career readiness series
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TRANSCRIPT
Q. Consulting Group
Copyright 2010 by Q. Consulting Group
Providing Training & Technical Assistance
Career Readiness SeriesCareer Readiness SeriesCareer Chat: A conversation about the Career Chat: A conversation about the
current job marketcurrent job marketFirst Impressions are Lasting Impressions: First Impressions are Lasting Impressions:
The Art of Job InterviewingThe Art of Job InterviewingHow to Write a Winning ResumeHow to Write a Winning Resume
Antonio Q. Meeks, FacilitatorAntonio Q. Meeks, Facilitator
What would you like to get out of this workshop?
Course Objectives
Learn information on current job market trends Increase knowledge of job search methods Understand the difference between a duties-
based and an outcome-based resume Learn how to write an outcome-based resume Develop a outcome-based job description for
current position Learn job interviewing strategies Learn the three types of interview questions Practice job interviewing skills
Q. Consulting Group
Copyright 2010 by Q. Consulting Group
Providing Training & Technical Assistance
Career Chat: A conversation Career Chat: A conversation about the current job marketabout the current job market
Current Job Trends
125,000 jobs lost in June 2010 83,000 new jobs created in June 2010 Certain sectors are rebounding
manufacturing jobs lack of skilled workers many who lost jobs are now unqualified aptitude and specific skills
1.21 million people have given up! 3.7 million jobs lost during first 6 months of 2009 590,000 jobs gained first 6 months of 2010 15 million job seekers
Job Trends Continued
Manufacturing 9,000 jobs Amusement, gambling, recreational
28,000 jobs Healthcare 9,000 jobs Professional temp 21,000 jobs Government 16,000 jobs
“Companies are looking to hire people who can operate sophisticated computerized machinery, follow complex blueprints and demonstrate higher math proficiency than was previously required of the typical assembly line worker.”
Current Unemployment Rates
Overall – 9.5% Caucasian – 8.4% African Americans – 15.6% Latino – 12.4%
Job Search Tips
Networking is key to landing a job in this economy
Inform everyone of your job search Social networking i.e. Facebook is a
valuable tool if used correctly Internet job search alone is not
enough!
Q. Consulting Group
Providing Training & Technical Assistance
First Impressions are Lasting First Impressions are Lasting Impressions: The Art of Job Impressions: The Art of Job
InterviewingInterviewing
Important Fact #1
The job interview is the single most important stage in the job search process!
Interview Directives
Things to do before the interview Things to do during the interview Things to do after the interview Things NOT to do during the
interview
3 Types of Interview Questions
Factual Questions Situational Questions Illegal Questions
Factual Questions
Ask specific information What, when, where, why Probes for verification of written
information on your application and resume
Situational Questions
Require you to apply learning to career experiences
Let interviewer know your true job performance
Tell me about a time when… Describe a situation… Explain how you handled…
Illegal Questions
Questions that are illegal by law Deal with age, sex, marital status,
sexual orientation, race, etc You are not required to answer When should you answer an illegal
question?
Important Fact #2
Employers hire people they like!
The power of nonverbal cues i.e. body language
Give a hearty smile before and during the interview (I’m approachable)
Maintain a good balance of eye contact
Unfold arms and relax Nod your head and lean in Learn to touch people appropriately
Important Fact #3
Interviewing is learned behavior…the more you do it the better you get!
Next Steps
Practice, Practice, Practice
1) Pair-up with a colleague
2) Review their resume
3) Determine what you would like to know about them based on their resume
4) Conduct a 5 minute interview
5) Switch-off
6) Give feedback
Q. Consulting Group
Providing Training & Technical Assistance
How to Write a Winning ResumeHow to Write a Winning Resume
Antonio Q. Meeks, FacilitatorAntonio Q. Meeks, Facilitator
Outline of workshop
Components of a resume Two types of resumes
Duties-based Outcome-based
Tidbits Create or revise your resume Other employment related
questions
Components of a Resume
Contact Information Objective Education Work Experience Summary of Qualifications References
Contact Information
Name Address Phone Numbers
Ring tones Voice mail
Email Address
Education
Arrange from most recent Omit high school if you have college Be careful about listing school
organizations
Work Experience
From present to less recent Be careful of gaps in employment Group temp jobs under the agency
Summary of Qualifications
Adds weight to your resume Allows for quick glance at your
qualifications Use bullet items Measurable statements Summarizes entire work history Add education if college degreed
References
Not necessary on the resume Prepare on separate page Build strategic references
Two Main Types of Resumes
Duties Based Resume Outcome Based Resume
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Duties Based Resume
A resume that focuses on the duties of each job description.
Duties Based Resume 1
Maintained accounts payable system Published monthly reports and reconciled
financials Created quarterly profit and taxation reports
Performed general office duties Responsible for maintaining daily transaction
records as well as publications Responsible for all basic accounting functions.
Coordinated distribution of invoices and classified transactions
Assisted in all corporate financial transactions Reported to the Chief Financial Officer
Duties Based Resume 2
Maintained accountability of transactions including the control and supervision of large amounts of cash flow
Computed figures with speed and accuracy Maintained accuracy of customer accounts Operated computer systems for processed data
retrieval Maintained excellent public relations with
customers Worked closely with manager to record
contributions to existing and new accounts Created in-house promotional materials to
assist customers with information on KEOGH's and IRA's
Outcome Based Resume
A resume that focuses on career accomplishments.
Based on objectives Measurable Gives you talking points during the
interview
Outcome Based Example
Provided oversight to six manufacturing plants, 700 employees
Produced 40% gains in return on assets, net earnings, and sales
Increased productivity by 20% Reduced shipping expenses by 30% Reduced customer returns by 30%.
Outcome Based Example 2
Generated company-wide delivery platform systems, increasing employee efficiency by 30%
Supervised a staff of 50 employees by establishing streamlined management practices.
Increased productivity by 25% Established and maintained product
deliveries for 40 new clients.
Tidbits
Typos/errors Accuracy Gaps in employment Use action packed words Paper Font Length Posting online Go Green!
Individual Practice
Write an outcome-based job description for your current AmeriCorps job
Capture on flip chart paper Get feedback from your colleagues
if needed Report out to the group
Questions?
Q. Consulting Group
Antonio Q. MeeksFounder & Senior Consultant
www.qconsultgroup.com
Providing Training & Technical Assistance