06 th april 2012 backroom improvement ～ double deck trolley operation ～

06th April 2012

Backroom Improvement ～ Double Deck Trolley Operation ～

2

Action1.Implement Double Deck Trolley operation2.Control ordering3.BR and loading bay management

Go live

Mar 2012

Backroom ImprovementBackroom Improvement

ObjectiveTo increase sales and GP from normal item

Target figure50% reduce back room inventory

To Implement Double Deck TrolleyTo Implement Double Deck Trolley

Target

1. To set up back room layout.2. To set up rules and regulation and educate staff.3. To set up new operation process flow. (change working way)4. Store manager to monitor the progress.※Store manager leadership is necessary in order to be successful.

Store operation

Div20&Div21 1st half 2011No Item Current1 Inventory 147mil

2 TOD 62days3 Loss 2.1%

(9.5mil)

2nd half 2012Target figure

125 mil (50% BR stock)

48 days1.0%

(4.3mil)

Improvement22 mil

14 days1.1%

(5.2mil)

50% Reduction in BR inventory▼

Reduction of 20 Million

3

Target Inventory – GMS Store Target Inventory – GMS Store

as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory

Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245

SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060

AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668

MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296

DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571

4

Target Inventory – GMS StoreTarget Inventory – GMS Store

as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory

Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245

SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060

AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668

MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296

DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571

as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory

Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245

SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060

AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668

MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296

DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571

5

Target Inventory – MaxValuTarget Inventory – MaxValu

as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory

Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245

SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060

AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668

MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296

DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571

as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory

Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245

SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060

AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668

MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296

DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571

6

1.High inventory at back room and loading bay.

3.Can’t recognized merchandise by SKU in gondola at BR.

Current Status (Grocery and Non Food)Current Status (Grocery and Non Food)

4.Fail to replenish. /delay replenish.

5.Difficult to order. Can’t count qty in BR and can’t get proper sales qty.

2.Can’t use loading bay, and unloading at outside loading bay.

Damaged, Expired PA ZERO

1)It takes time to find merchandise.2)Many steps from receiving ~ stage ~ replenish.

1)No ordering 2)Duplicate ordering

1)DC lorry has long waiting time. Can’t make delivery schedule. 2)Receiving out from CCTV. Loss from loading bay.

7

Loading bay condition

To Be ConditionTo Be Condition

Staging area(keep CR)

Receiving area

8

Passage way

To Be ConditionTo Be Condition

9

Operation•CR•Pallet•Trolley

BR stock

To Be ConditionTo Be Condition

Visibility of merchandise

10

Improvement Cycle Flow Improvement Cycle Flow

11

CR Management

Improve BR Condition

Speed Up

Replenishment

On-TimeDelivery

Accurate Ordering

1.CR Loss2.BR Loss3.OOS4.High Inventory5.No window time delivery

1

2

34

5

IMPROVESALES

&GP

12

Double Deck Operation Expected ResultDouble Deck Operation Expected Result

2. Improve replenishment TIME

3. Minimize no replenish

4. Eliminate no ordering and duplicate ordering

5. Minimize PA ZERO at BR (Damaged and expired)

1. Reducing the operation flow

By improving the visibility of merchandise

13

Action planAction plan

Store

Merchandising

1.Control promotion ordering Qty and delivery timing.2.Immediate action for promotion balance.3.Improve supplier delivery ratio.

SCM

1.Making delivery schedule by store.2.Set up standard BR and loading bay layout.

1.Set up Double Deck Trolley operation. (Layout & education)2.Implement ordering meeting by store.3.Set up new ordering method. 4.Follow schematic plan.5.Immediate action of PA ZERO and GRN.6.Making progress report.7.Complete receiving within 45min for DC lorry.

14

Inventory progress report3-Apr 10-Apr 17-Apr

Group Department Dept. Budget Actual % Actual % Actual %1 Confectionary 150,000 271,363 181% 0% 0%2 Nutritious Food 255,400 623,883 244% 0% 0%

38 Beverage 150,000 346,658 231% 0% 0%501 Snack 100,000 103,714 104% 0% 0%502 Seasonal 600 1,081

656,000 1,346,699 205% - 0% - 0%

3 Seasoning 127,000 166,380 131% 0% 0%4 Materials 211,000 168,682 80% 0% 0%5 Beer 22,000 83,764 381% 0% 0%

360,000 418,826 116% - 0% - 0%

201 Process 1

202 Prosess 2

OOS progress report3-Apr 10-Apr 17-Apr

Group Department Dept. Target Actual % Actual % Actual %1 Confectionary 3 0% 0% 0%2 Nutritious Food 5 0% 0% 0%

38 Beverage 3 0% 0% 0%501 Snack 2 0% 0% 0%502 Seasonal 0

13 - 0% - 0% - 0%

3 Seasoning 3 0% 0% 0%4 Materials 4 0% 0% 0%5 Beer 0 0% 0% 0%

7 - 0% - 0% - 0%

201 Process 1

202 Prosess 2

Making Report on every Monday(Sunday closing)

Double Deck Trolley – Inventory Progress ReportDouble Deck Trolley – Inventory Progress Report

15

Long Trolley

Containner

Qty 40feet1016 QB 100 100 A 20t 1 W22 28-May1019 SPC 100 100 B 20t 1 W22 28-May1009 TU 100 100 C 20t 1 W21 4-Jun1010 PJ 100 100 D 20t 1 W21 4-Jun1025 RWG 100 100 E 10t 3 W21 4-Jun1023 MC 50 50 E 10t 1 W26 25-Jun

550 5 -Total 7

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Jun-12

Long Trolley

Containner

Qty 40feet1026 IPH 18 100 100 A 20t 1 0 W9 27-Feb

100 1 -

Feb-12

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Total 6

Long Trolley

Containner

Qty 40feet1008 BP 100 150 B 10t 2 W12 19-Mar1001 TM 100 150 C 10t 2 W12 19-Mar1018 BT 150 150 A 20t 1 W13 26-Mar1020 AU2 100 100 B 10t 2 W13 28-Mar3001 DD 20 20 B 4t 1 W13 28-Mar3005 DPC 30 30 B 4t 1 W13 28-Mar

300 2 -

1

Mar-12

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Total 5

Long Trolley

Qty1014 CS 100 100 10t 2 W14 2-Apr1005 BBK 100 100 10t 2 W14 2-Apr1017 BS 100 100 10t 2 W14 2-Apr1003 WM 100 100 10t 2 W16 16-Apr3004 PA 20 20 4t 1 W16 16-Apr3003 KK 20 20 4t 1 W16 16-Apr1023 MC 100 100 10t 2 W17 24-Apr1015 TE 100 100 10t 2 W17 24-Apr1011 MP 100 100 10t 2 W17 24-Apr1012 S2 100 100 10t 2 W18 30-Apr1001 TM 50 10t 1 W18 30-Apr1022 BM 150 150 20t 1 W18 28-Apr

1040 -

Apr-12

CodeStore name

1st Qty

Total 16

Lorry size

Lorry qty Delivery schedul

Long Trolley

Qty1007 MV 100 100 10t 2 W19 7-May1002 MLK 100 100 10t 2 W18 4-May1006 IPH 100 100 20t 1 W19 4-May1013 TC 150 150 20t 1 W20 14-May1021 BI 150 150 20t 1 W20 14-May1004 BU 150 150 4t 5 W21 21-May

750 -

May-12

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Total 12

Double Deck Trolley – Setup Phrase Double Deck Trolley – Setup Phrase

Preparation

Delivery

Operation(On-Going)

16

Double Deck Trolley – Organization Double Deck Trolley – Organization

StoreTeam

HQTeam

MMD Dept

Admin Dept

Foodline Dept

SCM Dept

SOS Dept

DDT project team

Merchandising Dept

Organization

Store Manager

Layout, Operation process, Inventory Control

FIFO sticker, Loading bay, Passageway,

Inventory Report

Make Line, Fixed asset (DDT Loss)

17

Double Deck Trolley – (1) Meeting & IntroductionDouble Deck Trolley – (1) Meeting & Introduction

Venue Each respective store involved

Attendee

• Store - Store Manager *(Leader) - Admin Manager - Foodline Manager *(Key Person) - Grocery Division Leader & GL - MMD Manager & Officer *(Note Take) • HQ - SOS Department - SCM Department

Date 1 Month before delivery date

Agenda• Introduction of trolley• Schedule and planning

Meeting & Introduction

Implementeation schedul plan Start End 4W 3W 2W 1W ☆ 1W 2W 3W 4W1 Meeting & Introduce LT operation 4W 4W2 Study at nearest store 4W 4W3 Confirm Dept. to implement 4W 4W4 Planning no. of long trolley by category 4W 3W5 Confirm BR layout 4W 2W6 Support pairing store to implement 2W 2W

18

Double Deck Trolley – (2) Training @ Nearest StoreDouble Deck Trolley – (2) Training @ Nearest Store

Rawang

Klang Valley

Bandar Puchong

Study @ Nearest Store

19

Double Deck Trolley – (3) Set Department to ImplementDouble Deck Trolley – (3) Set Department to Implement

Beverage

Confectionary

FOODLINE

Grocery/Nonfood Division

Set Department to Implement

All Grocery/Non food

1st Batch

2nd Batch

20

Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout

LAYOUT

Overall floor layoutCurrent and New

Detailed section layout

•Entrance of SL/BR•Location of loading bay•Location of backroom by department•Location of department inselling floor

•Detailed numbers of DDT parkinglot•Detailed of measurement of eachpassageway

Perishable

Confectionary

Nutritious

Beverage

HBC

Lift

MMD Bay1 Bay2 Bay3

Oil

Rice

Rice Super Saver

Liquor

Noodle

Produce

MeetFish

D&D

HBC

D&D

Oil Confectionary

Rice Beverage

1234567891011

212223242526272829

3031323334353637383940

6.0m

8.0m

Beverage

21

MMD Office

Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout

SellingFloor

PalletPalletPromo

1. Passageway -Main passageway -Sub passageway

2. Cage Category Item (Milk Powder, Liquor & HBC)

3.Setup 3 Type: - Pallet Item - Promotion Item - Normal Item

1617

18

19

20

21

22

23

24

25

26

27

28

29

3031

3233

34

35

36

37

38

39

40

7654321

141312111098

15

4142

43

44

45

46

47

4849

5051

52

53

54

55

56

57

58

Cage Category

- Milk- Liquor

HBC

LoadingBay

22

Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout

Keep PassagewayClear 1.8 m

PassagewayAlert Sign

Painted on the floor

Minimum 1.8 m

23

Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout

Fast Moving Item

Normal Moving Item

100 Plus 1.5LCoke 1.5L

JS Mineral Water 1.5L

Promotional Item

Promotion Indication, rules,

period24

Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout

1. DD Trolley:- Fast moving category nearest selling floor entrance [Zone A]

Example:

Trolley No. 1:- Distance with selling floor entrance <5m- Frequency replenish daily >3 times

Trolley No 31:- Distance with selling floor entrance >5m- Frequency replenish daily <3 times

SellingFloor

123

Zo

ne

A

ZoneD

MMD Office

Zone C

Zone B

1617

18

19

20

21

22

23

24

25

26

27

28

29

3031

3233

34

35

36

37

38

39

40

7654321

141312111098

15

4142

43

44

45

46

47

4849

5051

52

53

54

55

56

57

58

Cage Category

- Milk- Liquor

HBC

LoadingBay

Cage Category

- Milk- Liquor

HBC

PalletPalletPromo

25

Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label

26

Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label

Trolley No. 1SOYA BEAN

1 Liter

Trolley No. 2SOYA BEAN- 6 X 325 ml

- Bottle

Based on Category

2 Gondola = 1 Category

NOT necessary1 Gondola/Trolley

1 2

27

Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label

Fast Moving Item

Item Code

DDT3 UNIT

for Replenish

28

Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label

29K

eep

Pas

sag

eway

Cle

ar 1

.8 m

Kee

p P

assa

gew

ayC

lear

1.8

m

JS Mineral WaterCoke 1.5L

DDTNo. 23

DDTNo. 24

DDTNo. 25

PALLETNo. 23

PALLETNo. 24

PALLETNo. 25

Double Deck Trolley – (6) Prepare Indication SheetDouble Deck Trolley – (6) Prepare Indication Sheet

Setting1.Brand2.Itemized

30

Double Deck Trolley – (6) Prepare Indication SheetDouble Deck Trolley – (6) Prepare Indication Sheet

A4 Paper Color

Beverage GroupYELLOW

Coffee GroupPINK

Snack GroupDARK GREEN

*Other colors for the other category shall be confirmed later by SOS Dept.31

Chocolate GroupLIGHT GREEN

All Process 2BLUE

Pet Food/Air FreshenerParty Goods & Insecticide

PURPLE

Cleaning GroupORANGE

Frozen & Chiller GroupWHITE

- GROCERY - - NON FOOD - - D & D -

Double Deck Trolley – (6) Prepare Indication SheetDouble Deck Trolley – (6) Prepare Indication Sheet

1. Slide in indication sheet from top

2. Punch hole using hole puncher

3. Attach cable tie through trolley’s handle

32

Double Deck Trolley – (7) Keep Empty CartrackDouble Deck Trolley – (7) Keep Empty Cartrack

Heavy Duty Shelf Empty Cartrack Double Deck Trolley

Maximum up for 2 week

On DDT Delivery DayBefore DDT Delivery Day

1 Cartrack = 2 DDT

33

Double Deck Trolley – (8) Transfer Merchandise to CartrackDouble Deck Trolley – (8) Transfer Merchandise to Cartrack

Store email the period & quantity Inform SCM Dept

34

ReduceUnnecessary

Item

Double Deck Trolley – (9) Inventory Mgmt – PA, GTN, GRNDouble Deck Trolley – (9) Inventory Mgmt – PA, GTN, GRN

Merchandise

Good Condition Bad Condition

PA ZeroInventory Level

Keep inside emptycartracks

Overstock

Normal inventorylevel

GRN / Clearance / control ordering

35

Double Deck Trolley – Expected Condition Before DeliveryDouble Deck Trolley – Expected Condition Before Delivery

36

Sample of draftDDT parking lot

before delivery dayof

Double Deck Trolley

Double Deck Trolley – Setup Phrase Double Deck Trolley – Setup Phrase

Preparation

Delivery

Operation(On-Going)

37

Double Deck Trolley – (12) Support Pairing StoreDouble Deck Trolley – (12) Support Pairing Store

38

Double Deck Trolley – (12) Support Pairing StoreDouble Deck Trolley – (12) Support Pairing Store

39

Double Deck Trolley – (13) Receiving DDTDouble Deck Trolley – (13) Receiving DDT

Long Trolley

Containner

Qty 40feet1016 QB 100 100 A 20t 1 W22 28-May1019 SPC 100 100 B 20t 1 W22 28-May1009 TU 100 100 C 20t 1 W21 4-Jun1010 PJ 100 100 D 20t 1 W21 4-Jun1025 RWG 100 100 E 10t 3 W21 4-Jun1023 MC 50 50 E 10t 1 W26 25-Jun

550 5 -Total 7

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Jun-12

Long Trolley

Containner

Qty 40feet1026 IPH 18 100 100 A 20t 1 0 W9 27-Feb

100 1 -

Feb-12

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Total 6

Long Trolley

Containner

Qty 40feet1008 BP 100 150 B 10t 2 W12 19-Mar1001 TM 100 150 C 10t 2 W12 19-Mar1018 BT 150 150 A 20t 1 W13 26-Mar1020 AU2 100 100 B 10t 2 W13 28-Mar3001 DD 20 20 B 4t 1 W13 28-Mar3005 DPC 30 30 B 4t 1 W13 28-Mar

300 2 -

1

Mar-12

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Total 5

Long Trolley

Qty1014 CS 100 100 10t 2 W14 2-Apr1005 BBK 100 100 10t 2 W14 2-Apr1017 BS 100 100 10t 2 W14 2-Apr1003 WM 100 100 10t 2 W16 16-Apr3004 PA 20 20 4t 1 W16 16-Apr3003 KK 20 20 4t 1 W16 16-Apr1023 MC 100 100 10t 2 W17 24-Apr1015 TE 100 100 10t 2 W17 24-Apr1011 MP 100 100 10t 2 W17 24-Apr1012 S2 100 100 10t 2 W18 30-Apr1001 TM 50 10t 1 W18 30-Apr1022 BM 150 150 20t 1 W18 28-Apr

1040 -

Apr-12

CodeStore name

1st Qty

Total 16

Lorry size

Lorry qty Delivery schedul

Long Trolley

Qty1007 MV 100 100 10t 2 W19 7-May1002 MLK 100 100 10t 2 W18 4-May1006 IPH 100 100 20t 1 W19 4-May1013 TC 150 150 20t 1 W20 14-May1021 BI 150 150 20t 1 W20 14-May1004 BU 150 150 4t 5 W21 21-May

750 -

May-12

CodeStore name

1st QtyLorry size

Lorry qty Delivery schedul

Total 12

*Confirmed delivery date shall be advised due to shipping progress40

Double Deck Trolley – (13) Receiving DDTDouble Deck Trolley – (13) Receiving DDT

Admin Manager

Fixed Asset Tagging

41

Double Deck Trolley – (13) Receiving DDT – Definition Double Deck Trolley – (13) Receiving DDT – Definition

DoubleDeck

Trolley

MiddleShelf

BottomShelf

Short nameDDT

Maximum 100KG

Maximum 300KG

42

Double Deck Trolley – (13) Receiving DDT – Definition Double Deck Trolley – (13) Receiving DDT – Definition

Front side Rear side

*Have break pedal

*HaveCategory

Label

AEON Kuantan - 8

PET 1.5 L

AEON Kuantan

Store: 1031Trolley No: 8

*HaveTrolley Label

43

Double Deck Trolley – (14) Set Up Indication SheetDouble Deck Trolley – (14) Set Up Indication Sheet

44

Double Deck Trolley – (17) Confirm Final LayoutDouble Deck Trolley – (17) Confirm Final Layout

Minimum gap must be 1.4 meterfor passageway

&turning radius1.4m

45

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

Sample of trolleyparking lot

@ Bandar Puchong

46

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

1 2 31 2 3

Numbers painted REDon the floor

Line painted YELLOWon the floor

Parking line suggested using permanent paint on the floor instead

of sticker

47

142 cm

9

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

1 parking lot ≈ 0.71m2 / 7,100cm250 cm

38 cm

Thickness of yellow line = 6 cm

Number centeredon the floor

6cm

6cm

142 cm

48

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

49

Sample 1

Parking lots in straight shape

2-way traffic flow

Maintain passageway

1 2 3 4 5 6 7 8 9 10 11 12

Kee

p P

assa

gew

ayC

lear

1.8

m

Kee

p P

assa

gew

ayC

lear

1.8

m

13 14

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

50

981 2 3 4 5 6 7

Sample 2

Parking lots in slanting shape

Reduced trolley number

Maintain passageway

Kee

p P

assa

gew

ayC

lear

1.8

m

Kee

p P

assa

gew

ayC

lear

1.8

m

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

51

Sample 3

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XX

XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXX

Kee

p P

assa

gew

ayC

lear

1.8

m

Kee

p P

assa

gew

ayC

lear

1.8

m

Parking lots in cage type

Maintain passageway

12

34

56

7

89

10

11

12

13

14

Cage remains

Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor

52

Sample 4

Kee

p P

assa

gew

ayC

lear

1.8

m

Kee

p P

assa

gew

ayC

lear

1.8

m

Parking lots in cage type

Maintain passageway28

Cage removed26 2725 3230 3129 3634 3533

42 31 86 75 1210 119

131415161718192021222324

Double Deck Trolley – Setup Phrase Double Deck Trolley – Setup Phrase

Preparation

Delivery

Operation(On-Going)

53

Double Deck Trolley – Conventional (Old) Process FlowDouble Deck Trolley – Conventional (Old) Process Flow

DC Store

Receiving

Replenish

Stack to BR

Cart Rack Long Trolley BR Shelf

Long Trolley

1 2 3Currentprocess

DC delivery

Cart Rack

Check replenish item

Store

Selling floor

4

4

To find replenish item

5

Transfer to trolley

6 7

BR Shelf Long Trolley

Stack to BR

BR Shelf

FIFO

54

Double Deck Trolley – New (Improved) Process FlowDouble Deck Trolley – New (Improved) Process Flow

Store

Receiving

Cart Rack Use reserve /transitDDT

Permanent DDT

Convert to Fixed DDT/ set by category (BR)

1 3

NEW PROCESS

DC delivery

2

ReplenishConvert to LT

DDTCart Rack

DC

Stand by reserve DDT

Complete replenish everydaySet up replenish rules(Minimum 1time replenish per DDT)

55

Double Deck Trolley – New (Improved) Process FlowDouble Deck Trolley – New (Improved) Process Flow

Fixed parking location

Keep at BR

4 5

FIFO Sticker

Attached FIFO sticker every Monday morning

6

Clearance

Bring all DDT to selling area and check 100% by Line staff

Monday 2:30pm-5:00pm

-Review ordering result,-To check aging,

Attached the FIFO sticker by MMD responsibility

Replenish by staff-Check OCW job quality-To find out of schematic-To find unnecessary item(Damaged, end promotion (GRN),Expired)

56

Double Deck Trolley – Sample RA/Staff AllocationDouble Deck Trolley – Sample RA/Staff Allocation

Staff 1

57

DDT No. 001 015LANE No. 1

Staff 2 LANE No. 2 DDT No. 016 030

Staff 3 LANE No. 2 DDT No. 031 040

Staff 4 LANE No. 3 DDT No. 041 055

Staff 5 LANE No. 4 DDT No. 056 061

Staff 6 LANE No. 5 DDT No. 062 068

Staff 7 LANE No. 6 DDT No. 069 073

Staff 8 LANE No. 7 DDT No. 074 078

Staff 9 LANE No. 8 DDT No. 079 090

Using Kawajun Using DDT

Double Deck Trolley – FIFO Sticker Double Deck Trolley – FIFO Sticker

Right hand side of the DDT

Every Monday

Must complete 100%

58

FIFO from top to bottom

Double Deck Trolley – Operations Double Deck Trolley – Operations

Location Layout

Parking Lot Number

Arrangement by SKU

Replenish by Trolley No

59

Loose Item on Top

Double Deck Trolley – Safety HandlingDouble Deck Trolley – Safety Handling

Must always in BRAKE ONcondition

Only BRAKE OFF when navigating the

DD Trolley

60

Double Deck Trolley Setup – Rules & RegulationsDouble Deck Trolley Setup – Rules & Regulations

Must NOT higher than the handle height level

X

- Middle Shelf height - beverage, oil,

- Weekly Cleaning Schedule

61

Double Deck Trolley – Store OperationsDouble Deck Trolley – Store Operations

Do not PUSH when navigatingexcept when parking the

Double Deck Trolley (DDT

Always PULL when navigating theDouble Deck Trolley (DDT)

62

X

Double Deck Trolley – Store OperationsDouble Deck Trolley – Store Operations

Middle shelf MUST ALWAYS TAGGED onto the handle’s of the

Double Deck Trolley (DDT

DO NOT REMOVE the middle shelf at any time from the

Double Deck Trolley (DDT)

63

X

Double Deck Trolley – Store OperationsDouble Deck Trolley – Store Operations

Merchandise ARRANGED BY SKU in theDouble Deck Trolley (DDT

NOT ARRANGED BY SKU in the Double Deck Trolley (DDT)

64

X

Double Deck Trolley Setup – Warranty, Defect etc.Double Deck Trolley Setup – Warranty, Defect etc.

Standard Warranty 1 Year by Supplier

*Does not cover damage by negligencecases and/or of overweight capacity

Email to:Mr. Wis & Mr. Nishikawa

Picture of parts involved & incident report

Must be reported within 24 hours

66

*Parts available, changed by store GA

Double Deck Trolley - VideoDouble Deck Trolley - Video

67

Store action

Double Deck Trolley – Implementation ScheduleDouble Deck Trolley – Implementation Schedule

68

-This slide ends here –

ありがとう

THE END

69