avepoint sharepoint governance - business
Post on 26-May-2015
696 Views
Preview:
DESCRIPTION
TRANSCRIPT
SharePoint GovernanceFrom Top to Bottom
Garth LukeVice President, Salesgarth.luke@avepoint.com@garthluke
Garth Luke
Based in Santa Clara, CAVice President, SalesMCSE, MCP, Rock Star15 years’ IT experienceSpeaker: TechEd USA, Australia, New Zealandgarth.luke@avepoint.com @garthluke
Q What are the governance challenges at Wells Fargo?
1. Understand governance
2. Define requirements
3. Architect for governance
and management
4. Overlay information
architecture & administration
1. Understand governance
2. Define requirements
3. Architect for governance
and management
4. Overlay information
architecture & administration
UNDERSTAND GOVERNANCE
Communities
Search
Sites
Composites
ContentInsights
GOVERNANCE
“”
Governance is the set of policies, roles, responsibilities, and processes that guides, directs, and controls how an organization's business divisions and IT teams cooperate to achieve business goals.
Microsoft - http://bit.ly/nmNSbj
What is governance?
“”
Governance defines the people, processes,
policies and technologies
that deliver a service
What is governance?
People
Process
Technology
Policy
People
Process
Technology
Policy
People
Process
Technology
Policy SERVICE
GOVERNANCE
People
Governance Board
Business Owner
Business Users
Governance System
Policy
IT Assurance Project Governance
Information Governance
Technology & Business
Alignment
Continuous Improvement
Technical governance
Define Your Requirements
Design for management requirements
Refine for business requirements
Overlay Information Architecture and Manageability
The role of governance
… guides, directs, and controls how an organization's business divisions and IT teams cooperate to achieve business goals
Manage short- and long-range goalsOptimize service for organization vs. ease, cost, or expediency of current project
Resolve ambiguityMitigate conflict
1. Understand governance
2. Define requirements
3. Architect for governance
and management
4. Overlay information
architecture & administration
What are your business goals?
Identify pain points and opportunitiesDescribe the solution without technology
“I need a database that …”“I want a web site to …”
Do the goals align with strategic plan?Avoid getting too deep into the weedsPrioritize
User Personas
Because users won’t just “figure it out”Identify specific use cases that SharePoint can addressValidates SharePoint as a solutionUsed to “sell” SharePoint to the businessHelps calculate ROIInput into governance, testing, and training
How? http://www.hceye.org/HCInsight-Nielsen.htm
Organizing all requirements
Business
Technical
Information Architecture
Information Management
Service Management
Project Requirements
Accountability
Quality
Restrictions
Proliferation
Discoverability
Group management
Appr
opria
tene
ss
SharePoint Designer
Storage
Lifecycle Management
Compliance
Information Architecture
Central Portal
Divisional Portal
Advanced Teams
Projects & Workspaces
My Sites
Requirements and ClassificationBusiness
Business purpose of the solution TechnicalProject
Budget, deadlines, etc.Information architecture
How content is described, organized and discoveredInformation management
How content is created, secured, maintained, and disposed ofService management
IT assurance: performance, availability, recoverySLAs and SLOs
Requirements to Architecture
BusinessRequirements
TechnicalRequirements
InformationClassification
Information Management Requirements
ServiceArchitecture
InformationArchitecture
Information Management
Policies
Service Management Requirements
Solicited Derived
1. Define SharePoint governance
2. Identify common business
requirements
3. Identify common
governance issues in
SharePoint
4. How can Governance Automation
help?
What are the issues?Documentation no-one readsOne size does not fit allHard to know where to startHard to enforce manuallyDelegationAudit TrailNo Monitoring
WITH GREAT POWER THERE MUST ALSO COME - - GREAT RESPONSIBILITY!
ENFORCING GOVERNANCE
SharePoint Governance Tips
SharePoint site for SharePoint GovernancePoliciesTrainingListsGalleries
End user adoptionDon’t teach users how to use SharePointTeach them how they should use SharePoint to perform their daily tasks
Can your policies be enforced?
Rule: Only define policies that can be enforcedUse your service architecture to proactively enforce as much as possible (automated)Determine how other policies get enforcedDo not try to automate everything
Manual Enforceme
nt
Automated Enforceme
nt
Semi-automated
How to automate governance?
Use your service architecturePowerShellWrite custom codeUse third-party administration tools
DocAve by AvePoint
• Administration• Reporting• Compliance & Auditing• Storage Optimization• Data Protection• Content Management & Replication• Application Lifecycle Management• Migration
How DocAve can help
List Settings
Library Settings
List Settings
Site SettingsSite Settings
Site Settings
WebApp
Settings
Site Collection Settings
Site Collection Settings
Site Settings
Site Settings
Site Settings
Site Settings
Site Settings
Site Collection Settings
Site Collection Settings
WebApp
Settings
Central Admin
Site Settings
Library Settings
Site Settings
Too many setting pages…
Governance Automation
DashboardRequest
DelegatedFormsWorkflows & alerts
ImplementationPolicy templates applied to requests
InsightAuditReportingCustom metadata
top related