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SMART-SPACE – D.C.1.1. Project Acronym: SMART-SPACE Project title: ASP478 D.C.1.1. SMART SPACE Communication strategy WP n°: C Task n°: 1 Author(s): Mateja Prinčič, Simona Kneževič Vernon Contributors: Roberto Sandrini, Mojca Cvirn, Aleš Pevc Type: R

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Page 1: alpine-space.eu€¦ · Web viewNowadays the contribution of digital technologies is crucial, as they are changing the world of industrial production with the so-called Fourth Industrial

SMART-SPACE – D.C.1.1.

Project Acronym: SMART-SPACEProject title: ASP478

D.C.1.1.SMART SPACE Communication strategy

WP n°: C

Task n°: 1

Author(s): Mateja Prinčič, Simona Kneževič Vernon

Contributors: Roberto Sandrini, Mojca Cvirn, Aleš Pevc

Type: R

Dissemination level: PU

Revision: Final v.6

Due Date: 04/2017

Date of submission: 04/2017 update 11/2017

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Executive Summary

Within SMART SPACE one of the key elements is boosting awareness and testing tools for implementing digitalization of the Industry and implementation of Industry 4.0 processes. SMART SPACE communication strategy outlines the main outputs and results to be communicated as well as

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1. Introduction

Nowadays the contribution of digital technologies is crucial, as they are changing the world of industrial production with the so-called Fourth Industrial Revolution. The purpose of SMART-SPACE project is to improve the framework conditions for innovation in the Alpine Space area. The project intends to strengthen the cooperation within the innovation system to promote smart digital solutions in traditional industrial sectors. An Alpine strategic partnership will be set up to implement a common action plan to be supported by a Digital Innovation Hub, a competence center to assist all innovation actors to trigger Alpine growth and wellness through digitalization processes and efforts.

1.1. Target groups of a project

SMART-SPACE is not about project partners, it is about promotion of digitization, awareness of importance of digitization processes as well as an increase in digitization capacities in the following target groups:

- business support organizations,- local public authorities,- regional public authorities,- national public authorities,- sectoral agencies (Technology transfer and Innovation agencies, Technology

Parks ...),- higher education and research,- SME (from textile, chemical and mechanical sectors, digital and media sectors, agro-

food and green-tech sectors),- education/training centers and schools.

1.2. The strategic role of communication

This communication strategy is developed to support the project partners and activities in reaching the project objectives and to support the management and cooperation within the partnership – in principle to maximize project impacts. Communication also supports the transfer of outputs and developed results to target groups not directly involved in the project. With the communication, we optimize the results and outputs of SMART-SPACE. In SMART-SPACE communication activities are seen as a vital basis for the success of the project, as they help in building strong relationships with target groups and stakeholders; as well as support the achievement of the project and Programme objectives. The objectives of SMART-SPACE communication activities are:

- To increase cooperation and participation of Alpine innovation stakeholders on smart manufacturing processes.

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- To address policy makers, SMEs and other innovation stakeholders by awareness and communication actions on smart technologies and related digitization topics.

- To develop intermediaries´ competences to assist SMEs in their efforts related to digital technologies and smart solutions is also an objective of the project.

- To promote smart manufacturing innovation processes in Alpine Space SMEs and during the project several awareness actions, events, workshops and publications will be addressed to them.

1.3. Communication within the project SMART-SPACE

The present document is designed to support the overall and specific communication and visibility objectives of the project, as we know that the success and sustainability of the project depend also on the widespread awareness and dissemination of results – e.g. activities that inform target groups. The communication should be strong among the partners, relevant stakeholders and target groups.

Communication activities are aimed at detailing the structure and the goals of the two main levels of the project communication strategy:

- Internal communication – within the SMART-SPACE project team to communicate effectively with all project partners on general project related issues, to inform partners about the actual status and activities and share the information between the partners.

- External communication – with interested project target groups, stakeholders, end-users and general public to promote effective dissemination of results and information relative to the development of the project to all target groups, to encourage active participation of stakeholders, policy makers and other parties and to support and enlarge the network of end users.

1.4. Involvement of project partners in communication

All partners are involved in the communication efforts of the project. Based on prepared templates and guidelines, project partners will be assigned project communication tasks on a yearly basis and will verify and communicate implementation of those tasks to the WP Communication leader. Groups of partners will be assigned and verified at project meetings for joint communication efforts.

The following table highlights the project partners:

ROLE NAME ABBREVATION

LP Camera di Commercio Industria Artigianato e Agricoltura di Venezia Rovigo Delta-Lagunare

CCIAADL

PP Alsace Innovation AI

PP Agence Regionale pour l´Innovation ARII PACA

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PP Tehnološki park Ljubljana d.o.o. TPLJ

PP bwcon GmbH bwcon

PP Innovations- und Technologietransfer Salzburg GmbH ITG Salzburg

PP AFIL – Associazione Fabbrica Intelligente Lombardia AFIL

PP Hochschule fur angewandte Wissenschaften, Fachhochschule Rosenheim

UASRo

PP CSP INNOVAZIONE NELLE ICT s.c.a.r.l. CSP

PP Agence Regionale du Développement et de l´Innovation ARDI Rhône-Alpes

PP Austria Wirtschaftsservice Gesellschaft Aws

PP Regione Veneto VENETOTable 1: Project partners of SMART-SPACE

Partner budget:

Communication budget is mainly concentrated in the WP Communication, which totals at 182.396,75 EUR. However, as communication activities are not only included in the WP Communication also budget from thematic workpackages directly affects communication efforts of SMART-SPACE.

1.5. Indicators of communication

Application form of SMART-SPACE defines communication indicators measuring the immediate results of information and communication activities. Indicators can be deliverable indicators measures in terms of published articles or newsletters, the number of attendees to events, numbers of publications printed, number of reports and similar, but also in terms of impact indicators as SMART-SPACE is affecting change in digitization processes in SMEs as well as involvement of target groups.

DELIVERABLE INDICATORS

Publications printed DIH AND ROADMAP

4 (DIH and Roadmap, Success cases brochure, Project results brochure, Leaflet on the project)

Roll up and posters to support communication activities

84

Events 46 (Regional events for innovation stakeholders, Participation to sectoral events at regional and EU and EUSALP level, Final event, Promotional activities at local level, Event in Bruxelles)

Digital activities 55 (Social networks communication plan, Set-up of social

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profiles, Maintenance and updates reports, Newsletter, Press Releases and press conference, Articles)

Table 2: Communication deliverable indicators.

NUMBER OF PARTICIPANTS

BUSINESS SUPPORT ORGANIZATIONS

REGIONAL PUBLIC AUTHORITY

LOCAL PUBLIC AUTHORITY

NATIONAL PUBLIC AUTHORITY

SECTORAL AGENCY

SMEs

Regional workshops

5 1 10-15

Sectoral events

30 2 10 - 15

Final event 5

Promotional activities at local level

15 2 10

Events in Bruxelles

1 2 5

Table 3: Target group involvement – impact indicators involvement.

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2. Communication roadmap

GENERAL OBJECTIVE KEYWORDS

FRAMEWORK CONDITIONS, INNOVATION, GROWTH IN FOF

SPECIFIC OBJECTIVES KEYWORDS

COOPERATION IN FOF PARTICIPATION IN FOF DEVELOPMENT OF COMPETENCIES FOR FOF

PROMOTE FOF PROCESSES

COMM. OBJECTIVES Raise awareness,

Increase knowledge

Raise awareness,

Increase knowledge

Increase knowledge,

Influence attitude

Raise awareness,

Increase knowledge

TARGET GROUPS Local public authority

Regional public authority

National public authority

Sectoral agency

Higher education and research

SME

Education/training center and school

Local public authority

Regional public authority

National public authority

Sectoral agency

Higher education and research

SME

Education/training center and school

Local public authority

Regional public authority

National public authority

Sectoral agency

Higher education and research

SME

Education/training center and school

Local public authority

Regional public authority

National public authority

Sectoral agency

Higher education and research

SME

Education/training center and school

APPROACH To raise awareness and increase knowledge we will specifically target sectoral agency, higher education and research

SME, education / training center and school.

The remaining target groups will of course be included but are not in focus of

To raise awareness and increase knowledge for participation in FoF we will specifically target sectoral agency, higher education and research

SME, education / training center and school.

To develop the competences for FOF we will specifically target Local public authority

Regional public authority

National public authority

Sectoral agency

Higher education and research

To raise awareness and increase knowledge we will specifically target sectoral agency, higher education and research

SME, education / training center and school.

The remaining target groups

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communication efforts as they are less considered as “islands of knowledge”.

The remaining target groups will of course be included but are not in focus of communication efforts as they are less considered as “islands of knowledge”.

SME

Education/training center and school. The remaining target groups will again be included but will not be in focus of communication efforts.

will of course be included but are not in focus of communication efforts as they are less considered as “islands of knowledge”.

ACTIVITIES SUPPORTING OBJECTIVES

Internal communication plan and rules supporting general and specific objectives of SMART-SPACE

Project meetings (skype and physical meetings)

Quality monitoring periodical reports resulting in press releases after each report supporting achievement of objectives as well as FOF Processes (raising awareness?)

- ALLTIME INTERNAL COMMUNICATION- COMMUNICATION DURING DEVELOPMENT PHASE- COMMUNICATION OF RESULTS

D.T1.1.3 Project workshop (public invitation, stakeholders´participation and input)

D.T1.2.2 Regional events addressed to SMEs

D.T3.1.2 Train the trainers course

D.T1.2.4 Summary report resulting in Infographics in video lectures

D.T1.1.4 Report resulting in infographics summarizing the potential of FOF for Alpine space

D.T1.2.3 Survey of at least 300 SMEs invitation to SMEs to participate

A.T3.1 and deliverables underneath it -Training and cross fertilization actions addressed to intermediaries

D.T2.2.1 Expert meeting report (press conference, video…)

D.T1.3.2 Thematic workshops for intermediaries

D.T1.3.2 Policy Makers’ and Networks’ representatives, public consultation (promotion and roundtable)

D.T2.4.2 Smart Manufacturing Synergic Platform – promote for inclusion

D.T1.4.1 Benchmarking report D.T2.1.1 AS Digital Innovation HUB platform promoted

A.T4.1. and deliverables underneath it – Evaluation of pilot actions addressed to SMEs and policy makers – resulting in video clips and similar

D.T1.4.2 A.T3.3 and deliverables underneath it – Actions

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PUBLIC CONSULTATION addressed to SMEs to strengthen their innovation processes in FOF (pitches, SMEs inclusion, B2B, workshops, thematic events, joint applications, …)

D.T1.4.3 Summary report resulting in Infographics or video lectures

D.T4.2.3 National events to present the strategy

D.T3.1.1 Report on 2 study visits (social media)

D.T3.1.2 Report on the trainers course

D.T3.13 – D.T3.1.13 Training and cross-fertilization actions

A.T3.4 and deliverables underneath it – Strengthening the cooperation among AS policy makers and innovation stakeholders (workshops, discussions, roundtables

D.T4.3.3 SMART-SPACE agreement to set-up a durable network – solemn signature with a press conference

D.T4.5.2 National transferability actions report

D.T4.5.3 Transnational transferability actions report

D.C.1.1 Communication strategy

D.C.1.2 Project website on the program portal

d.c.1.3 Project graphic image

D.C.1.4 Roll up and posters to support communication activities

D.C.1.5 Newsletter templates and communication templates

D.C.2.1 Leaflet on the project

D.C.2.2 Results brochure

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D.C.2.3 Success cases brochure

D.C.2.4 Strategic cluster partnership and Digital innovation HUB presentation and roadmap

D.C.3.1 Regional workshops for inno. Stakeholders

D.C.3.2 Participation to sectoral events at regional, EU and EUSALP level

D.C.3.3 Final event

D.C.3.4 Promotional activities at local level

D.C.3.5 Event in Bruxelles

D.C.4.1 Social networks action plan

D.C.4.2 Set up of social profiles

D.C.4.3 Maintenance and updates reports

D.C.4.4 Newsletter

D.C.4.5 Press releases and press conference

D.C.4.6 Articles

Table 4: Communication roadmap

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3. Communication workplan

3.1. Implementation workpackages

The communication activities will raise the awareness of the project and will have the potential to impact positively on different kind of policies and media. Thanks to the transnational approach and the involvement of stakeholders from 5 different countries and 11 project partners, the strategy will guarantee the transferability of the results to other target groups.

3.1.1. Activity A.T1.1: Digital Innovation to meet Alpine societal challenges and strengthen the modernization of the AS industry

Deliverable D.T1.1.3 PROJECT WORKSHOP

Time plan 6/2017

Involved partners LP, CSP ICT + PPS

Targeted communication audiences

Regional and national public authority, Sectoral agency, SME and business support organization

Communication Objective

To promote digitization as an important process and factor in competitiveness of AS and promote the project to target groups.

Brief description of communication activities

Each partner should inform its target groups directly as well as through press releases to media. It is crucial to post news about the t 1st workshop on social media. PR release will be about the conclusions and benchmarking findings of the workshop.

Deliverable D.T1.1.4. REPORT: DIGITAL TECHNOLOGIES, SOCIAL CHALLENGES AND ENTERPRENEURSHIP IN ALPINE SPACE

Time plan 7/2017

Involved partners LP + PPs

Targeted communication audiences

Local, regional and national public authority, Sectoral agency, higher education and research, SME and business support organization

Communication Objective

The report will be communicated in order to highlight needs and opportunities of SMEs in the Alpine space – thus to create buzz and interest in the topic.

Brief description of communication activities

Pursuant to collected inputs of SMEs´ needs, TPLJ communication manager will prepare an infographic, which will be published on project website, websites of PPs and social

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media and sent to all potential audiences.

3.1.2. Activity A.T1.2: Smart Technologies to improve AS SMEs competitiveness

Deliverable D.T1.2.2 REGIONAL EVENTS

Time plan 6/2017

Involved partners LP + PPS

Targeted communication audiences

SMEs and business support organization

Communication Objective

SMEs need to be more aware of the potentials and needs of usage of digital technologies in their operations and manufacturing.

Brief description of communication activities

SMEs will be invited through cooperation with sectoral clusters via newsletters and partners’ social profiles, as well as publication on websites and project website. Each partner will organize a 2-hour event, attended by at least 10 SME's. The event will be organized in the form of a round table. We will communicate the event results and main points through newsletter, publish on websites (project and official sites of LP and PPs), social media and each partner should release an interview via local, national TV, Radio or social media.

Deliverable D.T1.2.3 SURVEY TO COLLECT INPUTS

Time plan 5/2017

Involved partners UASRo, PPs

Targeted communication audiences

SMEs

Communication Objective

To gather sufficient information on the needs and opportunities of SMEs in the digitalization field, as well as to spike interest concerning SMEs needs and knowledge through all project partners and SMEs in all regions.

Brief description of communication activities

An on-line survey on SMEs needs, knowledge and attitude to use digital technologies will be posted on project website and also websites of each partner. Each partner will post it on

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available social media and send it to SMEs. The aim is that at least 300 SMEs complete the survey.

Deliverable D.T1.2.4 SUMMARY REPORT

Time plan 7/2017

Involved partners UASRo + PPs

Targeted communication audiences

Local, regional and national public authority, sectoral agency, higher education and research, business support organizations

Communication Objective

To inform targeted audiences about SMEs needs to reach the aim – strengthening their digitalization processes. To commence dialogue and increase knowledge.

Brief description of communication activities

The report will be published on the project website, whereas at least one article will come out of the report to be published on partners’ websites as well. Summary of the report will be included in the newsletter.

3.1.3. Activity A.T1.3: Intermediaries to strengthen the digitization of AS SMEs

Deliverable D.T1.3.2 THEMATIC WORKSHOP

Time plan 6/2017

Involved partners PPs

Targeted communication audiences

Local, regional and national public authority, sectoral agency and business support organization

Communication objective

With the workshop we want to promote awareness on digital technologies and their potential. With communicating the workshop we want to gather interest and involvement of the intermediaries to ensure their cooperation and ultimately sustainability of SMART-SPACE provided tools and solutions.

Brief description of communication activities

Each partner will organize a minimum 2-hour event, attended by at least 10 representatives of intermediaries (local, regional or public authority, business support organizations, sectoral agencies). The event will be organized in the form of a world café (round tables)

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and will be communicated through press release, social media, websites and newsletter.

3.1.4. Activity A. T1.4: The Digital Single Market and smart technologies for AS growth

Deliverable D.T1.4.1 BENCHMARKING REPORT

Time plan 6/2017

Involved partners LP + PPs

Targeted communication audiences

Local, regional and national public authority, sectoral agency and business support organization, SMEs

Communication objective

Through the report we will inform target audiences about common topics and networks of area in the field of the digitization industry to get all the stakeholders involved.

Brief description of communication activities

Project partner P12 will prepare a benchmarking report and will spread it to all PPs through Trello. TPLJ will prepare an article-news to be posted on website of the project and through social media.

Deliverable D.T1.4.2 PUBLIC CONSULTATION

Time plan 6/2017

Involved partners LP + PPs

Targeted communication audiences

Local, regional and national public authority, sectoral agency.

Communication objective

Public consultation will be initiated in order to further check needs, expectations and opportunities for cooperation with policy makers and networks, but also to develop a joint approach to digitization thus consequently to ensure the visibility and sustainability of SMART-SPACE.

Brief description of comm. activities

Regional round-tables - an open discussion about identifying stakeholders´ needs, expectations and opportunities will be communicated to all stakeholders through media (press release to media) and newsletters, sent directly to SMEs. Through the website we will post news about the consultation and aim to involve as many stakeholders as possible.

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Deliverable D.T1.4.3 SUMMARY REPORT

Time plan 8/2017

Involved partners UASRo

Targeted communication audiences

Local, regional and national public authority, sectoral agency, higher education and research, SME and business support organization

Communication objective

To introduce clear and concrete methods, references, synergies and networks to strengthen SMEs digitization to stakeholders thus to develop a systematic approach to increasing opportunities and changing awareness.

Brief description of communication activities

Summary report, made by UASRO, will display concrete methods. It will be published on the project website. An Infographic will be made by TPLJ and the partners will publish it on their own website and send it to target groups – policymakers and intermediaries.

3.1.5. Activity A.T2.1: Alpine Digital Innovation HUB

Deliverable D.T2.1.1 SETTING UP AS DIGITAL INNOVATION HUB PLATFORM (DIH)

Time plan 9/2018

Involved partners bwcon

Targeted communication audiences

SME and business support organization.

Communication objective

To spread knowledge about DIH and to attract SMEs, intermediaries and policy makers or other stakeholders towards the use of toolsets and suport. Through promotional activities we will involve stakeholders outside of the project as well as SMEs to participate and use the platform.

Brief description of communication activities

A big promotional campaign through a short video clip (1 minute, made by P4), that will be posted on you tube channel, on social media, websites of partners and a project website. A press release about the platform will be sent to media and the e-newsletter to SMEs.

3.1.6. Activity A.T2.2: Alpine DIH: Toolset to strengthen the cooperation among AS Innovation stakeholders for the SMEs smart innovation

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Deliverable D.T2.2.1 EXPERT MEETING REPORT

Time plan 4/2018

Involved partners LP + PPs + OBSERVERS

Targeted communication audiences

Local, regional and national public authority, sectoral agency, SME and business support organization

Communication objective

The report based on a thematic workshop aims to increase knowledge and spread awareness on the needs for digitalization in SMEs in the Alpine Space area.

Brief description of communication activities

A report of the meeting will consist of inputs for the development of the complete set of tools to strengthen the cooperation among AS innovation stakeholders for the SMEs smart innovation. A report will be communicated to target audiences through press release and through publishing on the project website and the organizations´ websites. A short video will be taped with main conclusions of the workshop.

3.1.7. Activity A.T2.4: Alpine DIH: toolset to strengthen the AS SMEs digitization processes

Deliverable D.T2.4.2 SMART MANUFACTURING SYNERGIC PLATFORM: Matching and pitching methods to promote digital technologies

Time plan 10/2017

Involved partners LP + PPs

Targeted communication audiences

SMEs and business support organization

Communication Objective

Communication objectives are aimed at sharing information, and improving awareness on the provided tools, thus checking their quality through implementation of pilot projects, and ultimately ensuring sustainability.

Brief description of communication activities

A platform will be communicated through newsletter, addressed to target groups and through press release, sent to media. The link to the platform will be posted on project website, as well as on partners’ websites. Efforts will be made to post the link also to intermediaries’ sites.

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3.1.8. Activity A.T3.1: Capacity building and awareness actions addressed to the Alpine Intermediaries innovation networks

Deliverable D.T3.1.1 REPORT ON 2 STUDY VISITS

Time plan 6/2019

Involved partners LP + PPs

Targeted communication audiences

SMEs

Communication Objective

To spread information and increase awareness about exchanging examples of good practices among SMEs and clusters.

Brief description of communication activities

This information will be delivered to SMEs and other stakeholders through press release sent to media, e-newsletter sent to policy makers and SMEs and posting on websites. Relevant stakeholders and SMEs will be invited to the visits through public invitations.

Deliverable D.T3.1.2 REPORT ON THE TRAINERS COURSE

Time plan 11/2017

Involved partners LP + PPs

Targeted communication audiences

SMEs

Communication Objective

To increase knowledge of PPs on digital technologies and innovation, methodologies and tools to support local training for digital support operators and cross fertilization with cluster managers.

Brief description of communication activities

This information about providing regional coaches with basic knowledge on digital technologies and innovation, methodologies and tools to support local training, will be spread to SMEs through newsletter and posting on social media. After the completion of the course SMEs will be invited to take advantage of the obtained knowledge of PPs providing them with support, consultancy and matchmaking opportunities. The licensed trainers will be published on the project website and partners websites. Partners will make a short intro of each of

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the trainers.

Deliverables D.T3.1.3 - D.T3.1.13 TRAINING AND CROSS-FERTILIZATION ACTIONS

Time plan 8/2018

Involved partners All partners

Targeted communication audiences

BSOs, intermediaries such as local, regional, national authority, intermediary and sectoral organization, including clusters

Communication Objective

To increase knowledge of operators involved in TT&R activities as well as cluster managers.

Brief description of communication activities

For the promotion of the training possibilities, each PP will organize a press conference, where a trainer will be also presented and send newsletters to operators, intermediaries and cluster managers, training will be published, with possible livestreaming on you tube, social media promotion as well as publishing on the project website. Short interviews and videoclips will capture the trainees experience.

3.1.9. Activity A.T3.3: Actions addressed to SMEs to strengthen their innovation processes with industry 4.0 and smart technologies

Deliverable D.T3.3.1 - D.T3.3.11 PILOT ACTIONS ADDRESSED TO SMEs

Time plan 4/2019

Involved partners All partners

Targeted communication audiences

SMEs

Communication Objective

To increase knowledge and awareness of SMEs and stimulate their inclusion in digitalization processes.

Brief description of communication activities

Events on smart manufacturing processes and fast prototyping and also new generated ideas will be posted on websites and social media and promoted also through newsletters. Workshops will be widely promoted, as well as the results of pilots and the testimonials.

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3.1.10. Activity A.T3.4: Strengthening the cooperation among Alpine policy makers and innovation stakeholders to set-up the Strategic Partnership

DELIVERABLE D.T3.4.1 - D.T3.4.5 Pilot actions in Italy, France, Austria, Germany and Slovenia addressed to policy makers and innovation stakeholders

Time plan 6/2019

Involved partners LP COORD; P12+P3+P11+P5+P4 INVOLVED

Targeted communication audiences

Local public authority, Regional public authority, National public authority, Sectoral agency

Communication Objective

Increase awareness and creation of common understanding, defining joint approach.

Brief description of communication activities

Each PP will record a short interview with at least one stakeholder. Pilot actions in each region will be communicated through that video and e-newsletter, sent to all targeted audiences. Wide promotion of the pilot will be executed – inviting policymakers and stakeholders to participate through local, regional and national channels.

3.1.11. Activity A.T4.1: Evaluation of the Pilot Action addressed to SMEs and Policy makers

Deliverable D.T4.1.2 PARTNERS AND OBSERVERS MEETING REPORT

Time plan 2/2019

Involved partners LP + PPs

Targeted communication audiences

Local public authority, Regional public authority, National public authority, Sectoral agency, SME

Communication Objective To spread awareness and develop joint recommendations and to improve the outputs.

Brief description of communication activities

The recommendations - summary of the report will be spread through a project website and a press release.

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3.1.12. Activity A.T4.2: Elaboration of the SMART-SPACE strategy

Deliverable D.T4.2.3 NATIONAL EVENTS TO PRESENT THE STRATEGY

Time plan 4/2019

Involved partners ALL PROJECT PARTNERS

Targeted communication audiences

Local, regional and national public authority, Sectoral agency, business support organizations

Communication Objective Presentation of the strategy to Policy makers and SMEs through national eveDnts – press conferences in each region. The aim is to share knowledge and improve awareness.

Brief description of communication activities

The strategy will be presented in each country through press conference, that will be promoted through press releases, e-mail invitations to journalists, policy makers and stakeholders. Livestreaming on social media to highlight the most relevant points of the strategy.

3.1.13. Activity A.T4.3: Setting-up of the AS strategic partnership to promote AS SMEs digitization

Deliverable D.T4.3.3 SMART-SPACE AGREEMENT

Time plan 5/2019

Involved partners LP + PPs

Targeted communication audiences

Local, regional and national public authority, Sectoral agency, higher education and research, business support organization

Communication Objective To spread the information about a SMART-SPACE agreement to promote Alpine space smart solution and digitization processes to sparkle interest among stakeholders.

Brief description of communication activities

SMART-SPACE agreement will be promoted through press release, newsletter, posting on website and social media.

3.1.14. Activity A.T4.5: Transferability Actions

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Deliverable D.T4.5.2 NATIONAL TRANSFERABILITY ACTIONS REPORT

Time plan 6/2019

Involved partners LP + PPS

Targeted communication audiences

Local, regional and national public authority, Sectoral agency, higher education and research, SME and business support organization

Communication Objective To inform large group of users about SMART SPACE network and DIH and participation to the Strategic Partnership, to provide sustainability, increase awareness and spread knowledge.

Brief description of communication activities

Report on events will be communicated in newsletter and sent to target groups and published on a project website and social media. Events will be promoted through the project website and partner social media as well as through specialized magazines and channels.

Deliverable D.T4.5.3 TRANSNATIONAL TRANSFERABILITY ACTIONS REPORT

Time plan 9/2019

Involved partners LP + PPS

Targeted communication audiences

Local, regional and national public authority, sectoral agency, higher education and research, SME and business support organization

Communication Objective To inform large group of users about SMART SPACE network and DIH and participation to the Strategic Partnership, to provide sustainability, increase awareness and spread knowledge. Focus on other Alpine Space regions.

Brief description of communication activities

Individual transnational events will be promoted through project website and reports will be published in a form of a news at least.

3.2. Horizontal communication activities

The communication activities in SMART-SPACE will serve as a horizontal support to all SMART-SPACE thematic actions. The following preparatory activities are to be done:

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guidelines for each WPC activity will be written on time, before each activity. The guideline will consist of needed information. P4 with the LP of each WP will prepare guidelines for activities.

Publications, that will be prepared by P4, will be delivered in a digital version to all PPs.

3.2.1. Activity A.C.1: Start-up activities including communication strategy

ACTIVITY DESCRIPTION TIMEPLAN

D.C.1.1. Communication strategy

Prepared communication strategy defining activities, time plan and necessary sources and results of each communication activity as well as communication objectives.

4/2017

D.C.1.2. Project website on the program portal

Based on program communication rules, the website will be integrated on the Interreg Alpine Space platform. As such the website, will utilize the capabilities of the Program and is formatted based on provisions stipulated by the program. The website will be updated on a weekly basis by the communication manager, P4. The website will be constantly maintained at least until projects´ completion. All partners will provide news and contribute to website development. The website consists of various contents: video clips, PPT presentations, final documents, news, and similar.

4/2017

D.C.1.3. Project graphic image

In order to achieve a project visibility of the general public, project and graphic image with specific content will be generated for partners to use for communication and visibility purposes.

2/2017

D.C.1.4. Roll-up and posters to support communication activities

In order to achieve a project visibility, increase awareness and stimulate interest of target groups roll-up and posters with specific content will be generated for partners to use at public events. Partners will receive digital versions of posters to be printed according to their needs, and translated into the local languages.

3/2017

D.C.1.5. Newsletter template and

Based on a graphic design of the project templates will be templates, for communication and visibility

6/2017

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others communication templates

purposes..

Involved partners P4 as the communication manager will provide all start-up activities to be coordinated with LP and other PPs. All PPs will contribute contents to all activities.

Target group Project partners are the main target of this activities.

3.2.2. Activity A.C.2: Publication(s)

D.C.2.1 Leaflet of the project

A general presentation of the project for all target groups. The leaflet will be available in both, online and printed version.

4/2017

D.C.2.2 Project results brochure

A brochure will present project results based on implemented pilots, the available toolsets for smart solutions. The brochure will be available in both, online and printed version. Generally the project brochure represents a relevant communication tool that can be used due to its high visibility and versatility as a wise promotion tool of the project towards a larger audience during all the type of public events organized within the project and also not strictly related to the implementation of project activities. Thus the brochure will have relevant results promoted and will stem towards promotion of DIH and sustainability of the project results.

10/2018

D.C.2.3 Success cases brochure

A brochure for SMEs, displaying success stories focusing towards raising awareness about including Digital Technologies within their innovation processes will be used as a promotional tool in the first two years of the project visualizing the digitalization potential.

1/2018

D.C.2.4 Digital Innovation Hub Presentation and Roadmap

The presentation of the overall follow-up SMART-SPACE project and the invitation to join the network will be available online. Furthermore, the roadmap will outline future activities and sustainability plans.

10/2019

Involved partners Responsible partner TP LJ.

Target group SMEs, intermediaries, authorities and Innovation stakeholders and policy makers.

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3.2.3. Activity A.C.3 Public events

D.C.3.1. Regional workshops for innovation stakeholders

Each area organizes 1 regional event to promote the toolsets for SMEs.

6/2017

D.C.3.2. Participation to sectoral events at regional and EU and EUSALP level

10 sectoral events of PPs to promote the project. 9/2018

D.C.3.3. Final event 1 public event open to all target groups to promote project results.

9/2019

D.C.3.4. Promotional activities at local level

2 local workshops in each region addressed to the targets users.

9/2018

D.C.3.5 2 events in Bruxelles, linked to the Factory of the future, S3 and EU digital

1 event to create bridges and relationships, 1 to present the project results.

9/2019

Involved partners All

Target group SMEs, intermediaries and Innovation stakeholders and policy makers.

Short Description Events will be communicated through press releases, posting on project website and on the websites of all partners. For all events will be sent information in newsletters and for some of them will be livestreaming. The purpose of these events is to obtain best practices.

3.2.4. Activity A.C.4 Digital activities

Involved partner

TIMEPLAN

D.C.4.1. Social networks communication action plan

Each partner will monthly send one news to P9, who is responsible for this deliverable and who will publish it on social profiles.

P9 will take care of publishing all documentation about the project with support of all

6/2017

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the project partners, all other PPs are included. All other partners are responsible for sending all relevant project documents, pictures, videos, brochure, etc., to P4 and P9.

D.C.4.2. Set-up of social profiles

FB and LinkedIn profile to promote and coordinate the SMART-SPACE project.

P9 is responsible, all other PPs are included with sending news.

6/2017

D.C.4.3 Maintenance and updates reports

CSP will feed general social profiles. WP leaders will provide contents on their activities and all PPs will contribute in their own languages, convey local and national contents, translate and adapt general contents.

6/2018

9/2019

D.C.4.4 Newsletter 9 newsletter issues CSP is responsible for this deliverable and will select contents from social media and convey them in periodic newsletters, that will be elaborated and issued in strict cooperation with all PPs and will be in English. P4 will develop the newsletter

6/2018-9/2019

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outline together with P9.

D.C.4.5 Press releases and press conference

Each partner will organize 3 press conference, round tables or open fora to promote the project based on guidelines.

All partners 9/2019

D.C.4.6 Articles 6 articles will be written by partners and published. They will guarantee the necessary approaches to specific topics linked to smart manufacturing according to Alpine SMEs´ characteristics.

All partners 9/2019

Involved partners Responsible partner P4, all PPs are involved and provide content. P9 assures the international and general purpose coverage in English.

Target group All the partners will be involved in feeding into.

Communication is present in all sections of the project work plan! All the partners, involved in the project must spread all the news!

4. Applied approach/methodology adopted

This communication strategy was developed based on communication requirements of Interreg Alpine Space and the communication objectives of SMART-SPACE. It was developed through some consultations with JS and between lead partner and work package leaders.

5. Results

The communication results of the SMART-SPACE project will be visible by creation of the Industry 4.0 community and uptake of the developed solution and implemented pilots.

6. Outlook and sustainability

This communication strategy will be updated and revisited once yearly with a detailed timeplan for the next year. The sustainability of the communication strategy will be visible through lasting impact and uptake of the project.

7. Timeplan for 2017

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