[aiim16] information management - the technology doesn't matter

enterprises  have  been  trying  to  get  informa2on  management  

done  for  years  

you’re  looking  for  ways  to  increase    the  odds  of  success  

if  the  technology  

doesn’t  ma:er,  then  what  do  I  need  to  focus  

on?  

you  want  to  deliver    real  informa2on  management  

leverage  what  I  learned  suppor2ng  the  largest  crisis  response  to  date  

ensure  informa2on  integrity  by  controlling  the  taxonomy  

limit    choices:    

content  or  document  type  

align  prac2ces  with  business  use  cases  

policies  reinforce  behaviors  necessary  for  effec2ve  informa2on  

management  

keep  the  policy  simple…    less  than  2  pages!    

all  policies  &  best  prac2ces  were  reviewed  upon  

joining  and  annually  –  coaching  also  

create  an  informa2on    governance  council  

business  leaders  need    to  own  these  decisions  

establish  quarterly  business  stakeholder  briefings  

use  a  defined  implementa2on  

model  

engagement  models  ensure  consistent  customer  experiences  

design  an  organiza2on    model  which…  

supports  an  informa2on  management  

culture  

highly  recommend  an  informa2on  management  opera2ons  team  

make  sure  data  owners  are  

assigned  from    the  business  

define  process  and    procedures    which  drive    consistency  

make  sure  each  department    defines  their  IM  procedures  

procedures    for  inges2ng  informa2on  needs  to  be  defined  

how  to  make  this  work  in  your  organiza2on    

use  an  established  change  methodology  

pick  one  –  the  most  widely  used  is:  

communica2on  

training  

program  level  support  

invest  in  a    cer2fied  change    management    professional  

execu2ve  par2cipa2on    is  a  must  or  plan  to  fail  

?

make  it  fun  

let  the  games  begin…  

use  innova2ve  communica2on  methods  

keep  momentum  by  recognizing…  

Why  recognize?  

make  sure  execu2ve    sponsors  do  this  oKen  

create  visible    ways  of  recognizing    your  champions  

russ.stalters@geNnginforma2on.com    

geNnginforma2ondone.com  text  AIIM16  to  44222  and  will  send  you:  

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