accessibility & user experience - you can't have one without the other
Post on 22-Feb-2017
2.417 Views
Preview:
TRANSCRIPT
Accessibility & User Experience
Accessibility &User Experience:
You Can’t HaveOne Without the
Other
Accessibility & User Experience
Who Am I?
Accessibility & User Experience
What is UX?
The extent to which people (with
disabilities*) are able to
understand and use a product.
What is Accessibility?
How a person feels about and
interacts with a product
What does a UX practioner do?
What does an Accessibility advocate do?
Through research, advocacy and empathy, create
products that meet user expectations and needs
Accessibility & User Experience
Great Perspectives (And Challenges)...Reframing Accessibility for the Web (Anne Gibson) http://
alistapart.com/article/reframing-accessibility-for-the-web
“We can reframe accessibility in terms of what we provide, not what other people lack.”
“We seem to live in a world where the able-bodied among us are considered normal, and everyone else must strive to attain that level.”- I Am Not Broken: The Language of Disability, Bookworm Blueshttp://www.bookwormblues.net/2014/09/10/i-am-not-broken-the-language-of-disability/
Accessibility & User Experience
AccessibilityA Brief
Overview
Accessibility & User Experience
Some (Mis)Perceptions of AccessibilityAccessibility = just blindness
It’s just not a big enough % of our audience
“All of our users need to be able-bodied”
“Accessibility is just for government compliance”
“You can’t expect an experience to work the same for everybody.”
“It’s too difficult to make an application/web experience accessible”
Accessibility & User Experience
Disabilities...by the Numbers
People (all ages) with a
disability in the US:
12.1% (2012)
Those 21-64: 10.4%
Accessibility & User Experience
DisabilitiesMore Than
JustBlindness
Accessibility & User Experience
Vision Disabilities
Blindness
Poor Vision
Color Blindness
About 6.2% of people 15 and older experienced some level of difficulty with seeing, hearing, or
having their speech understood (2010 Census Bureau)
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Hearing Disabilities
Hard of Hearing
Deaf
About 6.2% of people 15 and older experienced some level of difficulty with seeing, hearing, or
having their speech understood (2010 Census Bureau)
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Motor Disabilities
Cerebral palsy
Muscular dystrophy
Arthritis
About 12.6% of people 15 and older had limitations associated with ambulatory activities of the
lower body including difficulty walking, climbing stairs, or using a wheelchair, cane, crutches, or
walker (2010 Census Bureau)
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Cognitive and Other Disabilities
Attention Deficit
Dyslexia
Seizures
About 6.3% of people 15 and older experienced difficulty with some kind of cognitive, mental, or
emotional functioning. (2010 Census Bureau)
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Environmental
Rooftop Displays
Poor Lighting
Multiple Interfaces
Accessibility & User Experience
UX TechniquesAnd Accessibility
Archetypes/Personas
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Example Users: Building Automation World
Poor Vision ColorBlindness Blindness
Hard of Hearing Deaf
Arthritis Motor SkillLimitations
Seizures
AttentionDeficit Dyslexia
Poor or Too Much
Lighting
Facility Operator?Service Technician?Security Guard?Security Operator?Case Investigator?Facility Manager?Director?CEO?Nurse?Teacher?
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Poor Vision ColorBlindness Blindness
Hard of Hearing Deaf
Arthritis Motor SkillLimitations
Seizures
AttentionDeficit Dyslexia
Poor or Too Much
Lighting
Facility Operator?Service Technician?Security Guard?Security Operator?Case Investigator?Facility Manager?Director?CEO?Nurse?Teacher?
Example Users: Building Automation World
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Poor Vision ColorBlindness Blindness
Hard of Hearing Deaf
Arthritis Motor SkillLimitations
Seizures
AttentionDeficit Dyslexia
Poor or Too Much
Lighting
Facility Operator?Service Technician?Security Guard?Security Operator?Case Investigator?Facility Manager?Director?CEO?Nurse?Teacher?
Example Users: Building Automation World
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Poor Vision ColorBlindness Blindness
Hard of Hearing Deaf
Arthritis Motor SkillLimitations
Seizures
AttentionDeficit Dyslexia
Poor or Too Much
Lighting
Facility Operator?Service Technician?Security Guard?Security Operator?Case Investigator?Facility Manager?Director?CEO?Nurse?Teacher?
Example Users: Building Automation World
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Poor Vision ColorBlindness Blindness
Hard of Hearing Deaf
Arthritis Motor SkillLimitations
Seizures
AttentionDeficit Dyslexia
Poor or Too Much
Lighting
Facility Operator?Service Technician?Security Guard?Security Operator?Case Investigator?Facility Manager?Director?CEO?Nurse?Teacher?
Example Users: Building Automation World
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Poor Vision ColorBlindness Blindness
Hard of Hearing Deaf
Arthritis Motor SkillLimitations
Seizures
AttentionDeficit Dyslexia
Poor or Too Much
Lighting
Facility Operator?Service Technician?Security Guard?Security Operator?Case Investigator?Facility Manager?Director?CEO?Nurse?Teacher?
Example Users: Building Automation World
Accessibility & User Experience
UX Techniques
And Accessibility
UsabilityTesting
Accessibility & User Experience
Usability Testing with Disabled Users
In-Person
Remote
Recruiting?
Accessibility & User Experience
AccessibilityTools
Don’t FightThe OS &Browsers
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Accessibility Tools
Accessibility & User Experience
World HeadquartersCincinnati, Ohio
Accessibility Tools
Contrast checkers
WCAG 2.0 Guidelines
Section 508 Checklist
WebAIM – www.webaim.org
Accessibility & User Experience
“People are people. They come in many shapes and forms and abilities. Computer interfaces are input
and output hardware. They help people communicate with software. Websites are software that help people accomplish their goals, regardless
of the hardware and software combination, regardless of the shapes and forms of their people.
That is accessibility.”Anne Gibson
Reframing Accessibility for the Web (A List Apart)
Accessibility & User Experience
Cheers!
Steve Grobschmidt
The Art of Web Accessibility (
www.theaccessibility.com)
Twitter: @sgrobschmidt
Email: steve@theaccessibility.com
Accessibility & User Experience
Image SourcesImages are author’s own unless noted below:
Slide 8- http://www.easterseals.com/sepa/our-programs/childrens-services/assistive-technology.html
Slide 11- http://www.ilrcsf.org/about/galleries/photo-gallery/
Slide 12-
http://uxmovement.com/content/6-surprising-bad-practices-that-hurt-dyslexic-users/
Slide 21- http://www.computerweekly.com/feature/Improve-usability-with-assistive-technology
Slide 22- http://www.interactiveaccessibility.com/services/usability-accessibility-testing
Slides 1 & 5– Got these from a free istockphoto account years ago
top related