cango presentation - 2009 odn conference
Post on 21-Dec-2014
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Case Study: Transorganizational Development with Chinese NGOs
Ann Feyerherm, Ph.DAnita Bhasin, MSOD
Lori Henry, MSODKimberley Jutze, MSOD
Eric Perret, MSOD
First, some context…• Pepperdine MSOD: International Program• 2005 Business as Agent of World Benefit (BAWB) forum• Chinese Association of Non-governmental Organizations (CANGO) challenged Pepperdine to: • Convene a Network• Build capacity of Network
• 2007 class assignment: identify an issue that where a Network might be developed
…and the issue was:
2009 Water Future Conference
Conference Theme: Water and Our Behaviors
Objectives:• Raise public awareness of the water situation and
generate actionable decisions (Results-Oriented)• Network-building skills transfer (Process-Oriented)
Intended Outcomes:• Whether conference objectives were met and
network was strengthened (Event-Oriented)• Client ownership of objectives (Process-Oriented)• SC able to implement activities (Process-Oriented)
So how do you engage when there’s no There there? Cummings (1984) suggested in cases like these practitioners are both intervening, and creating the object of intervention at the same time:
Eric• Sensemaker– Map– Papers– Stories
• But Why? guy• Knowledge transfer• Disintermediation
…so in that spirit:
Anita Walking the Wall• Getting Acquainted
• It’s not an event…it’s a chain reaction
• Momentum• Social Network Analysis
• Getting Re-Started• Steering Committee• Snowball effect
• Getting Ready• Three Cups of Tea• Daily Debriefs
can make a big difference!!can make a big difference!!
Small thingsSmall things
Lori
• Design principles: the Conference
• Double loop learning: Our team
• Cultural learning: Self awareness
Kimberley
• Consulting Assignment Roles: - Research (learned about water pollution in China)- Team Meeting Facilitator (participant observation)- Design Team Member (developed AI skills)
• What it means to be part of a high-performing team• What it means to be a leader• SC Facilitation- Importance of clear communication• Interest in future work with transorg networks
• Identify 2-5 projects to be planned and resourced during the conference by attendees
• Increase post-conference project completion and participant engagement through financial incentives
• Create structure and processes to grow and strengthen network long-term
• Build capacity of participants for project planning and implementation at a trans-organizational level
2010 Team: Objectives and Goals
1. Addresses key issue identified by the network re: water quality and/or conservation
2. Requires involvement at least three different agencies from within the network
3. Can be completed within a year 4. Strategic capacity-building opportunity for the
overall water network5. Personal interest and passion from Steering
Committee members in addressing the issue
2010 Team: Project Criteria
Why Yes! You can donate!
• <tktktk>
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