Your Hospitality Solution Provider

ALL-THE-ANGLESHOSPITALITY CONSULTANCY

LIST OF CONTENTS

page 03 WHAT WE DO FOR YOU

page 04 ABOUT US/ OUR TEAM

page 08 HOSPITALITY DEVELOPMENT

page 13 EXECUTIVE SEARCH

page 10 HOSPITALITY MANAGEMENT

page 17 CONTACT INFO

ALL-THE-ANGLE SHOSPITALITY CONSULTANCY

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ALL-THE-ANGLES is a Hospitality Consultancy company based in Asia.

It is a comprehensive service resource that provides credible advice

and practical solutions for the hospitality industry, regardless of size.

Decades of experience and profound inside knowledge of the industry has fostered our unique expertise. This solid foundation places us in an ideal position to provide consultancy for the development and investment of hospitality businesses, or to provide reliable management support, and conduct targeted high calibre executive search.

All-The-Angles excel in face-to-face skills and we believe in building synergistic relationships with those we work with. This ensures the correct information is provided at the appropriate time and decisions are made based on informed opinions.

We approach every project with a unique perspective, covering all the angles in order to provide the best advice and a wide range of possible solutions.

Contact us now, and let All-The-Angles leverage the best out of your hospitality business.

ALL-THE-ANGLESYour Hospitality Solutions Provider

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ABOUT US

ALL-THE-ANGLES possess a unique expertise that is built over years of experience

and in-depth knowledge of the hospitality industry.

Our extensive and diverse network of strategic thinkers and hands-on professionals allow us to approach every project with a unique perspective and offer a wide range of possible solutions. Based in Asia and with several decades of experience and profound knowledge of its market, we are ideally placed to develop new businesses in this fast moving region.

We have brought together a panel of multinational experts with profound insight into the hospitality market; each are recognised leaders and have achieved considerable success before entering the consultancy industry. As top level hoteliers and managers possessing solid practical judgement, you can benefit from the accumulated years of experience of our dedicated experts, who have your interest at heart.

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Jean-Philippe BeghinManaging Director

Location: Ho Chi Minh Email: jp.consulting@all-the-angles.comLinkedIn: www.linkedin.com/in/jpbeghin Skype: jpbeghin50

Based in the Asia Pacific region since 1985, Jean-Philippe with his extensive network and entrepreneurial mindset leads All-The-Angles in all aspects of its business. Jean-Philippe, a recognized global hotelier with 35 years in luxury hospitality, developed his management experience in Europe, Australia and Asia. His portfolio includes luxury brands like Mandarin Oriental, Oberoi in India, The Windsor in Melbourne, Australia and the 2 Raffles Hotels in Cambodia. He has also managed retail operations as well as clustered hotel operations with considerable commercial success.

Leading hotels to best-in-class standards, Jean-Philippe implemented significant turnaround strategies to optimize service standards and profitability margins across all properties. In his leadership role, he developed business strategies, aligned marketing programmes, and significantly strengthened policy and financial management.

MEET OUR TEAM

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Kenneth J. KominskiRecruitment Consultant

Location: Kuala LumpurEmail: kenn.recruitment@all-the-angles.comLinkedIn: www.linkedin.com/in/kenneth-kominski-30052Skype: kennkominski

A passionate, professional Human Resources practitioner for 20 years, Kenn has devoted himself to the development of human resources professionals with a focus to enhance the professionalism and expertise of young aspiring talent. He was awarded “Outstanding Expatriate of the Year” by the Tourism Ministry of China during his tenure in Shanghai. His experience encompasses large multinationals and small privately owned companies, and has had the pleasure to be associated with ITT Sheraton, Starwood, The Fullerton, Six Senses Resorts and Spas, and COMO Hotels and Resorts.

MEET OUR TEAM

EXECUTIVE SEARCH TEAM

Syed ThameesudeenRecruitment Consultant

Location: India & Indian OceanEmail: syed.recruitment@all-the-angles.comLinkedIn: www.linkedin.com/in/syedthameesudeenSkype: thamie1976

An experienced Human Resources practitioner with a background in the luxury hospitality sector in different regions of the Indian Ocean, South Pacific & India. From Institutes back to Industry, Syed has been a Training Manager in Human Resources and his expertise led him to the position of Director of Human Resources of renowned luxury hotels in India, South Pacific and the Maldives. Syed is a member of The Institute of Hospitality (formerly Hotel & Catering International Management Association) and obtained his certification in Human Resources from EI-AH&LA.

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Graeme LairdAssociate Director of Development

Location: Kuala LumpurEmail: glaird@all-the-angles.com LinkedIn: www.linkedin.com/in/graeme-laird-245399b4Skype: graeme.laird66

Graeme has lived and worked in Asia since 1973 in Hong Kong, Bangkok, Singapore, Jakarta and Kuala Lumpur. He spent fifteen years with Mandarin Oriental Hotels, much of the time being in hotel development, prior to establishing a resort management company in 1988. From 1994 he was involved in a marina resort property development and since 1996 in commercial and residential property services in Thailand. Returning to Hong Kong in 2008, he spent four productive years with the Lanson Place Group, operator of luxury serviced residences and a boutique hotel. He is proficient in Thai, German and French while English is his mother tongue.

MEET OUR TEAM

HOTEL DEVELOPMENT-TRANSACTIONS TEAM

Jean-Paul Riby Associate Director of Development

Location: Ho Chi MinhEmail: jp.riby@all-the-angles.com LinkedIn: www.linkedin.com/in/jeanpaulribySkype: jpriby

For almost 30 years, Jean-Paul has been associated with some of the most luxurious hotel properties in the world, including the Hotel de Paris (Monte-Carlo), The Churchill (London), Meliá Bali – The Garden Villas (Indonesia), Six Senses Hideaway (Vietnam), Uma Paro by COMO (Kingdom of Bhutan) and Song Saa Private Island (Cambodia). These experiences have been crucial in supporting Jean-Paul to develop his vision of luxury while working closely with his business partners. His experience encompasses Small Luxury Resort Operator & Manager, General Management, Development, Marketing and Resort Openings.

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We are the hands-on business finders for hospitality investment & development –

we strategically match owners, investors, directors or entrepreneurs with the relevant

organisations that share the same vision for contract negotiations and acquisitions

for the best return of investment.

HOSPITALITYDEVELOPMENTCONSULTANCY

All-The-Angles achieve superior execution by assembling the right teams together and by orchestrating each aspect of the process. We draw upon our extensive network of multi-disciplinary expertise, professionals and resources to enable us to cooperate with industry experts regionally and internationally.

As a business finder, we help to realise targeted opportunities for growing the portfolio of hotel groups and hotel investors in the Asian region:

Investment Assistance

• Introduction of joint venture partners

• Introduction of new finance sources

Acquisition Assistance

• Identification & assistance for acquisition through lease or purchase of existing hotel assets or green field land parcels for new hotel projects

• Assisting investors in acquiring distress hotel assets

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Management Contracts Expansion

• Identification of potential hotels to be branded at project stage or

• Identification of existing hotels for branding or re-branding

Hospitality Consultancy Services

• Feasibility studies and related assignments

Our success stems from our passion, deep knowledge and expertise, and our dynamic ability to work at grassroots level. No project is too big or too small as we provide inclusive and al a carte services to the hospitality industry. Interesting opportunities are afforded to All-The-Angles as a result of our professional credibility.

There is no conflict of interest as every investor or hotel company has different development or/and investment strategies, different preferred locations, different standards and concepts, and so on. As we are paid on success fee only, our priority is to obtain the best partnerships in order to generate successful development opportunities.

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All-The-Angles provide our clients the expertise and practical knowledge

gained from years of actual hands-on operation and management, as well

as experience gained through our involvement in numerous consulting

assignments for the hospitality industry.

HOSPITALITYMANAGEMENTCONSULTANCY

Would you like to see improvements in your financial performance, service excellence and revenue streams? With a thorough understanding of issues and challenges you face, All-The-Angles is able to you advise across the whole spectrum of your operations anywhere in the world so you achieve your desired outcomes.

We make it our interest to protect your asset and increase its value while ensuring growth continuity and driving overall profitability. Simultaneously, we take into consideration product, service and team-member care.

From our hands-on inside experience of the industry, we have intimate knowledge of how these components are interdependent, and how the treatment of one inevitably impacts the other.

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All-The-Angles’ consultancy covers a full operational evaluation to analyse your market reach and potential, its competitive strengths, weaknesses and opportunities, and provide you a full report that includes operational recommendations. Additionally our consultants conduct regular property visits and meetings with your General Manager and management team. We review your monthly financial statements and reports, your Sales & Marketing activities as well your Public Relations Plan. All-The-Angles will also advice you on the latest E-commerce technologies and strategies to enhance your performance.

To ensure the continuity of your service excellence and quality standards, we can provide you with impartial professional quality assessments through our “Mystery Guest Programme” that is tailored to suit your requirements.

All-The-Angles can be commissioned to act as a short-term operator on repositioned, distressed or foreclosed assets until the your ultimate goals are met.

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Here are some of the services or solutions that we can offer you:

• Recruit executive management team

• Market analysis and repositioning to improve performance, branding growth strategies and ownership expectations

• Maximize cash flow through revenue generation and expense control

• Monthly investor summary including financial statements, forecasts and variance reporting

• Revenue management system and support

• Technology support for data security, network stability, infrastructure management, end user support and proactive regulation stability

• Annual operating budgets and capital improvement plans

• Standard operating procedures

• Financial control, supervision and control of the annual budgets, working capital requirements, reporting, budgeting for purchases and replacements of FF&E, capital expenditure projects etc.

• Operational objectives and standards

• Continuous review and enhancement of Food & Beverage offerings

• Human Resources, training and standard manuals

• Sales & Marketing strategies

• Quality Assessment - quality control field audits, inspections and comprehensive programs

• Sales, marketing, and revenue analysis and plan development

• Asset management services

• Centralized accounting

• Cost control systems

• Development, renovation, maintenance and construction services

• Develop a spa that is a main financial driver to your hospitality investment, one that builds occupancy, drives rate and enhances yield

• Expertise advise on how to incorporate and maximize retail opportunities for your hotel

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With a profound understanding of the industry and hands-on experience ALL-THE-ANGLES

work in partnership with you to provide high calibre executives.

All-The-Angles is a leading worldwide executive search firm, we think globally but act locally.

Advance technology with the internet enables All-The-Angles to offer the same service as some of our more established competitors but at very competitive rates. Reaching an extensive network of high calibre candidates through our constantly updated database and search technologies, we specialise in the recruitment of middle and senior executives, which includes Executive Chefs, Pastry Chefs, Japanese Chefs, Spa Managers, F&B Managers/Directors, Financial Controllers, General Managers, Vice Presidents, CEOs.

At All-The-Angles high-tech system works in tandem with reliable human judgement. Our profound experience stems not just from the profound knowledge and insight we have of the hospitality industry, but also from our aptitude in understanding and managing diverse multi-cultural ethnicity throughout the continents. This positions All-

The-Angles as the ideal partner in providing your hospitality organisation with the best individuals, while finding candidates incredible positions.

We can also help bridge temporary management gaps so your operations continue seamlessly when your business is experiencing change in circumstances. Our database includes high calibre candidates from General Managers to CEOs who prefer short-term employment. These are dedicated independent professionals who are experts in their field. Being highly adaptable they are comfortable in different organisations, fits easily into your team and perform their duties without interruption.

And when it comes to Asia, being on the frontline puts us in direct contact with the region’s best skilled hospitality professionals and its most reputable hospitality brands.

Presently our coverage includes offices in Vietnam, Thailand and Cambodia. We are also currently evaluating new office locations.

EXECUTIVESEARCH

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WHAT WE DO FOR OUR CLIENTSWorking for the exclusive interest of our clients, we believe in cultivating long-term relationships based on trust, professionalism and results. In true partnership, we take responsibility for the quality of our candidates, and under certain conditions we guarantee replacement up to 12 months.

We do more that recruitment searches – we provide you with stars that not only that contribute to your growth but also perfectly match your brand culture and management style. Utilising all our resources, established networks and our in-depth expertise we perform exhaustive research and thorough screening to evaluate and identify the profiles that best addresses your criteria while ensuring complete client-candidate compatibility.

Reference checking is extremely important hence we never take short cuts. All-The-Angles only maintain candidates with a clear career history and we are transparent in

our communication to both our clients and our candidates. On occasion, we will take calculated risks and recommend candidates who are different from the norm as we believe that talented individuals often take the road less travelled.

In order to provide the best service to both our clients and candidates there must be trust, therefore an ethical approach is taken at all times. Confidentiality and integrity is of paramount importance and we will go through great lengths to engage in good faith and exercise discretion, and expect the same in return.

All candidates presented to you are exclusive to All-The-Angles for a twelve month period.

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WHAT WE DO FOR OUR CANDIDATES

All-The-Angles has an established network of trusted candidates that we can draw upon. We maintain regular contact with you and will inform you of potential opportunities.

It is understandable that some candidates might use several agents. However, we prefer to deal with you on an exclusive basis where we are able to establish a strong understanding of your character and needs in order secure you a position that is most suited to your professional skills as well as your personality.

All contact made with candidates, or potential candidates, is covered by a full confidentiality blanket and we never transgress our own rule. We do expect the same from you, therefore we only maintain trustworthy candidates.

At All-The-Angles we exercise discretion and preserve confidentiality. Your resume is presented only with your express permission. You will always be consulted prior to making any reference check, and we will never contact your current employer.

Our communication with you will be transparent and open. On occasion we might find it necessary to inform you of things you might not want to hear, and may advise you on a different course of action. Please remember that we are contracted to the client. Having said that you can trust All-The-Angles to offer you our practical views and advise regarding your career, covering both positive and negative aspects.

We understand that planning to move to a new challenge can be unsettling. Be assured that you can engage with us. There might be an occasion where we are unable to help, but there will always be opportunities that will arise for you.

Although our specialty is only for executive recruitment for hospitality and tourism/leisure industry, there are exceptions where we take on assignments that are not executive positions, such as speciality chefs, or hospitality skills that are in short supply, or positions that require prior international experience.

Please note that our full list of opportunities are not always displayed in our website or the internet especially the senior-level positions, due to the fact that some assignments require a greater level of discretion and

confidentiality than others. We are very responsive to the needs and requirements of the clients we serve.We encourage you to submit your resume for consideration, even if you do not find the ideal position among our job listings. There may be an opportunity that is just right for you.

To help us find you quickly, kindly request a connection with Jean-Philippe Beghin on LinkedIn.

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CLIENTCONTRACT1

PROFILE SPECIFICATION2

STRATEGICSEARCH3

IN-DEPTHEVALUATION4

CLIENT-CANDIDATE INTERVIEW5

CONTRACT NEGOTIATION6UNSUCCESSFULCANDIDATES7

OUR PROCESS GUIDELINES Our recruitment process is designed to ensure your specific requirements are completely compatible to the abilities and expectations of our candidates. Our executive search process is exhaustive. For an easy understanding of how we find the right people for the right position, we summarised our process into 7 steps.

Before we initiate a search, we would obtain an exclusive contract to officiate your authorisation for us to represent you, and to stipulate the terms and conditions relevant to our assignment. This also assures our candidates that they are dealing with an official representative.

Based on the approved profile specifications, a recruitment strategy is structured and the search process follows. Utilising all our various resources, including our extensive database and global referral systems, potential candidates are identified.

All-The-Angles’ approach potential candidates and a screening process is conducted to evaluate their suitability. The candidate undergoes an in-depth assessment and thorough briefing either in-person or via video conferencing, and through interview techniques we ensure skills, experience and preference are fully understood, allowing precise compatibility for both our client and our candidate. The pre-qualified candidate list is then reexamined and through informed decisions, steps are taken to either re-strategise as new criteria develops during the process, or to proceed to the next stage.

Without jeopardising the confidentiality of the candidate’s situation, preliminary reference checks may be conducted prior to the presentation to our clients. As the recruitment process continues, candidates are constantly being evaluated with regard to their motivation, communication, cooperation, professionalism and changes in employment status.

A refined short-list is presented to the client together with relevant documentation and reports to support the candidates’ suitability. Certain issues will also be disclosed to the client concerning visa and work permits, relocation, family considerations, etc.

All-The-Angles then coordinates the client-candidate interviews, whereby a candidate may proceed to additional interviews that are broader and more in-depth.

Upon completion of interviews, All-The-Angles will assist with the employment contract negotiation.

Candidates eliminated from the short list or not finally selected for the post will be officially informed by All-The-Angles, together with important constructive feedback.

To ensure realistic and appropriate recruitment criteria are established for each assignment, a review is conducted to fully understand the organisation’s culture, structure and management style. We also gather performance requirements and expectations of the position in order to accurately profile the ideal candidate. This covers the job description, reporting and working hierarchy, objectives and performance expectations, core competencies and personal qualities that are crucial to the position.

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CONTACTALL-THE-ANGLES

jp@all-the-angles.com

jpbeghin50

www.linkedin.com/in/jpbeghin

We are always happy to answer any questions you have regarding our services.

Please feel free to get in touch today.

ALL-THE-ANGLESHOSPITALITY CONSULTANCY