2013 reputation economy

Introduction Introduction

For young people: this is history

Advice: study the sheets Why? It is about your business future and your skills for the

reputation economy

Chris Noordam May 2013

CMG CMG

CMG (Computer Management Group) was a consulting company focused on telecom and computing.

It was founded in 1964 and was acquired by Logica in 2002.

Some inspiring policies and practices

OUR VALUES

Building high-trust in relations(1)Building high-trust in relations(1)

HOW TO TRUST OTHER PEOPLE

Competence: select right staff Openness: inform how things are going Trustworthiness: give them responsibility Justice: know what their interests are

Building high-trust in relations(2)Building high-trust in relations(2)

HOW TO ENLARGE YOUR TRUSTWORTHINESS

Competence: stimulate education Openness: give feedback Trustworthiness: be incorruptable Justice: be a determined leader

OUR STAFF

Our most important staff policies(1)Our most important staff policies(1)

FAIRNESS & EQUALITY

Pay must be based on merit only Equal opportunities/equal benefits Step down if you cannot cope with the job No discrimination Unequal pay for unequal worth Promotion from within No status symbols Share ownership encouraged

Our most important staff policies(2)Our most important staff policies(2)

OPENNESS

Strong profitibility allow good staff above market pay Anyone can ask questions of anyone else in CMG Honest to others about strenghts and limitations People should not have to solve things on their own Communication as open as possible Open salaries in the company

OUR LEADERSHIP

CMG managementCMG management

No job descriptions Manager’s job is to change things Perfection is the enemy of the good Leadership by example Business like Teamplayer High standards bring high moral Define clear and limited tasks Best people promoted Strong personal commitment Respect our values

DOING BUSINESS

A CMG business managerA CMG business manager

Vision Relationship builder Inspiring people Entrepreneur; make things happen Business language (boardroom talk) Cooperates with collegues (team-driven) Long term relations; no quick wins Negociator

Your business profileYour business profile

Social presence Taking charge Proactive Understanding client’s business Add value to client Businesslike Strong personal commitment

TO SUMMARIZE

Shared economyShared economy

You are here to serve other people

Together we are strong

More info?More info?

http://en.wikipedia.org/wiki/CMG_(company)