building connected leadership

Welcome

Welcome to the talk by the guy with the funny accent. If you can understand me, you should get extra credit for that. What do I mean?

The United States and the United Kingdom.Two countries divided by a common language…

French Fries?

Chips?

Crisps?

Boot?

Trunk?

This language thingIt is not just a US/UK problem

The Solution?

Networked Connections

Conversational Connections

Transparent Connections

Visual Connections

Let’s Talk About Connections

The Future World of Work - What do you Think?

Less Complicated? More Complicated?More Resources? Fewer Resources?Slower Pace? Faster Pace?Less Global? More Global?

Connections & RelationshipsLess Important? More Important?Less Collaborative? More Collaborative?

These Things I Believe

Connection gives us meaningFlow beats work-life balanceConversations are the bond

Vulnerability is courageProductive beats busyArtistry is underrated

Fear sucks

Vulnerability

Vulnerability is the path to love, to belonging, to

innovation, trust and creativity. 85% of interviewees for Brene

Brown’s research can recall a time in school that was so

shaming it forever changed how they thought of

themselves as learners – 50% of those recollections related

to art and creativity.

Vulnerability

‘Vulnerability is also scary, counterintuitive, unmanly,

unprofessional and un-American. It is not safe, not a

best practice, not conventional wisdom, and not comfortable.

But it is always the shortcut, the way through, the answer,

and worth it.’

Heather Bussing

Social connections – it’s about the tools…

…and alsothe culture

#ILSHRM13

Instagram – Instamood - Instaculture

It’s All Good?Sunshine and Lollipops?

Not always…

The Dark Side

#SpreadTheCheer #QantasLuxury

Two Big Brand Mistakes

Communication and Conversation Should Have Prevented These

Collective Conversations – Make Work Better Your views matterInvolvementDiverse

Imagine A Workplace…

Where You Get The Whole Picture

And You Can See The Goal

Transparency:

Understand why

Start from full disclosureand work back

Bring the outside in

Balance and Flow

Flow aids presenceBe here nowSmarter Meetings

Art for Art’s Sake

Experimenting with art for enjoymentled me to realise that it’s also great for…

Art for Work’s Sake

Different Perspectives – More Divergent ThinkingBetter Problem Solving

Further Reading

Further Reading

Buy a book. Read a book. Share a book. Repeat.

Photo Credits• Pipes http://www.flickr.com/photos/atomicity/41891226/ • Cogs http://www.flickr.com/photos/pwhiddon/2435588387/ • Vulnerable http://www.flickr.com/photos/home_of_dreams/3581920427/ • Petri Dishes http://www.flickr.com/photos/pnnl/3636396892/• Lollipops http://www.flickr.com/photos/greenbes/7678201010/ • Darth Vader http://www.flickr.com/photos/makoworks/3248039157/• Screw http://www.flickr.com/photos/lawprier/3713441792/• Bradley Wiggins and Mark Cavendish

http://en.wikipedia.org/wiki/File:Wiggins_Cavendish_2008.jpg• Cloudless Sky http://www.flickr.com/photos/allanrojas/311157831/• River http://www.flickr.com/photos/bescheiden/3184954200/• Man Reading Book http://www.flickr.com/photos/alancleaver/4297809244/

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Web:http://stopdoingdumbthingstocustomers.com

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doug.shaw@wgalimited.com

Contact Me:

The Trust Overlap

What You Say

What You Do

When what you say and what you do overlap, you get trust. And that’s cool. When they don’t, you get trouble. And that’s what you deserve.

TRUST