amina resume
TRANSCRIPT
Contact me on the
below details
M- 055-2620017
OR
Nationality:
Indian
Visa Status:
Residence
Passport no:
G5254674
Marital Status:
Married
AMINA KHAN
PERSONAL STATEMENT
Experienced in administrative and department coordination
duties, scheduled meetings, handled travel arrangements, inter-
department coordination, manpower allocation, making and
analyzing sales and stock reports. Excellent problem solving and
communication skills
Computer skills include Microsoft office 2013, accounting
packages: Microsoft AX (ERP) , Soft script.
CAREER OBJECTIVES
To obtain an Executive- management process position within a
growth oriented progressive company. I want to apply my
business development, management skills to an environment
where they will make a significant impact on the bottom line.
the ideal atmosphere would be entrepreneual and one in which
new ideas are welcome and decision making is required.
KEY SKILLS
This is the main summary of my skills
Accounting (Expert)
Coordination (Expert)
Customer service (Expert)
Travel reservations (Intermediate)
Negotiating (Intermediate)
EDUCATIONAL QUALIFICATION
Bachelor of Commerce (B.COM) - Goa University
MBA in International Business (to be completed in 2017) – ICFAI
(Institute of Chartered Financial Analysts of India)
ADDITIONAL QUALIFICATION
International Air Transport Association (IATA) from Travco Aviation Academy in March 2011
CRS (Computer Reservation System) Amadeus
6 months Advanced Diploma Course In Aviation Management -
Trade-wings institute of Management obtaining an Outstanding
Grade.
Subjects covered:
- CRM (Customer Relation Management)
- CRS (Computer Reservation System) Galileo and Sabre
- Reservations
- Ticketing.
1 year Course In Basic Computer Fundamentals
1 year course in Information Technology
WORK EXPERIENCE
ROYAL BRUNEI AIRLINES (GSA: COZMO TRAVEL)
JANUARY 2016 – PRESENT
SALES SUPPORT
Arranging the marketing and branding activities,
negotiating with the suppliers
Monitor fortnightly BSP figures & Monthly flown of the UAE
trade & update the sales team.
Assist in structuring Sales & Marketing plan with SOM &
Sales team, co-ordinate with regional support on SMP
implementation approval.
Responsible to raise Pricing, Marketing & Sponsorship
proposal with assistance of SOM
Co-ordinate projects and initiatives on behalf of Sales team
Responsibility for FFP members to develop and build
relationships
Maintain database of trade, corporate & walk inn’s
Carry out direct marketing activities to agreed budgets,
sales volumes, product and timescales to increase
awareness and raise profile of RB
Effectively communicate marketing campaigns to all RB
departments.
Determining the ROI for Marketing events and activities
based on cost of sale and performance. Putting together
documentation
Responsible for ensuring full administration support is
delivered to Sales Team & Reservations Team
Provide effective, proactive communication of all sales
activities/initiatives to sales teams, trade, customers and
other RB departments, to ensure RB maintains profile and
presence in the market.
Assist in the co-ordination of forums/workshop/marketing
events as required by the Sales team.
Accountable for keeping all files updated for audit purposes
Accountable to manage & maintain minis of every meeting
Deal with and directing to correct channel: Refunds issues,
AD request, while feeding back to Sales Team.
Responsible to send weekly WSR & WSM to HDQ
On Line Booking Engine – Monitor & highlight in case of
issues to CM/SOM
To be involved in weekly/monthly sales meetings with
reporting staff to create an open line of communication.
Responsible for preparing monthly rosters of reservations
team
Assist in planning and formulate the sales and revenue
budgets.
Maintain the RB standards of customer service measured by
the number of repeat frequent flyers
Plan a program to maintain customer loyalty.
DAMAS JEWELLERY L.L.C
SEPTEMBER 2014 -OCTOBER 2015
EXECUTIVE-CATEGORY MANAGEMENT
Ensure products movement from suppliers to retail outlets
Analyze items and check the quality of materials before
preparing them for dispatch
Solve customers’ complaints and problems
Make sure all products are sent on due time
Make sure the product reaches the retails stores
Register all documents and handle customers and suppliers
databases
Ensure compliance with supply chain activities standards and
regulations
Establish and maintain collaborating relationships with
customers, suppliers and department staff
Perform several clerical duties for management
Prepare reports concerning supply chain operations
Assist the manager in planning and organizing the distribution
DAMAS JEWELLERY L.L.C
APRIL 2014 – AUGUST 2014
DEPARTMENT SECRETARY
Produces information by transcribing, formatting, inputting,
editing, retrieving, copying, and transmitting text, data, and
graphics.
Maintains customer confidence and protects operations by
keeping information confidential.
Prepares reports by collecting information.
Maintains office supplies inventory by checking stock to
determine inventory level; anticipating needed supplies; placing
and expediting orders for supplies; verifying receipt of supplies.
Organizes work by reading and routing correspondence;
collecting information; initiating telecommunications.
Maintains department schedule by maintaining calendars for
department personnel; arranging meetings, conferences,
teleconferences, and travel.
Completes requests by greeting customers, in person or on the
telephone; answering or referring inquiries.
Keeps equipment operational by following manufacturer
instructions and established procedures.
Secures information by completing database backups.
Provides historical reference by utilizing filing and retrieval
systems.
Contributes to team effort by accomplishing related results as
needed.
DAMAS JEWELLERY L.L.C
NOVEMBER 2011 - MARCH 2014
COSTING OFFICER
Verifies purchase requisitions by comparing items requested to
master list; clarifying unclear items; recommending alternatives.
Forwards available inventory items by verifying stock;
scheduling delivery
Prepares purchase orders by verifying specifications and price;
obtaining recommendations from suppliers for substitute items;
obtaining approval from requisitioning department.
Provides purchasing planning and control information by
collecting, analyzing, and summarizing data and trends.
Updates job knowledge by participating in educational
opportunities.
Accomplishes purchasing and organization mission by
completing related results as needed.
Obtains purchased items by forwarding orders to suppliers;
monitoring and expediting orders.
Verifies receipt of items by comparing items received to items
ordered; resolves shipments in error with suppliers.
Authorizes payment for purchases by forwarding receiving
documentation.
Keeps information accessible by sorting and filing documents.
REFERENCES WOULD BE PROVIDED UPON REQUEST