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04/21/23 ITC Services & Projects 1
Information Technology Center (ITC)Services and Projects
Dr. Sadiq M. Sait, Director
King Fahd University of Petroleum & MineralsInformation & Communications Technology
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Overview of ITC Departments
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Recently Completed ITC Activities .. 1
Category Accomplishments & Status
Frame Agreement 2005 for Desktop Hardware
Academic & Administrative Application Support
Horizon Deployment in the Main Library
New desktop computers acquired include 800 notebooks and 1000 PCs, , printers, scanners etc. etc.Hardware deployed in academic/administrative departments, community colleges, smart classrooms and computing labs Replaced hardware relocated based on computing requirement criteria
Over 35 scientific & engineering applications on enterprise platformsUp to 65 applications & utilities deployed on the desktop Over 30 administrative applications on enterprise platforms
Production servers upgraded Continuous system administration & performance monitoring by a dedicated ITC team
04/21/23 ITC Services & Projects 4
Recently Completed ITC Activities ..2 Category Accomplishments & Status
New University Website
Computing Labs
Application Development & Deployment
Student Dorms Network
Academic & Administrative Application Support
Horizon Deployment in the Main Library
Latest Latest technologies used to enhance imagePowerful searchsearch capability & interfacedinterfaced with Faculty Information System
12 ITC General-Purpose & Departmental PC labs upgradedupgradedITC technical support for 44 departmental labs44 departmental labs including desktop image preparation, server applications and license manager deployment
Redevelopment/enhancements to Financial Resources Financial Resources SystemSystem & Human Resources SystemHuman Resources SystemDevelopment of Student Mail Desk SystemStudent Mail Desk System for snail mail, Student Services System Student Services System & Computer Allowance Computer Allowance (CAC) Workflow (CAC) Workflow systemConversion of all legacy systems as web-enabled web-enabled applicationsapplications using WebSphere/Java platform
Over 1100 1100 student computers currently connected Support for 2204 2204 fast Ethernet nodes (100 Mbps)
04/21/23 ITC Services & Projects 5
Making IT Happen – Some Interesting Stats
Academic courses currently managed mainly on WebCT 600
Training man days conducted for the university community this year 1200Network nodes added to the university network this year 665
Total Number of Email accounts 14,381 (8,500 in 2000)
Total Number of Internet accounts 14,695 (9,500 in 2000)
Email messages processed every day this year 39,612 (4,500 in 2000)
Email data processed per day this year 3.4GB (400MB in 2000)
Total Number of PC Labs inside campus 52
Computers available to students in labs & student dorms 2600
Student to available institutional computer ratio 3.43
Hardware and cabling service jobs handled every month 184
Software troubleshooting & installation requests processed monthly 350
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Towards a Technology Campus:
ITC has taken many steps to redefine the way information is
being delivered utilizing the latest computing and communication technology. Major projects completed:
Wireless Campus University Laptop Program Web-enabled Applications University Website – Look, Feel, and Technology Enhancements
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Wireless Network @ KFUPM
Largest university Wi-Fi network in the region Wide coverage including
38 academic buildings Student activity areas and outdoor areas included for
ubiquitous coverage between important buildings Access Points - building blocks of wireless
network 314 access points already deployed
Augmentation planned with WiMax deployment to cover entire outdoor campus
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Wireless Network – Technology Overview
Wireless Specifications IEEE 802.11a/g standard Uses available/unlicensed 2.4/5 GHz ISM Band Provides higher data rate (up to 54 Mbps) Backward compatible to IEEE 802.11b
Technology Features Scalable Enterprise Solution Designed for Mobile WLAN users, PDAs, Wireless IP
Phones Highly Secure Enterprise Network Management
State-of-the-Art Equipment from Cisco
Cabling/Connectivity Model Diagram
Cisco 6509
CORE Switch-1 CORE Switch-2
Bldg-14(ITC)
Cisco 3550-T
UTIL
STAT
DUPLX
SPEED
SYSTEM
RPSMODE
CATALYST 3550
1 2 3 4 5 6 7 8 9 10
11
12
UTILSTAT
DUPLEXSPEED
SYSTEMRPS
CATALYST 35503
4
5
6
7
8
9
10
11
12
1
2
15
16
17
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19
20
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23
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13
14
1 2
Cisco 3550-12T
Cisco 3560Inline Power SwitchRJ-45 Modular
AccessPoint
7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 241 2 3 4 5 6
CHAMPSYSTEM 8
31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 4825 26 27 28 29 30
Patch Panel(Existing)
Cisco 6509
10
00
-Ba
se
T
Up
lin
k
Drop Cable (3 ft)
WLSMWLS
M
Patch Cord (5 ft)
Firewall for the WirelessNetwork VLANs
10
00
-Ba
se
LX
Up
lin
k
10
00
-Ba
se
LX
Up
lin
k
Uplink Cable to AP
RFP: Wireless LAN Infrastructure for KFUPM CampusBusiness Confidential
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Utilization Statistics Current utilization statistics
More than 300 users using wireless LAN currently
On an average 30-50 concurrent users access from different locations
Projected utilization by end of semester 052 4000 wireless LAN users 500 concurrent users
Rapid increase expected in current semester based on laptop deployment and awareness campaigns
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Future with Wireless Planned extension with WiMAX
objective is to cover the entire campus WiMAX will be integrated with current WiFi
infrastructure faculty and students will be able to use wireless
applications everywhere, not only inside buildings Advanced PDAs, special units for RFID & barcode for
specialized inventory and tracking applications Wireless LAN - Voice over IP (VoIP)
SIP & H.323 Clients Wireless IP Phones Free mobile communication using PDAs
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University Laptop Program Overview
Strategic university plan to enhance mobile computing infrastructure
Compliments the deployment of wireless network across all academic buildings
State-of-the-art technology campus with facilities at par with best campuses
Laptops and the wireless network help improve academic programs
Faculty has enhanced support for eLearning technologies inside classrooms and everywhere
Effective teaching methods and learning experiences
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Laptop Selection
Selection criteria included Desktop replacement category with native wireless support Standard benchmark and number crunching tests (pi to 2 million
decimal places) Entry-level or low-priced models not considered 3-year full onsite hardware replacement warranty
Advanced model as desktop replacement Docking station interface to desktop Connection to desktop LCD monitor, local printers & other devices
such as scanners etc. Selected laptop model unavailable previously in the region
04/21/23 ITC Services & Projects 15
University Laptop Program Deployment
University Faculty Laptop Program Advanced Notebook and Docking Station Desktop experience while in Office 350 faculty members have been assigned
notebooks in 051 alone Student Laptop Program
ICDL qualification ensures notebook usage and competency of students
Delivered directly at KFUPM and “ready to go” KFUPM stands behind the program
HP Notebook
Laptop & Docking Stations - Base Configurations
NC 8230
HP Docking Station
PA 287A Pentium M 1.86GHZ, 2 MB Cache
15.4” SXGA+ display
ATI Radeon X600 (64MB)
512 MB RAM (1 DIMM)
80 GB Hard drive
Wireless, 10/100/1000 Ethernet, Bluetooth, 56k Modem
DVD/CD-RW
3 year warranty and premier level service
Advanced docking station
Multi Bay II bay supports 80GB HDD, DVD+/-RW, DVD/CD-RW & DVD-ROM
Express Card slot
Ethernet & modem pass-through
6 USB 2.0 ports,2 PS/2 ports for mouse & keyboard
Serial & parallel connectors
S-Video, VGA, DVI & audio ports
Ongoing University Laptop Program
December January February March April May July June AugustNovember
Notebook Deployment Schedule
Frame Agreement Signed
Faculty (PhD) Laptops Deployed
ICDL Students (1) Notebooks
Deployed
Faculty (incl. Insts & Lecs.)
Laptops Deployed
ICDL Students (2) Notebooks Deployed
All Faculty Covered
October
04/21/23 ITC Services & Projects 18
Web-Enabled New Applications Student Payroll System
Integrated LDAP student authentication and user authorization roles
Integration with Student Information System Monthly salary reports for students Online for Loan Request Applications for students Student Payroll can be run directly from the web Accounting Department can view online reports for
student salaries Integration with Security and Traffic Violation
System
04/21/23 ITC Services & Projects 19
Web-Enabled New Applications NAAS©EmployeeSelfCare™ Integrated LDAP authentication KFUPM Faculty & Staff update own non-critical data
Addresses Dependents Passports
Employees can view their critical data & report anomalies
Education Vacation accrued Evaluation (Last 3 yrs) Name/Arabic Name Birth date Job title (s) College and department
Govt. ID/Tabiyah number Grade Pay Check Phone Bills
04/21/23 ITC Services & Projects 20
KFUPM On The WebNew Look and Feel
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KFUPM On The WebMain Features
The ITC plans to unveil KFUPMs' brand-new website in order to present it to users with a “New look and feel", while improving its overall usability and accessibility.
The new look gives the website an updated, professional interface and the reorganization makes the site easier to navigate.
The new web site offers information to all users within and outside the university about the services and resource in the Campus.
04/21/23 ITC Services & Projects 22
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KFUPM On The WebFaculty Information System (FIS)
One of the major strengths of the new website is the introduction of a new FIS (faculty information system) Faculty profiles details the biography research interests publications etc.,
04/21/23 ITC Services & Projects 24
KFUPM On The Web
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KFUPM On The Web Search Engine
The new website has a search feature that integrates with the worlds most famous search engine, i.e., Google Search. This improvement allows users to search for web pages without the navigational ability normally required or the need to rely on hand written links
The search engine also allows users to search the KFUPM telephone directory, the library catalog and the World Wide Web.
04/21/23 ITC Services & Projects 27
KFUPM On The Web
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Users & Access
Internal users of all three types (Students, Faculty and Staff) can access resources and information under their respective sections directly from the main page
Websites for Deanships, Centers and Administrative departments are accessible from a new Administration section, while academic departments can be found under a new Academic Programs section.
04/21/23 ITC Services & Projects 30
KFUPM On The Web
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Arabic / English Website
The website is bilingual (English/Arabic) to serve the university website information for national and international users.
Users can switch between the Arabic and English websites at any time using a link at the top of the page.
04/21/23 ITC Services & Projects 34
KFUPM On The Web
04/21/23 ITC Services & Projects 35
ITC Projects – Status: Ongoing .. 1
Wireless Computing 38 academic buildings fully wireless zones by end of January 2006 Increased utilization through deployment of 800 notebooks
Enterprise Database Implementation New design to integrate legacy databases Cleansing of data to enhance data accuracy Preparation for data migration in Project Raed
Document Management System (DMS) Implementation Acquiring Advanced Workflow to support current DMS Procurement of high-end DMS-enabled scanners for all departments
Community College Support Continuous server & desktop hardware acquisition support at Hail,
Dammam & Hafr Al-Batin Total deployment & management of computing services at Dammam
Community College
04/21/23 ITC Services & Projects 36
ITC Projects – Status: Ongoing .. 2
Server Consolidation Rack-based Enterprise & Blade Servers to replace more than 60
scattered old servers Capacity enhancement to improve performance of critical systems Staggered acquisition to maintain state-of-the-art hardware for future
implementations including ERP Online Help Desk, Change Management & IT Assets Management
Enhanced accountability to improve services Clear guidelines and aggressive changes to process hardware & software
requests Intensive effort to streamline IT Assets ownership
Network & Systems Management Advanced implementation for continuous monitoring and detection of
network & systems failures Strategy to implement zero downtime for networks and systems
04/21/23 ITC Services & Projects 37
The Future@ITC .. 1
KFUPM Portal Institutions of higher-education collaborative portal uPortal adopted for
implementation Standards-based JSR-168 portlets Easier interface with Oracle & Student portals
Extended Mobile Campus WiMAX is a standards-based wireless technology that provides high-throughput
broadband connections over long distances WiMAX-based extensions to create a digital university campus with better bandwidths
for e-learning Intel plans WiMAX enabled notebooks by third quarter 2006
High Performance Computing (HPC) Two 24-processor Unix-based servers and an 8-CPU cluster currently operational Implementation of a large HPC facility to support advanced research planned Clusters of PCs also available for Research
Awareness for Faculty/Administration Intensive program planned
04/21/23 ITC Services & Projects 38
The Future@ITC .. 2
Curriculum Delivery Systems Enhancements Planned deployment of Centra to enhance WebCT Enhanced course content management
The Raed Project Intensive preparation for required IT Support Enterprise database design and implementation Building required IT competencies for successful deployment
Enterprise Storage & Backup Enhanced online storage for users NAS (network-attached storage)
and SAN (storage area networks) systems Backup of all critical desktops planned
IT Security Security plan to ensure high security for existing and planned
systems ADSL security plan for faculty housing network
04/21/23 ITC Services & Projects 39
Thank you
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