career readiness series

Q. Consulting Group

Copyright 2010 by Q. Consulting Group

Providing Training & Technical Assistance

Career Readiness SeriesCareer Readiness SeriesCareer Chat: A conversation about the Career Chat: A conversation about the

current job marketcurrent job marketFirst Impressions are Lasting Impressions: First Impressions are Lasting Impressions:

The Art of Job InterviewingThe Art of Job InterviewingHow to Write a Winning ResumeHow to Write a Winning Resume

Antonio Q. Meeks, FacilitatorAntonio Q. Meeks, Facilitator

What would you like to get out of this workshop?

Course Objectives

Learn information on current job market trends Increase knowledge of job search methods Understand the difference between a duties-

based and an outcome-based resume Learn how to write an outcome-based resume Develop a outcome-based job description for

current position Learn job interviewing strategies Learn the three types of interview questions Practice job interviewing skills

Q. Consulting Group

Copyright 2010 by Q. Consulting Group

Providing Training & Technical Assistance

Career Chat: A conversation Career Chat: A conversation about the current job marketabout the current job market

Current Job Trends

125,000 jobs lost in June 2010 83,000 new jobs created in June 2010 Certain sectors are rebounding

manufacturing jobs lack of skilled workers many who lost jobs are now unqualified aptitude and specific skills

1.21 million people have given up! 3.7 million jobs lost during first 6 months of 2009 590,000 jobs gained first 6 months of 2010 15 million job seekers

Job Trends Continued

Manufacturing 9,000 jobs Amusement, gambling, recreational

28,000 jobs Healthcare 9,000 jobs Professional temp 21,000 jobs Government 16,000 jobs

“Companies are looking to hire people who can operate sophisticated computerized machinery, follow complex blueprints and demonstrate higher math proficiency than was previously required of the typical assembly line worker.”

Current Unemployment Rates

Overall – 9.5% Caucasian – 8.4% African Americans – 15.6% Latino – 12.4%

Job Search Tips

Networking is key to landing a job in this economy

Inform everyone of your job search Social networking i.e. Facebook is a

valuable tool if used correctly Internet job search alone is not

enough!

Q. Consulting Group

Providing Training & Technical Assistance

First Impressions are Lasting First Impressions are Lasting Impressions: The Art of Job Impressions: The Art of Job

InterviewingInterviewing

Important Fact #1

The job interview is the single most important stage in the job search process!

Interview Directives

Things to do before the interview Things to do during the interview Things to do after the interview Things NOT to do during the

interview

3 Types of Interview Questions

Factual Questions Situational Questions Illegal Questions

Factual Questions

Ask specific information What, when, where, why Probes for verification of written

information on your application and resume

Situational Questions

Require you to apply learning to career experiences

Let interviewer know your true job performance

Tell me about a time when… Describe a situation… Explain how you handled…

Illegal Questions

Questions that are illegal by law Deal with age, sex, marital status,

sexual orientation, race, etc You are not required to answer When should you answer an illegal

question?

Important Fact #2

Employers hire people they like!

The power of nonverbal cues i.e. body language

Give a hearty smile before and during the interview (I’m approachable)

Maintain a good balance of eye contact

Unfold arms and relax Nod your head and lean in Learn to touch people appropriately

Important Fact #3

Interviewing is learned behavior…the more you do it the better you get!

Next Steps

Practice, Practice, Practice

1) Pair-up with a colleague

2) Review their resume

3) Determine what you would like to know about them based on their resume

4) Conduct a 5 minute interview

5) Switch-off

6) Give feedback

Q. Consulting Group

Providing Training & Technical Assistance

How to Write a Winning ResumeHow to Write a Winning Resume

Antonio Q. Meeks, FacilitatorAntonio Q. Meeks, Facilitator

Outline of workshop

Components of a resume Two types of resumes

Duties-based Outcome-based

Tidbits Create or revise your resume Other employment related

questions

Components of a Resume

Contact Information Objective Education Work Experience Summary of Qualifications References

Contact Information

Name Address Phone Numbers

Ring tones Voice mail

Email Address

Education

Arrange from most recent Omit high school if you have college Be careful about listing school

organizations

Work Experience

From present to less recent Be careful of gaps in employment Group temp jobs under the agency

Summary of Qualifications

Adds weight to your resume Allows for quick glance at your

qualifications Use bullet items Measurable statements Summarizes entire work history Add education if college degreed

References

Not necessary on the resume Prepare on separate page Build strategic references

Two Main Types of Resumes

Duties Based Resume Outcome Based Resume

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Duties Based Resume

A resume that focuses on the duties of each job description.

Duties Based Resume 1

Maintained accounts payable system Published monthly reports and reconciled

financials Created quarterly profit and taxation reports

Performed general office duties Responsible for maintaining daily transaction

records as well as publications Responsible for all basic accounting functions.

Coordinated distribution of invoices and classified transactions

Assisted in all corporate financial transactions Reported to the Chief Financial Officer

Duties Based Resume 2

Maintained accountability of transactions including the control and supervision of large amounts of cash flow

Computed figures with speed and accuracy Maintained accuracy of customer accounts Operated computer systems for processed data

retrieval Maintained excellent public relations with

customers Worked closely with manager to record

contributions to existing and new accounts Created in-house promotional materials to

assist customers with information on KEOGH's and IRA's

Outcome Based Resume

A resume that focuses on career accomplishments.

Based on objectives Measurable Gives you talking points during the

interview

Outcome Based Example

Provided oversight to six manufacturing plants, 700 employees

Produced 40% gains in return on assets, net earnings, and sales

Increased productivity by 20% Reduced shipping expenses by 30% Reduced customer returns by 30%.

Outcome Based Example 2

Generated company-wide delivery platform systems, increasing employee efficiency by 30%

Supervised a staff of 50 employees by establishing streamlined management practices.

Increased productivity by 25% Established and maintained product

deliveries for 40 new clients.

Tidbits

Typos/errors Accuracy Gaps in employment Use action packed words Paper Font Length Posting online Go Green!

Individual Practice

Write an outcome-based job description for your current AmeriCorps job

Capture on flip chart paper Get feedback from your colleagues

if needed Report out to the group

Questions?

Q. Consulting Group

Antonio Q. MeeksFounder & Senior Consultant

615.473.2494antonio@qconsultgroup.com

www.qconsultgroup.com

Providing Training & Technical Assistance