building realtime apis at liveperson. carnival of the creators
Post on 16-Apr-2017
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Messaging APIsat Liveperson
Eitan Yarden | Architect
2
About LivePerson
18,000 Customers Around the Globe
18,000 Customers Around the Globe
Technology
Retails
Travel
Telecoms
Utilities
Banking
Async Messaging
Click to edit Master title style
The Consumer has Moved On
6
Consumer Behaviour
APIs First
Consumer App
LivePerson Service
Agent App
Mobile Browser Server
REST
Efficient Push
HTTP 1.1 (1999)Reques
t
Response
Client Server
Mobile Browser Server
REST
REST Webhook
TCP
Efficient Push
WebSockets (2011)Client Server
New Message
Connect
Upgrade
Mobile Browser Server
REST
REST Webhook
TCP
Efficient Push
WebSocket
Detailed Sessions
Websocket Challenges bot@liveperson.api
Questions?
Thank you
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