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Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

Maryville Academy Programs

Residential programs (orphanages) Psychiatric hospital Maryville Jen School Youth shelters Crises nursery Center for children (acute care) Maryville golf academy

What makes and keeps a business unit relevant ?

An Information Technology Perspective

What makes and keeps a business unit relevant ?

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Have meaningful input and influence on the company's multi year plan.

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.1

3Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.1

0Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.9

Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2Internal Maryville

ProgramsWorking knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

9Business System Analysis

10

Data system reporting

11

Database system design

12

Voice / Data infrastructure

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.1 Maryville

Strategic PlanHave meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

3 External influences and requirements

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy Empathy, involved advocacy.

Public policy lobbying. 5 General US social service trends / policies

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

The better you can scale the rungs the richer the plan!

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Passion

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Discretionary

Energy

Passion

Definition: Discretionary energy is the energy that an employee chooses to exert in service to coworkers or customers at work - or not. An employer pays for the fundamental tasks that he hires an employee to perform. The employee exerts the amount of energy necessary to perform the basic requirements of his or her job description. Discretionary energy is the get-up-and-go that the employee is willing to contribute beyond the basic requirements of the job.

humanresources.about.com

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Discretionary

Energy

Passion

Mentoring

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Discretionary

Energy

Passion

Mentoring

BUSINESS ALIGNMENT LADDER

Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

General US social service trends / policies

Specific Market and industryExternal influences and requirements

Internal Maryville Programs

Maryville Strategic PlanI.T Strategic PlanProject managementBusiness System AnalysisData system reportingDatabase system design

13

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Personal Interest

PassionDiscretionary Energy

Mentoring

Operations

H.R

Finance

I.TQ.I

Facilities

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Passion

Discretionary

Energy

Mentoring

What makes and keeps a business unit relevant ?

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Passion

Discretionary

Energy

MentoringPersonal Interest

Mentoring

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Passion

Discretionary

Energy

Mentoring

Business Alignment across the enterprise LEADS TO

Intelligent dialog which LEADS TO.

INNOVATION

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

Personal Interest

Passion

Discretionary

Energy

Mentoring

Business Alignment across the enterprise LEADS TO

Intelligent dialog which LEADS TO.

INNOVATION

Now what ?

BUSINESS ALIGNMENT LADDER

6 Mission and advocacy

Empathy, involved advocacy. Public policy lobbying.

5 General US social service trends / policies

Understanding of current markets, trends, and public policies. The ability to identify potential relevant new populations to serve.

4 Specific Market and industry

What is demanded for Maryville's particular programs. Identify trends within our current program mix.

3 External influences and requirements

Knowledge of Maryville program expectations, regulations, state funding requirements along with funding opportunities such as grants and donors.

2 Internal Maryville Programs

Working knowledge of day to day requirements and expectations.

1 Maryville Strategic Plan

Have meaningful input and influence on the company's multi year plan. The better you can scale the rungs the richer the plan!

7 I.T Strategic Plan

Understand technical trends and opportunities that support Maryville's strategic plan. A value perspective. Could and should include cost reduction, improved efficiencies and new revenue streams. Knowledge of "like in kind" agencies Information Services environment and budgets. Ability to influence teams, upper management and boards..

8Project management

Ability to balance priorities between long term projects and day to day tasks. Create a mechanism to effectively communicate status. Ability to motivate teams and upper management if needed.

9Business System Analysis

Extensive understanding of service delivery from intake through discharge. Ability to breakdown and build work flow processes. Ability to identify data elements and relationships.

10

Data system reporting

Thorough understanding of system architecture. General business understanding. SQl language and B.I system knowledge. Industry trends and standards.

11

Database system design

General business understanding. Thorough understanding of relational SQL database systems, scripting languages, and data architecture.

12

Voice / Data infrastructure

Thorough understanding of switches, routers, Voice/data ip packets, Network operating systems. Industry trends and standards.

13

Helpdesk and internal client services.

Thorough understanding of desktop PC systems and software. Effective triage call center items. Support user base effectively and professionally. Identify and deliver user training needs.

Rung Discipline Description

An Information Technology Perspective

What makes and keeps a business unit relevant ?