusinessObjects

ChangeOrderDone

Engineer

Responsible

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INTEGRATE JIRA AND CONFLUENCE IN CROSS SYSTEM BUSINESS PROCESSES

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“Manage a Material Master Creation Process with Atlassian Jira, Confluence and SAP”

MS Outlook

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INTEGRATE JIRA AND CONFLUENCE IN CROSS SYSTEM BUSINESS PROCESSES

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MS Outlook

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CAS CASEMANAGER – FIRST TASK MAINTAIN GENERAL MATERIAL DATA IN PROCESS COCKPIT

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CAS CASEMANAGER – DISPLAY PROCESS DOCUMENTATION IN PROCESS COCKPIT…

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CAS CASEMANAGER – … AND MANAGE PROCESS DOCUMENTATION IN CONFLUENCE

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CAS CASEMANAGER – NEXT STEP: MAINTAIN SALES DATA CREATES AN ISSUE IN JIRA…

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CAS CASEMANAGER – MAINTAIN SALES DATA IN JIRA AND CLOSE THE ISSUE SO THAT…

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CAS CASEMANAGER – SALES DATA AUTOMATICLY TRANSFERED TO THE PROCESS

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CAS CASEMANAGER – NEXT STEP: CHECK DATA CREATES A CHECKLIST IN CONFLUENCE…

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CAS CASEMANAGER – YOU CAN WORK ON THE CHECKLIST IN CONFLUENCE…

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CAS CASEMANAGER – …AND SET THE RESULT IN PROCESS COCKPIT. THIS STARTS…

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CAS CASEMANAGER – …THE SERVICES TO CREATE MATERIAL IN SAP AUTOMATICLY

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HOW WAS JIRA AND CONFLUENCE INTEGRATED IN THIS PROCESS

Jira users involved in the process work exclusively in Jira because all process-relevant information from other systems can be displayed directly in Jira

Checklists for optimizing the process flow are automatically generated process-specifically in Confluence, where they can be processed by the user at the appropriate time

Entire process documentation is managed in Confluence and can be viewed live in the process

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ADVANTAGES CAS CASECONNECTOR

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Simple prozess synchronisation via events

Access to all application objects of theconnected systems

Agile software

Agile software development

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SCENARIOS OF CURRENT PROJECT SITUATIONS

SAP Project System & CATSRecord work time in Jira worklogs and synchronize sap timesheets automatically

SAP Controlling Managing of tasks in Jira and controlling of costs in SAP

SAP Plant MaintenanceEnter, process and coordinate orders in Jira, document and monitor costs in SAP

SAP Product Lifecycle ManagementIntegration of Jira users into a cross-system material master creation process

SAP Engineering Change Management Manage an engineering change management process in SAP with Jira

SAP Solution Manager SAP Solution Manager and Jira work hand-in-hand

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Thank You!

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ANDREAS BRAUNSenior Integration Consultantandreas.braun@c-a-s.de+49-163-53 89 813

CAS AGLübecker Str. 128| D-22087 Hamburg | www.c-a-s.deTel.: +49-40-53 89 94-0 | Fax: +49-40-53 89 94-33

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Rechtliche Angaben

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