amazon disruption symposium - morgan stanley€¦ · amazon disruption symposium where so far?...
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Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe?
M O R G A N S T A N L E Y R E S E A R C H
North America
September 18, 2017
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have a conflict of interest that could affect the objectivity of
Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
September 18, 2017 05:04 AM GMT
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2 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Table of Contents
Agenda…………………………………………………………………………………………………………… 3
Morgan Stanley Biographies…………………………………………………………………………………... 4
Presentations
The Amazon Effect………………………………………………………………………………… 11
Consumer Retail: Where Are We Now?............................................................................... 22
Food Retail: A 10 Year Journey?.......................................................................................... 36
Amazon’s Impact on the eCommerce Supply Chain…………………………………………... 46
Digging Into Distribution…………………………………………………………………………… 54
AlphaWise…………………………………………………………………………………………… 61
Amazon is Everywhere: Media, Entertainment, Advertising & Telecom……………………... 68
Hot Button Industries: Disrupted or Protected?..................................................................... 75
Disclosures………………………………………………………………………………………….. 82
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3 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon Disruption Symposium
SEPTEMBER 18, 2017 | MORGAN STANLEY | 522 FIFTH AVENUE | NEW YORK CITY
Agenda
7:00 a.m. – 7:30 a.m. Breakfast & Registration
7:30 a.m. – 7:35 a.m. Welcome & Opening Remarks
David Adelman, Managing Director, Director of Equity Research for the
Americas
7:35 a.m. – 8:00 a.m. The Amazon Effect
Brian Nowak, Executive Director, Internet Equity Research Analyst
8:00 a.m. – 8:10 a.m. Introducing the AMZN Basket
Joanie Kim, US Derivatives Sales Desk
8:10 a.m. – 8:55 a.m. Consumer Retail: Where Are We Now?
Moderator - Bob Leask, Managing Director, US Core Sales
• Brian Nowak, Executive Director, Internet Equity Research Analyst
• Kimberly Greenberger, Managing Director, Softlines/Department Store
Equity Research Analyst
• Jay Sole, Executive Director, Branded Apparel & Footwear Equity
Research Analyst
• Richard Hill, Executive Director, REITS Commercial/Retail Equity
Research Analyst
8:55 a.m. – 9:40 a.m. Food Retail: A 10 Year Journey?
Moderator - Ashton Curtis, Managing Director, Sector Sales
• Brian Nowak, Executive Director, Internet Equity Research Analyst
• Simeon Gutman, Executive Director, Hardlines & Broadlines Equity
Research Analyst
• Vincent Sinisi, Executive Director, Food Retailers / Distributors & Dollar
Stores Equity Research Analyst
• Dara Mohsenian, Managing Director, Household Products and
Beverages Equity Research Analyst
• Matthew Grainger, Executive Director, Food and Tobacco Equity
Research Analyst
9:40 a.m. – 9:50 a.m. BREAK
9:50 a.m. – 10:35 a.m. Amazon’s Impact on the eCommerce Supply Chain
Moderator - Brian Nowak, Executive Director, Internet Equity
Research Analyst
• Ravi Shanker, Executive Director, Transportation Equity Research
Analyst
• Vikram Malhotra, Executive Director, REITS Commercial/Retail Equity
Research Analyst
10:35 a.m. – 10:55 a.m. Digging Into Distribution
Moderator - Brian Nowak, Executive Director, Internet Equity
Research Analyst
• Jiayan Zhou, Vice President, Industrial Conglomerates Equity
Research Analyst
• Ricky Goldwasser, Managing Director, Healthcare Services &
Distribution Equity Research Analyst
10:55 a.m. – 11:10 a.m. AlphaWise
Shaivali Shah, Executive Director, Americas Head of AlphaWise
11:10 a.m. – 11:55 a.m. Amazon is Everywhere: Media, Entertainment, Advertising & Telecom
Discussion
Moderator - Sean Diffley, Executive Director, Media/Telco Sector
Sales
• Ben Swinburne, Managing Director, Cable/Satellite & Media Equity
Research Analyst
• Simon Flannery, Managing Director, North American Telecom Equity
Research Analyst
• Brian Nowak, Executive Director, Internet Equity Research Analyst
11:55 a.m. – 12:40 p.m. Hot Button Industries: Disrupted or Protected
Moderator - Morag Sutherland, Managing Director, US Core Sales
• Simeon Gutman, Executive Director, Hardline/Broadline Retail Equity
Research Analyst
• Brian Nowak, Executive Director, Internet Equity Research Analyst
• Vincent Sinisi, Executive Director, Food Retailers / Distributors & Dollar
Stores Equity Research Analyst
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4 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Simon Flannery Telecom Services [email protected], (212) 761-6432
Simon Flannery is a Managing Director covering the North American Telecom Services sector within Equity Research. He has consistently ranked among the leading analysts in the sector and has been recognized in a variety of investor polls. He joined Morgan Stanley in 1999 from JP Morgan where he had covered the US and Latin American Telecom sectors. He followed the European Telecom and Media sectors for JP Morgan from London, before moving to New York in 1993. Simon has been analyzing the Telecom industry for some 20 years. Before joining JP Morgan, Simon worked at Price Waterhouse. Simon holds a BA in Economics from Trinity College, Dublin, and an MBA from Cass Business School, London. He is also a Chartered Accountant.
Brian Nowak Internet [email protected], (212) 761-3365
Brian Nowak joined Morgan Stanley in January 2015 to lead the department’s US Internet research team and was named a Runner Up in the 2016 Institutional Investor poll. Previously, he worked at Susquehanna Financial Group and Nomura Securities, also covering US Internet stocks, and during that time was voted II “Rising Star” in US Internet. Prior to Nomura, Brian worked at Sanford C. Bernstein & Co. as part of a four-time II No. 1-ranked US Media research team. Brian began his career at PricewaterhouseCoopers LLP, after graduating from the University of Michigan with a Bachelor’s degree in Business and a Master’s in Accounting. He also holds the Chartered Financial Analyst designation.
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5 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Ricky Goldwasser Healthcare Services & Distribution [email protected], (212) 761-4097
Ricky Goldwasser is a Managing Director at Morgan Stanley who joined the firm in 2009 and covers the Healthcare Services and Technology industry. Prior to joining Morgan Stanley, Ricky was co-head of the US Healthcare research team at UBS, where she covered Healthcare Services, Diagnostics, and Generic companies. She started her research career as an associate at Salomon Smith Barney in 1998. Ricky has ranked in the Institutional Investor All America research team for the last ten years. She holds an MBA degree from The Kellogg School of Management and a BA in Economics and Political Science from Tel-Aviv University.
Benjamin Swinburne Cable/Satellite & Media [email protected], (212) 761-7527
Benjamin Swinburne is a Managing Director at Morgan Stanley Research covering the Cable/Satellite, Entertainment, and Advertising industries, areas he has followed for over a decade. He has consistently ranked among the leading analysts in multiple media sectors and been recognized in a variety of investor polls. Prior to joining Morgan Stanley as a member of the media research team in 1999, he worked at Lucent Technologies as an analyst in the mergers and acquisitions division. Benjamin holds a B.A. in public policy with a concentration in finance from Washington & Lee University and an M.S. in accounting from Babson College. He also holds the Chartered Financial Analyst designation.
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6 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Kimberly Greenberger Specialty Retail & Department Stores [email protected], (212) 761-6284
Kimberly Greenberger is a Managing Director who covers North American Specialty Apparel & Department Store retailers. She joined Morgan Stanley in 2010. Kimberly has covered the industry for 17 years, including prior positions at Citigroup, Lehman Brothers, and Credit Suisse. Before becoming an equity research analyst, Kimberly gathered industry experience working for bebe stores, inc. and the Mervyn's division of Target, Inc. Kimberly has recently been ranked No. 1 by Institutional Investor and No. 1 in the Greenwich survey. She has also been recognized for her stock-picking record, ranking highly in the 2009 Wall Street Journal "Best on the Street" survey and by Zacks Investment Research.
Simeon Gutman Hardlines & Discount Retail [email protected], (212) 761-3920
Simeon Gutman is an Executive Director who covers the Retail Hardlines and Discount spaces. He joined Morgan Stanley in 2014 and has more than 16 years of US Retail industry research experience. Prior to Morgan Stanley, Simeon covered Retail Hardlines at Credit Suisse and retail stocks at Canaccord and Goldman Sachs. Simeon has received Honorable Mentions in the Institutional Investor All-America Research Poll in Retail Hardlines. Simeon holds a BA in Economics from Brandeis University, an MBA from the NYU Stern School of Business, and is a CFA charterholder.
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7 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Richard Hill REITs & CRE Debt Research [email protected], (212) 761-9840
Richard Hill is the Head of U.S. REIT Equity and Commercial Real Estate Debt Research at Morgan
Stanley. He has been an II ranked CMBS analyst for the past several years. Prior to his current role,
Richard was a Director of CMBS Strategy at Royal Bank of Scotland ("RBS") Securities where he was
responsible for developing and communicating investment strategies , working with both internal and
external clients. Richard started his career at Banc of America Securities. From 2004 to 2008 he was Vice
President in the Structured Securities Group where he managed a deal team of four professionals
responsible for the origination, structuring and distribution of securitization backed by commercial real
estate debt. From 2001 to 2004 he was an Associate in the Interest Rate Derivatives group where he
structured hedging strategies for commercial real estate developers. Richard is a graduate of Georgetown
University with B.S.B.A in finance.
Vikram Malhotra REITs [email protected], (212) 761-7064
Vikram Malhotra is an Executive Director who covers the REIT industry and previously covered Machinery and Business Services. Vikram joined Morgan Stanley in 2007 after serving as a Senior Manager with Jones Lang LaSalle, a global real estate solutions firm. He has also worked for Colliers International as a real estate investment consultant. Vikram holds a BS in industrial management from Purdue University and an MBA from the University of Michigan’s Ross School of Business.
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8 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Dara Mohsenian Beverages & Household Products [email protected], (212) 761-6575
Dara Mohsenian, a Managing Director, joined Morgan Stanley in 2009 to cover the Household Products and Beverages industries. He is ranked a top 3 analyst in both industries in the Institutional Investor survey and the Greenwich survey. Prior to joining Morgan Stanley, Dara covered consumer staples for a decade at JP Morgan and was an associate at Sanford Bernstein and Paine Webber. Dara holds a BA in economics from Tufts University, is a CAGNY board member, and has the Chartered Financial Analyst designation.
Matthew Grainger Food & Tobacco [email protected], (212) 761-8023
Matthew Grainger is an Executive Director who joined Morgan Stanley in 2008 and heads the US Food and US/European Tobacco research teams. He was voted an All-America Rising Star by Institutional Investor in 2012, 2013, and 2014. Matthew has a BA in Classics from Williams College and an MBA from Columbia Business School.
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9 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Ravi Shanker Freight Transportation [email protected], (212) 761-6350
Ravi Shanker is an executive director at Morgan Stanley and covers the North American transportation industry. Ravi joined the firm’s global automotive industry research team in 2004 as a research associate before picking up lead coverage of North American Autos in 2009 through 2015. Ravi holds Bachelor of Commerce and Master of Management (Finance) degrees from the University of Mumbai, India. Ravi has been recognized by The Financial Times/StarMine as a top-10 stock picker across Wall Street, top Auto stock picker and been named a "Rising Star" by Institutional Investor.
Vincent Sinisi Food Retailers, Foodservice Distributors, and Dollar Stores [email protected], (212) 761-1358
Vincent Sinisi is an Executive Director covering Food Retailers, Foodservice Distributors, and Dollar Stores. He was named a Runner Up in the 2016 Institutional Investor poll. Prior to joining Morgan Stanley, he covered Retail Hardlines companies at Bank of America Merrill Lynch in 2008-13. Vinnie worked at Lehman Brothers in 2004-08, primarily within Retail Hardlines. He holds a BS in finance, as well as a Business Law Certificate, from Seton Hall University.
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10 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Biographies
Jay Sole Branded Apparel & Footwear [email protected], (212) 761-5866
Jay Sole is an Executive Director covering the branded footwear and apparel space. Jay began his career in 2006 when he joined Morgan Stanley's retail research team. In 2009, he moved to the single-name options research team before returning to retail equity research in 2011. Jay holds a BS degree in biology from the Oakland (MI) University and has an MBA from Fordham University.
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The Amazon Effect
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
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12 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
US Retail Spend a ~$2.5tn TAM …with Spend Shifting Online
11.0% 12.1% 13.3% 14.7% 16.1% 17.6%
2,302 2,379 2,440 2,485 2,535 2,585
-
500
1,000
1,500
2,000
2,500
3,000
2013 2014 2015 2016 2017E 2018E
US Retail Spend*: eCommerce Mix ($bn)
US eCommerce US Retail (Offline)
Note: * US Retail Spend = USCB Retail Total (ex- building materials, gasoline stations, motor vehicles, and non-store retailers)
Sources : US Census Bureau, comScore, Forrester, Company Data, Morgan Stanley Research;
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13 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Note: * US Retail Spend = USCB Retail Total (ex- building materials, gasoline stations, motor vehicles, and non-store retailers)
Sources : US Census Bureau, comScore, Forrester, Company Data, Morgan Stanley Research;
Amazon’s Share of eCommerce Continues Growing
20% 22%25%
28%33%
37%12% 11% 10% 9%
9%8%
68% 66% 64% 62% 59% 55%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2013 2014 2015 2016 2017E 2018E
US eCommerce Marketplace Mix %
Amazon eBay Other
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14 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: BEA PCE, Company Data, Morgan Stanley Research
Amazon Driving 50% of All US PCE Growth
... As AMZN Driving More than 50% of eComm Growth
From 9% to ~50% in 3 Years...
9%
17
%
29
%
49
% 52
%
51
%
0%
10%
20%
30%
40%
50%
60%
2013 2014 2015 2016 2017E 2018E
Am
azo
n %
Co
ntr
ibu
tio
n t
o U
S R
eta
il G
row
th
15
%
38
%
47
%
54
%
60
%
56
%
0%
10%
20%
30%
40%
50%
60%
70%
2013 2014 2015 2016 2017E 2018EA
maz
on
% C
on
trib
. to
US
eC
om
me
rce
Gro
wth
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15 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Largely Driven by Prime, aka Behavior Modification 101
$2,486
$544
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
Prime Non-Prime
Wei
ghte
d A
vera
ge S
pen
d p
er S
ho
pp
er
How much have you spent on Amazon in the past 12 months?
4.6X More
Sources: Company Data, Morgan Stanley Research;, AlphaWise Survey
23%
35%
45%
51%
0%
10%
20%
30%
40%
50%
60%
2015 2016 2017E 2018E
AMZN Prime US HH Penetration
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16 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: Company Data, Morgan Stanley Research
What Happens in Behavior Modification 201?
Customer
Customer Pain Point Amazon Innovation
Voice
IoT
Smart-Home
Alexa
Echo Products
Dash Buttons
1-2 Hour
Shipping
Prime Now
Last-mile
Prime 1.0
Prime 2.0
Physical
presence
Brick & Mortar
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17 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources : Company Data, Morgan Stanley Research;
A Growing AWS Profit Pool Allows for Continued Heavy Retail Investment
1,166 1,292
2,751
4,099 4,266
154
-144 -91 -478
-2,776
673660
1,864
3,7065,428
1,993 1,808
4,524
7,327 6,918
-6,000
-4,000
-2,000
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
-$4,000
-$2,000
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
2013 2014 2015 2016 2017E
CS
OI
($m
n)
North America Retail International Retail AWS Total
AWS CSOI Growth'13-'15 CAGR: 66%'15-'17 CAGR: 71%
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18 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources : Company Data, Morgan Stanley Research;
As Do AMZN’s Growing High Margin Revenue Streams
2,762 4,467
6,393
9,455
11,876
1,165
1,510
2,951
4,045
5,280
157
200
286
455
655
4,084
6,177
9,630
13,954
17,811
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
2014 2015 2016 2017e 2018e
Am
azo
n G
ross P
rofi
t ($
mn
)
Credit Card
Advertising
Retail subscriptions
'16-'18 CAGR51%
34%
36%
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19 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources : Company Data, Morgan Stanley Research;
Allowing for Accelerating Investment, Share Gains and Expanding TAMs
7,038
11,118
15,788
18,506
25%
32%34%
30%
0%
10%
20%
30%
40%
50%
60%
70%
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
2015 2016 2017e 2018e
Co
re R
eta
il O
pex*,
Y/Y
% G
row
th
Co
re R
eta
il O
pex*,
Y/Y
Ab
s.
Gro
wth
($ m
n)
Y/Y Abs. Growth
Y/Y % Growth
*Gross Shipping Costs, Fulfillment, Marketing, Technology & Content (ex AWS)
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20 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Note: Total PCE = **ex Services, Energy Goods, Motor Vehicles, Boats/Aircrafts/Motorcycles, Newspapers, Prescription Drugs and Medical Products
Sources: BEA PCE, Company Data, Morgan Stanley Research
From Books…to ~5 Trillion?
in $ millions (U.S. Only)
Retail Product Categories Spend ($ mn) % of Total
Grocery 766,836 30%
Clothing 305,069 12%
Personal care & household products 301,175 12%
Home furnishings & accessories 241,645 10%
Consumer electronics 216,911 9%
Jewelry & Watches 77,167 3%
Shoes 74,433 3%
Sporting goods 72,429 3%
Auto parts & accessories 67,000 3%
Eye Glasses/Contacts/Orthopedic Appliances 67,499 3%
Children's Toys and Children's Durables 64,385 3%
Pet food & pet supplies 60,035 2%
Home improvement items & tools 50,732 2%
Office & school supplies for home use 47,013 2%
Large home appliances 41,509 2%
Books 41,068 2%
Luggage 35,132 1%
Other 12,575 0%
Total Personal Consumer Expenditure* 2,542,613 100%
2015
We See Amazon Attacking a Core $2.5tn Bucket of Consumer Expenditure…
…and Expanding Into New Categories Outside of Traditional Retail and Consumer
in $ millions (U.S. Only)
New/Emerging Categories Spend ($ mn) % of Total
New/Used Motor Vehicles (Autos) 1,200,000 54%
Pharmacy/Prescription Drugs 410,071 18%
Online Restaurant Delivery 221,606 10%
Total Advertising (Traditional and Online) 181,031 8%
Industrial Supply/B2B 150,000 7%
Postal & Delivery (Transports) 70,000 3%
Repair of Equipment (e.g. IT Home Services) 8,407 0%
Total New/Emerging Categories 2,241,114 100%
2015
~$4.8 Trillion
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21 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: Company Data, Morgan Stanley Research
BRIAN: A Framework to Assess Competitive Moat Against Amazon
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
Bespoke Regulatory Industry Attention Nuances
• Non-commoditized
• Low product uniformity
• Bespoke design
elements
• Specificity, fit and
customization
• Legal complexity (Local,
State, and Federal
laws)
• Agency approval /
scrutiny (FDA, FCC,
etc.)
• Costly R&D and trials
required
• Low order frequency/
inventory turnover
• High SKU mix
requirements
• Low reliance on retail
for distribution
• Logistical complexities
• Low prices/gross
margins
• Experiential component
• Specialized service
• Installation and
expertise requirement
• Relationship-based
sales
• Contractual structures
• Financing agreements
• Insurance
reimbursement
• High time sensitivity
• Bespoke suits/shoes
• Custom clothing
• Custom fabricated
parts
• Exclusive or limited
item
• Luxury goods
• Pharmaceutical trials
• Franchise laws
• Health inspections
• FCC build out
requirements
• Large items that don’t
ship well (furniture,
HVAC, autos)
• Low turnover (auto
parts, lumber, home
improv.)
• Concierge service
• Appliances/auto-
mechanic installation
• B2B relationships
• Prescriptions/Pharma
• Personal home/autos
• B2B long-term
agreements / projects
Ba
rrie
rs
Ex
am
ple
s
B R I A N
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Consumer Retail
Where Are We Now?
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Kimberly Greenberger [email protected]
+1 212 761 6284
Jay Sole [email protected]
+1 212 761 5866
Richard Hill [email protected]
+1 212 761 9840
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
![Page 23: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/23.jpg)
23 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: Company Data, Morgan Stanley Research
Consumer Retail…Where are We Now?
…as Apparel Suppliers/Brands Are Increasingly Partnering with Amazon…
AMZN is Now the Second Largest US Apparel Retailer…
Bra
nd
Qu
ali
ty/P
erc
ep
tio
n
Sales Velocity
High
Low
Low High
Protected
BurberryChannel
GucciLouis Vuitton
Lululemon (LULU)
Threatened
Gap (GPS)J.C. Penney (JCP)
Kohl's (KSS)Macy’s (M)
Old Navy (GPS)Target (TGT)
Walmart (WMT)
Calvin Klein (PVH)Carters (CRI)
Champion (HBI)Columbia (COLM)Fruit of the Loom
Hanes (HBI)Lee (VFC)
Maidenform (HBI)Nautica (VFC)
North Face (VFC)Perry Ellis (PERY)Ralph Lauren (RL)
Soffes (DLA)The Children’s Place (PLCE)
Tommy Hilfiger (PVH)Under Armour (UA)
Wrangler (VFC)Nike (NKE)
The Suppliers
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24 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon is Now the Second Largest Apparel Retailer in the US, but the Overall Market Remains Highly Fragmented
Source: Company Data, Morgan Stanley Research
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25 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
46% of Surveyed Consumers Purchased Clothing on AMZN Over the Last 12 Months
Source: AlphaWise, Morgan Stanley Research
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26 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Consumers Shop for Clothing on Amazon Because of Convenience, Prime Membership/fast-shipping, and its Wide Selection
Source: AlphaWise, Morgan Stanley Research
36%
18%
12%
11%
8%
6%
6%
3%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Amazon is an easy/convenient shopping experience
I am a Prime member and can get free 2-day shipping
Amazon has the widest selection
Amazon has the lowest/best prices
Amazon offers fashionable clothing and the brands I like
Amazon offers basic items I need (t-shirts, socks, underwear)
Amazon offers free returns
A different reason
Top Reason for Purchasing Clothes on Amazon
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27 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Casual Tops, Shoes, and Athletic Apparel are the Top Apparel Categories Purchased on AMZN
Source: AlphaWise, Morgan Stanley Research
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28 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Nike and adidas are the Most Purchased Clothing Brands on Amazon
Source: AlphaWise, Morgan Stanley Research
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29 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
At 14% of sales, Apparel and Accessories was relatively underpenetrated in 2014 compared to other categories
Source: Forrester, Morgan Stanley Research
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30 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Apparel Lends Itself to Online Shopping: 18-19% of Department Store and Specialty Apparel Sales are Online Today
Sources: Company Data, Morgan Stanley Research
7%
13% 11%
16% 18%
19%
0%
5%
10%
15%
20%
25%
Department Stores Specialty Apparel
Category Online Sales Penetration (Sales Weighted)
2011 2012 2013 2014 2015 2016
eCommerce penetration has increased ~670 bps for Dept Stores and ~310 bps for Specialty Apparel since 2013
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31 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
eCommerce Growth Cannibalizes Store Sales, Eroding Store Profitability While Adding Variable Fulfillment & Shipping Expense, Which Drives Overall Company EBIT Margins Down
Sources: Company Data, Morgan Stanley Research
6.5% 6.8%
11.7%
10.1%10.8%
11.7%10.8%
6.4%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
U.S. eCommerce as a % ofRetail Sales
Off-price Specialty Apparel Department stores
Subsector EBIT Margin (sales weighted) vs. U.S. eCommerce Retail Sales Penetration
2006 2016
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32 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Closing Stores to Cut Costs, or Moving to a Variable Store Expense Structure Could Help Stabilize Apparel Retailer Margins
Sources: ICSC, Company Data, Morgan Stanley Research
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33 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Note: Collaborated with MS Research Analyst (Richard Hill - US REIT Equity and Commercial Real Estate Debt)
Sources: Thomson Reuters (stock price performances from 6/19/17-6/24/17), Company Data, Morgan Stanley Research
Retail Strip REITs (Indirect Impact from AMZN/WFM Announcement)
AMZN’s Growing Brick and Mortar Presence Could Further Pressure Mall REITS…
…Hurting the Strip Mall Operators, as the REITs Fell ~7% ($2.3bn in Mkt Cap) on the News
What Happened: With the 6/16/17 announcement that AMZN is set to potentially acquire WFM, Strip Mall operators equity values are struggling too (major strip REITs’ portfolios have ~70% grocery store component).
-0.8
-0.7
-0.3
-0.3
-0.2
-0.9
-0.8
-0.7
-0.6
-0.5
-0.4
-0.3
-0.2
-0.1
0.0
KIM REG FRT DDR RPAI
Mkt
Cap
Imp
acte
d b
y A
maz
on
Eff
ect
($
bn
)
Total of ~$2.3bn in Retail REITsMarket Cap (-6.7%)
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34 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Branded Apparel and Footwear
Neutral Exposure
• Retailers with truly differentiated value proposition and strong e-comm platform likely to remain insulated
• Exclusive, sought-after product
• GOOS, FL
Amazon
Fashion
Favorable Exposure
• Branded wholesalers with value positioning who embrace Amazon opportunity likely to win
• CRI, SKX, SHOO
Unfavorable Exposure
• Retailers competing on price with undifferentiated assortment likely to face greatest challenges
• DSW, EXPR
Mixed Exposure
• Wholesalers with premium positioning must segment offering, sell lower-end product on Amazon
• Premium product will need to be sold through DTC and higher-end wholesale channels
• NKE, UA, PVH, VFC
Sources: Company Data, Morgan Stanley Research
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35 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: Morgan Stanley Research
Consumer Retail: Where Are We Now?
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
B R I A N
Most Protected Most Exposed
Off-Price Specialty Department Stores
Retailers Competing
So
ftli
nes
/ D
ep
t. S
tore
s
Bra
nd
ed
Ap
pa
rel
/ F
oo
twe
ar Differentiated Brands Brands Embracing
Malls
RE
ITS
Co
mm
erc
ial/R
eta
il
Strips
![Page 36: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/36.jpg)
Food Retail
A 10 Year Journey?
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Simeon Gutman, CFA [email protected]
+1 212 761 3920
Vincent Sinisi [email protected]
+1 212 761 1358
Dara Mohsenian, CFA [email protected]
+1 212 761 6575
Matthew Grainger [email protected]
+1 212 761 8023
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
![Page 37: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/37.jpg)
37 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Grocery/Food Retail: A 10 Year Journey…as WFM the Latest Shoehorn
• Last mile acquired: no need to spend next 5 years brick building
• Focus on price and convenience: under-penetrated user opportunity (13mn shoppers)
• WFM + Prime Now: personalized 1-2 hour shopper
• Private label: high margin opportunity
• Opens new doors: Pharma, SKU intensive sectors
• Next gen store?: machine vision, etc
Sources: Company Data, Morgan Stanley Research
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38 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
We Expect AMZN’s Lowered WFM Prices to Drive Shopper Growth
Our Survey Shows ~13mn Households Shop at WFM vs. 45mn AMZN Prime and ~24mn for Kroger…
… and Pricing Continues to be the Primary Reason Consumers Don't Shop at Whole Foods
Source: AlphaWise, Morgan Stanley Research, Company Data
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39 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Expect Prime Now 1-2 Hour Delivery To Drive Growth and Change Behavior
PrimeNow Grocery Delivery Unit Economics
Prime Now
Amazon Unit Economic P&L
$ Average Order Value (AOV) $40.0
x Avg WFM Gross Margin (post ~6% Price Cut) 30%
= Total Gross Profit $12.00
- Pick and Pack $3.75
- Delivery Wage Costs $3.60
- Other Delivery Costs (Truck/Fuel/OH) $2.07
= Order Gross Profit $2.58
Order Margin 6%
Source: Morgan Stanley Research, Company Data
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40 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
We Expect AMZN to Drive Incremental Prime Membership
We Expect Amazon to Capture Half of the ~5mn WFM Shoppers Who Are Not Prime by the End of 2019
Amazon Prime Members Spend 4.6X More on Amazon Annually than non-Prime Members, on Average
Source: AlphaWise, Morgan Stanley Research, Company Data
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41 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Consumers Skew 'Unlikely' to Purchase Groceries Online, but Purchase Resistance is Decreasing
Source: AlphaWise, Morgan Stanley Research
9%17% 15%
7%
15% 14%
13%
15% 17%
12%
15% 19%
19%
14% 17%
19%
16%17%
13%
12%13%
14%
13%
13%
46%41% 38%
48%41%
36%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2015: Shipped 2016: Shipped 2017: Shipped 2015: Picked upat a store
2016: Picked upat a store
2017: Picked upat a store
Likelihood to Order Groceries Online N6M
Veryunlikely
Somewhatunlikely
Neitherlikely norunlikely
Somewhatlikely
Very likely
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42 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Perishables Less Likely to Be Ordered Online For Delivery; More Even Category Split For Pick-Up At-Store
Source: AlphaWise, Morgan Stanley Research
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43 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
E-Commerce as a % of Total Category Sales
11%
8%
5%
3%
2% 1% 1%
0%
2%
4%
6%
8%
10%
12%
ConsumerHealth
Beauty &Personal Care
Pet Care Tissue &Hygiene
Home Care PackagedFood
Soft Drinks
E-Commerce as a % of 2016 Sales (US) % of Global Sales
Source: Company Data, Euromonitor, Morgan Stanley Research Estimates
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44 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
E-Commerce as a % of Total Company Sales
Source: Company Data, Euromonitor, Morgan Stanley Research Estimates
~8%
~6%
~5% ~4%
~4%
~3%
~3%
~2% ~2%
~2% ~2% ~1%
~1% ~1% ~1% ~1%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
EL CL PG CHD EPC ENR CLX MDLZ SJM GIS K CPB KHC KO PEP DPS
Weighted E-Commerce % of Sales - US
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45 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Food Retail: A 10 Year Journey?
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
B R I A N
Most Protected Most Exposed
Wholesome Pet Food Household Products
Food Retail Dollar Stores
Broadline Retail
HP
C /
B
eve
rag
es
Fo
od
Re
tail
/
Do
lla
r S
tore
s
Ha
rdli
nes
/
Bro
ad
lin
es
Club
Food Distributors
Fo
od
an
d
To
ba
cc
o
Packaged Foods
Sources: Morgan Stanley Research
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Amazon’s Impact on the eCommerce Supply Chain
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Ravi Shanker [email protected]
+1 212 761 6350
Vikram Malhotra [email protected]
+1 212 761 7064
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
![Page 47: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/47.jpg)
47 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon’s Impact on Transportation and Logistics
AMZN continues building its own logistics network past 2-3 years:
1) Deployed last-mile delivery in several US and European cities
2) Acquired 1000’s of truck trailers/hundreds of trucks
3) Building $1.5B Kentucky air hub to house its aircraft
4) Leased 40 B767 air freighters with the option to pick up equity stakes air lessors
5) Acquired ocean freight forwarding license
6) Building in-house freight mgmt tech platform/app
Source: NBC News, Company data, Morgan Stanley Research estimates
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48 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
AMZN Network Cost per Package Breakeven Analysis
$0
$2
$4
$6
$8
$10
$12
$14
40 60 80 100 120 140 160 180 200
Co
st
Per
Packag
e
Packages per Day per Driver
Est. AMZN Cost per Package
UPS/FDX Rev per Package
USPS Rev per Package
Est. UPS Last Mile Cost per Pkg
Source: Company data, Morgan Stanley Research estimates
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49 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
AMZN’s Prime Subscriber Base and Consumer Expectations for Faster Deliveries Continue to Rise…
Amazon's growing Prime subscriber base is driving its fulfillment capacity demands
Source: AlixPartners "Final Mile Delivery, July 2016", Morgan Stanley Research
Delivery expectations for Free Shipping have Declined
5.5
5.0
4.8
4.4
4.6
4.8
5.0
5.2
5.4
5.6
2012 2014 2016
Avg
Exp
ecte
d W
ait
Tim
e f
or
free
deli
very
in
days
13 19
28
42 54
62
5
8
12
18
34
45
18
27
41
60
87
105
0
20
40
60
80
100
2013 2014 2015 2016 2017e 2018e
Est
. #
of
Pri
me M
em
bers
International US
'16-'18 CAGRUS: 21%Int'l: 58%Total: 32%
![Page 50: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/50.jpg)
50 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
…Boosting Demand for Last Mile Warehouse Space that Increases Proximity to the Consumer
AMZN's warehouse expansion represents over 10% of US warehouse leasing since 2010
Source: AlphaWise, Costar, Company documents, various media articles, Morgan Stanley Research
Amazon's leasing patterns have recently emphasized last-mile warehouses driving
proximity to the consumer
385
477
1,061
-
200
400
600
800
1,000
1,200
Phase 1: Pre-2009 Phase 2: 2010-13 Phase 3: 2014-16
Avg
Po
pu
lati
on
wit
hin
10 m
iles
in 0
00s
-
10
20
30
40
50
60
70
80
90
100
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
Am
azo
n G
row
th o
f D
istr
ibu
tio
n c
en
ter
sp
ace
Millio
n o
f Sq
.ft
Lease
d
![Page 51: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/51.jpg)
51 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Omnichannel Benefits from AMZN’s Acquisition of WFM; Warehouse Leasing to Accelerate as AMZN & Peers Compete to Increase Market Penetration
Population within 10 miles of
store/warehouse (A)147 85 164 151 172 290
Total US Census population in footprint
in millions (B)216 180 221 184 229 324
Market penetration (A divided by B) 68% 47% 74% 82% 75% 90%
Avg income within 10 miles $103k $91k $100k $85k $97k $82k
Millennial Penetration within 10 miles of
store or warehouse in millions35 21 40 36 41 68
Number of stores + distribution centers ~450+ ~200+ ~650+ ~2800+ ~500+ ~3950+
Source: AlphaWise, Costar, Morgan Stanley Research estimates
The race for space has likely escalated as AMZN will need to significantly increase their warehouse footprint if they want to increase market penetration
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52 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Prologis (PLD) Best Positioned Among Industrial REITs
46% of PLD's US Portfolio is within 10 miles of top 15 most densely populated MSAs
Source: AlphaWise, CoStar, Morgan Stanley Research. Note: grey bars are not-covered
PLD's 10 last mile warehouses per million people is 3 times the average of all other REITs
10
3
2 22 2
1
0
2
4
6
8
10
12
PLD EGP FR DCT TRNO LPT DRE
Last
-mil
e W
are
ho
use
s p
er
1 m
illi
on
peo
ple
in
To
p 1
5 M
SA
s
![Page 53: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/53.jpg)
53 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon’s Impact on the eCommerce Supply Chain
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
B R I A N
Most Protected Most Exposed
Logistics Parcel
Industrial REITS
Tra
nsp
ort
ati
on
R
EIT
S
Co
mm
erc
ial / R
eta
il
Freight Brokers
Sources: Morgan Stanley Research
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Digging Into Distribution
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Jiayan Zhou, CFA [email protected]
+1 212 761 5766
Ricky Goldwasser [email protected]
+1 212 761 4097
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
![Page 55: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/55.jpg)
55 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon’s Impact on Industrial and Medical Suppliers
We Believe AMZN Business Created Pricing Pressures in 1Q17 in Industrial Supply Sector
AMZN Hired a Healthcare Exec and a Source Said is Building an Internal PBM for Employees
Sources: Company Data, Morgan Stanley Research
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56 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Industrial Distribution – The Amazon Effect
Source: Google Trends; Note: Search volumes are relative for the terms
presented in the chart; indexed to 100 at start date.
What makes Industrial Distribution an attractive market for Amazon?
• US Industrial Distribution is a large (~$150bn), highly fragmented market, with relatively high margins
and low supply chain/ regulatory complexity.
• There has been a shift towards e-Commerce in the Industrial Distribution space, which is likely to
continue as the millennials enter into the workforce.
• For the incumbents, volumes are at risk, but the larger impact could be from price discovery.
Web Traffic – Amazon Business vs. Grainger GWW Pricing Trend
Source: Company Data, Morgan Stanley Research
-7%
-6%
-5%
-4%
-3%
-2%
-1%
0%
1%
2%
3%
4%
1Q
10
3Q
10
1Q
11
3Q
11
1Q
12
3Q
12
1Q
13
3Q
13
1Q
14
3Q
14
1Q
15
3Q
15
1Q
16
3Q
16
1Q
17
3Q
17
E
-
500
1,000
1,500
2,000
2,500
3,000
Ma
y-1
2
Aug-1
2
No
v-1
2
Feb
-13
Ma
y-1
3
Aug-1
3
No
v-1
3
Feb
-14
Ma
y-1
4
Aug-1
4
No
v-1
4
Feb
-15
Ma
y-1
5
Aug-1
5
No
v-1
5
Fe
b-1
6
Ma
y-1
6
Aug-1
6
No
v-1
6
Feb
-17
Ma
y-1
7
Aug-1
7
Google Trends search indexedAmazon Business W. W. Grainger
Name change from Amazon Supply to Amazon Business
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57 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
BRIAN Framework for Amazon Disruption: Industrial Distribution
Industrial Distribution – Who’s More Exposed to Amazon?
Source: Morgan Stanley Research
Category Bespoke
Products
Regulatory
Hurdles
Industry/ Business
Model
Attention Post Sale/
Service Element
Nuances/
Complexities Behind
Transaction
GWW Industrial MROMore
standardizedRelatively Low
Low supplier and
customer
concentration
Less technical na
Industrial MRO
(~65%)
More
standardizedRelatively Low
Low supplier and
customer
concentration
na
Fasteners
(35%)
Non-
standardizedRelatively Low
Lower inventory
turnover, high SKUna
HDS Facility MROMore
standardizedRelatively Low
Low supplier and
customer
concentration
Less technicalBreak & fix products,
high time sensitivity
WSO HVACMore
standardizedMedium
Bulky items that don't
ship wellInstallation required na
WCCElectrical
Equipment
More
customizedMedium
Low reliance on retail
distribution
More technical
products and value-
added services
required (kitting,
assembly,
prefabrication, etc.)
Large project oriented
(~50%)
FAST Less technical
High
Low
Risks
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58 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon Makes Healthcare Headlines
“Amazon.co.jp also started selling category No. 1 drugs, which require consultation with a pharmacist before purchase, at its website.”
“Amazon has a secret skunkworks lab called 1492,
dedicated to health care tech.”
“Amazon is hiring a business lead to figure out how the
company can break into the multibillion-dollar pharmacy
market.”
Japan Times
4/19/17
CNBC
5/17/17
CNBC
7/26/17
“Before placing orders, customers need to report
their symptoms and medical history via a form on
Amazon’s site. Items will only be delivered after approval by
a pharmacist.”
“[Amazon] recently started selling medical supplies and equipment in the U.S., and is
hiring for its "professional health care program" to
ensure that the company is meeting regulatory
requirements.”
“…Lyons is tasked with building an internal pharmacy benefits manager for Amazon
employees, which might be later scaled out”
“Currently there are no talks or negotiations
with Amazon, online pharmacy company Shop
Apotheke says in statement.”
“Earlier, Shop Apotheke Soars
on Report Amazon Wants Dutch
Online Pharmacy”
Bloomberg
9/15/17
“Areas of exploration include a platform for electronic
medical record data, telemedicine and health apps
for existing devices like the Amazon Echo.”
Note: Amazon to our knowledge has not commented on the indicated news reports
Source: Japan Times, CNBC, Bloomberg, Morgan Stanley Research
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59 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Next on Amazon’s List?
Pharmaceutical
Drugs
Medical
Supplies
Co
mp
lexi
ty
Frequency of Purchase
Source: Morgan Stanley Research
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60 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Digging Into Distribution
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
B R I A N
Most Protected Most Exposed
Electrical Facility MRO Industrial MRO
Pharmaceutical
Supply Chain
Ind
ustr
ial
Co
ng
lom
era
tes
H
ealt
hca
re S
erv
ices
&
Dis
trib
uti
on
Medical Supply
Supply Chain
HVAC
Sources: Morgan Stanley Research
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AlphaWise
M O R G A N S T A N L E Y R E S E A R C H
North America
Angus Lund [email protected]
+44 (0)20 7677 6620
Brian Kelleher [email protected]
+1 852 3407 0702
Shaivali Shah is Executive Director,
Head of AlphaWise in the Americas
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
![Page 62: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/62.jpg)
62 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
MS Analysts harness the power of AlphaWise to highlight meaningful patterns and alpha-
generating investment insights
AlphaWise combines unique data with rich analytics and
visualization
Links qualitative intelligence with quantitative evidence to give analysts an edge
About AlphaWise
Sources: AlphaWise
![Page 63: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/63.jpg)
63 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon Related Pieces
Sources: AlphaWise, Morgan Stanley Research
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64 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Sprouts more at risk than Kroger
Grocery is Not a Winner-take-all Industry
WFM shoppers not AMZN Prime
members
40%
Room for price-driven share gains
Non-WFM shoppers see price as main adoption barrier
7 in 10
Online grocer awareness overall low
2016 & 2017: 84%
Sources: AlphaWise, Morgan Stanley Research
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65 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Warehouse leasing behavior shifts
Distribution and retail footprint of key players
WFM expanding the AMZN Network
Increasing Flexibility Over the Last Mile of the Supply Chain
Sources: AlphaWise, Morgan Stanley Research
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66 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Resizing the total addressable market
2016: $60B
12%
2017: $220B
40%
Digital Food Delivery is Surging
Competition is on the rise
1. GrubHub: 43%
2. UberEats: 28%
3. Amazon Restaurants: 25%
4. Yelp Eat24: 21%
Delivery is replacing dine-in
2016: 38%
2017: 43%
Sources: AlphaWise, Morgan Stanley Research
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67 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon’s credit card impact on PLC
Disrupting Traditional Business Models
Sources: AlphaWise, Morgan Stanley Research
Amazon taking share from traditional dept stores
1. WMT: 60%
2. AMZN: 48%
3. TGT: 42%
4. KSS: 41%
5. JCP: 38%
6. Macy’s: 35%
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Amazon is Everywhere
Media, Entertainment, Advertising & Telecom
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Benjamin Swinburne, CFA [email protected]
+1 212 761 7527
Simon Flannery [email protected]
+1 212 761 6432
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
Amazon Disruption Symposium
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69 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: Company Data, Morgan Stanley Research
Behavior Modification 201
Customer
Customer Pain Point Amazon Innovation
Voice
IoT
Smart-Home
Alexa
Echo Products
Dash Buttons
1-2 Hour
Shipping
Prime Now
Last-mile
Prime 1.0
Prime 2.0
Physical
presence
Brick & Mortar
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70 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
We See Amazon Continuing to Invest in Prime Instant Video
We See Amazon Content Spend Reaching $6bn by 2018
Prime Video is a Popular Reason Why Shoppers Sign Up for Prime in the UK, Germany and Japan
Sources: AlphaWise, Morgan Stanley Research
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71 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Roughly 60% of Prime Members Use Netflix & Instant Video, Both Up YoY
Sources: AlphaWise, Morgan Stanley Research
% Using Amazon Prime Video Service % Using Netflix Streaming Service
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72 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon is Everywhere: Media, Entertainment, Cable, Satellite, Music, Advertising
Direct Competition - Today
• Subscription music & downloads
• General entertainment TV & Film viewing
• Direct response advertising
Amazon is directly or indirectly
impacting all 31 of our covered
companies.
Indirect Negative Impact
• Advertising & marketing budgets
Potential Direct Competition
• Pay-TV bundles
• Sports networks
• Concert ticketing
• Movie theaters
Driving Value
• Rights owners (sports, music, etc.)
• Content producers
• OTT services (premiums, int’l markets)
• ISP business
• Spectrum
Coverage group: AMCX, ATUS, BATRK, CBS, CHTR, CMCSA, CNK, DIS, DISCK, DISH, FOXA, FWONK, IPG, LAMR, LBRDK, LBTYA, LGFb, LSXMK, MSG, MSGN, NFLX, OMC, OUT, P, RGC, SIRI, SNI, TRCO, TWX, VIAB, WWE
Sources: Morgan Stanley Research
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73 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Wireless, Wireline, Data Centers – Amazon Relies on Connectivity
Wireless - Remember the Fire Phone? Wireless Carriers still dominate phone sales via Retail stores (for now?)
• Data Centers – Is AWS friend or foe?
• Wireline – AWS drives bandwidth demand, but it’s competitive
• Stay Tuned – What does Amazon do next in Communications?
• 5G/IoT/Carrier purchase? … Watch Broadband battles in D.C.
• Space/Satellites – Don’t forget about disruption from Bezos via Blue Origin
Sources: Consumerist ,Company website, Morgan Stanley Research
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74 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017 Sources: Morgan Stanley Research
Amazon is Everywhere: Media, Entertainment, Advertising & Telecom
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
B R I A N
Most Protected Most Exposed
Content
Satellite
Music
Towers
Ca
ble
/Sa
t.
& M
ed
ia
N.A
. T
ele
co
m
Telecom
Display Search
US
In
tern
et
Streaming Exhibitors Networks Agencies
Cable
![Page 75: Amazon Disruption Symposium - Morgan Stanley€¦ · Amazon Disruption Symposium Where so Far? Where to Next? Who is Safe? M O R G A N S T A N L E Y R E S E A R C H North America](https://reader030.vdocuments.mx/reader030/viewer/2022021513/5b0345ed7f8b9a2d518bed18/html5/thumbnails/75.jpg)
Hot Button Industries
Disrupted or Protected?
M O R G A N S T A N L E Y R E S E A R C H
North America
Brian Nowak, CFA [email protected]
+1 212 761 3365
Simeon Gutman, CFA [email protected]
+1 212 761 3920
Vincent Sinisi [email protected]
+1 212 761 1358
Amazon Disruption Symposium
Morgan Stanley does and seeks to do business with companies covered in Morgan Stanley Research. As a result, investors should be aware that the firm may have
a conflict of interest that could affect the objectivity of Morgan Stanley Research. Investors should consider Morgan Stanley Research as only a single factor in
making their investment decision.
For analyst certification and other important disclosures, refer to the Disclosure Section, located at the end of this report.
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76 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Hot Button Industries: Disrupted or Protected?
Industry/Business
Model Bespoke Products
Regulatory Hurdles
Attention Post Sale/ Service Element
Nuances/Complexities Behind Transaction
B R I A N
Most Protected Most Exposed
Travel Display Search
Food Retail
Auto Parts Beauty Arts & Crafts
Dollar Stores
Broadline Retail
Home Impr.
US
In
tern
et
Fo
od
Re
tail
/
Do
lla
r S
tore
s
Ha
rdli
ne /
Bro
ad
lin
e R
eta
il
Home Furnishings
Club
Food Distributors
Sources: Morgan Stanley Research
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77 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Amazon Advertising Cometh…
Amazon Sponsored Product Ad Units Amazon Advertising on Kindle Devices
Sources: Company Data and Website, Morgan Stanley Research
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78 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
How Big Could This Business Become?
Source: Magna Global, IAB, Company data, Morgan Stanley Research
2,762 4,467
6,393
9,455
11,876
1,165
1,510
2,951
4,045
5,280
157
200
286
455
655
4,084
6,177
9,630
13,954
17,811
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
2014 2015 2016 2017e 2018e
Am
azo
n G
ross P
rofi
t ($
mn
)
Credit Card
Advertising
Retail subscriptions
'16-'18 CAGR51%
34%
36%
Advertising is a Growing High Margin Revenue Stream for AMZN
We See Amazon Share of Advertising Continuing to Grow to MSD%
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79 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
The Best Offense Is A Strong Defense
Average
Basket Price SKU Count
Inventory
Turnover
Average
Basket Price SKU Count
Inventory
Turnover
ORLY $50 23,000 1.5x WMT $25* 120,000 8.4x
AAP $44 26,000 1.2x TGT $30* 80,000 5.8x
AZO $35 23,000 1.4x COST $85* 3,700 11.5x
DKS $75* 45,000* 3.4x ULTA $40 20,000 3.1x
MIK $21 33,000 2.9x SBH $18 8,000 2.2x
BBY $200* 5,000* 6.0x GNC $50 2,000 2.9x
PRTY $23 30,000 2.4x VSI $35 7,000 3.7x
BBBY $55* 30,000* 2.6x HD $57 35,000 5.0x
PIR $45* 6,000 2.9x LOW $65 37,000 4.3x
WSM $250* 10,000* 2.7x LL $1,700 400 2.1x
TCS $57 10,500 3.7x TSCO $47 17,500 3.4x
HOME $60 50,000 1.8x
ODP $38* 8,000* 6.8x
SPLS $40 7,500 7.8x
* Morgan Stanley estimate
DIY Auto
Sporting Goods
Arts & Crafts
Electronics
Party Supply
Home Furnishings
Office Supply
Discount / Club
Beauty Supply
Vitamin Retail
Home Improvement
Source: Company reports, Morgan Stanley Research
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80 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
The Omni-Channel Bullseye: Degrees of Separation From E-Tail
Risks • Key Item Concentration • Vendor Concentration
• Supplier Mindset • Product Vulnerability (Exclusivity
vs. Service)
Defense • SKU Intensive
• Low Inventory Turns • Low Average Purchase Size
• Flexibility in Store Base Farm Supply
Beauty
Home Furnishings
Arts & Crafts Office Supply
Consumer Electronics
Home Discount Sporting Goods
Improvement
Vitamins /
Supplements DIY Auto
High
Level of
Service
High Level of Exclusivity
High
Level of
e-tailersService
High Level of Exclusivity
e-tailers
Sources: Morgan Stanley Research
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81 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
The Most & Least Protected in an Omni-Channel World
THREATS (1-3 ranked best to worst) INSULATION (1-3 ranked best to worst)
Key Item
Concentration
Supplier
Concentration
Supplier
Mindset
Superior
Distribution
Product
Vulnerability
SKUs, Turns
& ASPs
Leverage
PointLeases
Omni-Channel
ReadyTotal
Home Improvement 200
199
DIY Auto 198
197
Club Stores 196
195
Arts & Crafts 194
193
Beauty 192
191
Consumer Electronics 190
189
Home Furnishings 188
187
Vitamins/Supplements 186
185
Sporting Goods 184
183
Broadline Retail 182
Sources: Morgan Stanley Research
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82 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Disclosures
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83 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Disclosures
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84 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Disclosures
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85 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Disclosures
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86 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Disclosures
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87 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
Disclosures
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88 AMAZON DISRUPTION SYMPOSIUM | SEPTEMBER 2017
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