automate what you can, document what you can't and have the wisdom to know the difference

Automate what you can, document what you can’t and have the wisdom to know the difference

theUberGeekGirl.com Facebook.com/WestITpros

#MomOps #DevOps #MomOps #Kanban #Azure

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h"p://www.zazzle.com/grouchy+people+clothing  

Cutou"hecrap.com    

CommunicaWon  

When  you  come  to  work,  do  you  think:  

•  These are my people •  This is my tribe

h"p://en.wikipedia.org/wiki/Intensive_care_unit  

Extracorporeal  membrane  oxygenaWon  

h"p://old.pcrf.net/wp-­‐content/uploads/2011/06/IMG_0142.jpeg  

h"ps://drsvenkatesan.wordpress.com/tag/criWcal-­‐care-­‐medicine/  

h"ps://www.flickr.com/photos/yellowcloud  

communication trust

teamwork

precise  communicaWon  

h"p://blogs.hcpro.com/hipaa/wp-­‐content/uploads/2013/11/nurse-­‐phones-­‐ringing.gif  

Alert Fatigue

h"p://www.healthcareitnews.com/directory/alert-­‐faWgue  

effecWve  communicaWon  

h"p://nursingpage.blogspot.com/2011/09/therapeu9c-­‐communica9on.html  

Personal  Space  –  distance  people  prefer  in  interacWons    Four  Distances  1.  InWmate  –  physical  contact,  sensory,  heat,  smell  -­‐  threatening  2.  Personal  –  less  overwhelming,  1.5  c  3.  Social  –  4-­‐12c,  non  formal,  more  space  to  move  4.  Public  –  12c  +,    one  to  many,  teaching  

h"p://commons.wikimedia.org/wiki/File:Personal_Spaces_in_Proxemics.svg  

EffecWve  CommunicaWon  

h"p://nursingpage.blogspot.com/2011/09/therapeu9c-­‐communica9on.html  

 1.  Territorial  –  concepts  of  space  &  things  individuals  consider  theirs    2.  Roles  and  relaWonships  3.  Time  –  events  that  precede  and  follow  interacWons  4.  Environment  -­‐comfort,  safety  =  more  effecWve  communicaWon  5.  Aftudes  

h"p://www.camelcitydispatch.com/wp-­‐content/uploads/2012/10/tools_systems_thinking_iceberg.gif  

Communication tools: ICS Incident communications are facilitated through the development and use of a common communications plan and interoperable communications processes and architectures.

Unity of Command Common Terminology Management by Objective

Blamefree=confident  decisions  

CommunicaWons  -­‐  Tools  

Communica)ons:  precise  language  How  many  different  names  do  we  have  for    technology  arWfacts?      droplet,  vm,  node,  compute  engine,    machine,  box,  server,  metal    Script,  program,  code,  app,  module,  library    

CommunicaWons  Tools  •  Email  is  bad  

Trust  –  Clear  Goals  

High  trust  culture  

Credit:  @jezhumble  

Trust:  hire  good  people  (not  skillsets)  

h"p://imgoingtorockforyou.today/  

@hodgesdavidk  

Thank you! Jessica.Devita@microsoft.com @ubergeekgirl

• h"p://aka.ms/devops

•  h"p://aka.ms/devopsmva

• 

DevOps  Resources  

Date   Title   Speaker(s)  

Wed  @  1:30-­‐2:10p   Microsoc  Presents:    Chef  in  AcWon  on  Azure   Eugene  Chigirinskiy;  Kundana  Palagiri  

Thurs  @  1:15-­‐1:55p   PowerShell  from  the  Ground  Up   Jeffery  Snover  

Thurs  @  1:15-­‐1:55p   Automate  what  you  can,  document  what  you  can’t  and  have  the  wisdom  to  know  the  difference  

Jessica  DeVita  

Thurs  @  2:10-­‐2:5o   Windows  PowerShell  Desired  State  Config  (DSC)  for  Veteran  Chefs   Damien  Caro;  Steven  Murawski