a conversation about real communication with phill & wendy ... · a conversation about real...

A conversation about REAL Communication

with Phill & Wendy Watmough

Suzy Webster and

Sarah Reed

My mum

A simple life story album

Based on “The Reminiscence Bump”

Our long-term memories are most

often triggered by sensory and

everyday things

Conversation trigger cards

=

Cards that connect with any age group

Our dementia conversation group ethos

All behaviour has meaning

voice and tone body language

All behaviour expresses feelings

We can only care for people

if we care about them

We can only care about them if

we know who they are.

That means knowing

where they’ve come from

The four essentials of communicating well

with people with dementia:

Reminiscence

Empathic engagement

Active listening

Life story

sarah.reed@manyhappyreturns.org

The four essentials of communicating well

with people with dementia:

Reminiscence

Empathic engagement

Active listening

Life story

sarah.reed@manyhappyreturns.org

Phill and Wendy Watmough

The Webster family

Thistle Farm

REAL Communication Works

toolkits for promoting

good relational care and

delivering wellbeing

for everyone’s benefit

sarah.reed@manyhappyreturns.org TWITTER SarahReed_MHR

SarahReed_MHR