ba summit presentation - business analysis across africa - paul johnston

BUSINESS ANALYSIS RISINGPAUL JOHNSTON

@pauljohnstonBusiness Analysis Across Africa

EVOLVING INFORMATION PROCESSING

Requirements Workshops

A bit about me: - BA Manager at Sybrin

- Head up Business Analysis for our Payment Systems

- Sybrin has systems in 19 African countries at dozens of banks

“You can’t guarantee success before the workshop begins, but if you aren’t careful

you can guarantee failure”

“The first 60 minutes are crucial”

Customer Skills & Experience

Business Analyst Skills &

Experience

Ideal Project Outcome

Should you as the BA ever be a Subject Matter Expert?

“You arrive as a BA, but the client may expect a Subject Matter Expert”

“Changing industries as a BA is a little like driving in an unfamiliar country. You need to know the basic

rules of the road and you need a map. But once you have these things, you can drive as effectively and

efficiently as you could back home (using all or most of the same techniques)”

Adrian Reed

“Business Analyst or Subject Matter Expert?”www.adrianreed.co.uk

“Disagreement should be your friend”

“Make a positive, measurable difference”

“Your last 60 minutes are also crucial”

“Steps for Post-workshop success”

• Hold a “Break-away Deep Dive” Session the first day back

• Provide frequent, draft updates to your customer – show progress and maintain momentum

• Walk the client through approving documents – it’s a common sticking point

• The first 60 minutes are crucial• You can’t guarantee success before the workshop

begins, but if you aren’t careful you can guarantee failure

• You arrive as a BA, but the client may expect a Subject Matter Expert

• Disagreement should be your friend• Make a positive, measurable difference• Your last 60 minutes are also crucial

Thank you for your time – keep in touch!

@pauljohnston

paul.johnston@sybrin.com

https://za.linkedin.com/in/pjohnston