abile dynamittpe
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Abile DynaMitt Personal edition Abile DynaMitt Personal edition
The Free Symbian client for Microsoft Dynamics CRM
Symbian^3and
S60 3rd + 5th edition
CRM 4.0and
CRM 2011
On premisesand
Hosted
Main Features and Benefits• Responsive, native C++• Works also disconnected• Compressed encrypted datacommunication• Can be installed by end user• Includes basic CRM functionality• Leverages device functionality (dictate notes, store images, phone call tracking, SMS tracking)• Personal+ edition supports large datbases
Personaland
Personal+
Personal available from OVI Store in December 2010,
Personal+ edition in Q1 2011
Two editions
Technical overviewTechnical overview
Mobile Device
Dynamics CRM server
Abile DataHub Service and Abile DynaSync
Mobile Device
Abile Data Hub Service
Abile DynaSync running in users personal laptop
Highlights• Responsive client, written in C++• Works also disconnected, local Symbian database• Compressed and encrypted device synchronization saves bandwith• Abile Proxy server stores encrypted data• No firewall configuration needed• No polling, Abile DynaSync uses ”heartbeat” to push only changed data to
the device• Battery friendly on device
HTTPEncrypted
Outbound HTTP Only
Encrypted and
compressed HTTP
Web Services
Supported functionalitySupported functionality
•Accounts•Contacts•Notes•Activities•Sales•Opportunities•Leads•Service•Cases
CRM Functionality
Personal edition/Personal+ edition• Personal edition is free Personal+ edition costs 20 €• Personal edition has predifined data filters• Personal+ edition has configurable data filters• Personal edition has fixed on device client settings• Personal+ edition allows for configuration of on device client settings
• Store images into database• Dictate notes• Record phone calls• Track phone calls• Send and track SMS• Send and track eMail
Also leveragesdevice functionality
Installation process
InternetAbileDynaS
ync
User searches CRM solutions from Nokia OVI store, finds Abile DynaMitt and downloads it to mobile device
After installation, Abile DynaMitt sends subscription information to Abile DataHub
Abile DataHub service sends eMail to end user containing a link to Abile DynaSync desktop software installation package
User downloads and installs Abile DynaSync desktop software to his/hers personal computer and syncronizes his/hers data to the mobile device
is ready for use
Easy to install•User can download and install application without IT involment• User is already authenticated
by outlook client to the server and is not required to enter his credentials again• User only needs to input his/hers eMail address, if using a device that supports destinations• If the device does not support destinations, then also access point is required
AbileDataH
ub
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